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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
3.6/5, 24 Reviews
67% Recommended
50% sales valuation accuracy
80% sales fee satisfaction
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By : 'Custard'
Services : Letting(As a Tenant)
Would you recommend ? : No
I've rented my property for 26 months so far and had nothing but problems since Day 1. When I viewed the property I was told that the white goods were included in the rent, when I moved in I found no white goods. I had to go out and buy fridge/freezer and washing machine, an unexpected cost I couldn't really afford. On the day I moved in my 4 year old daughter trod on a bit of glass in the bedroom and cut her foot, I later found more glass in the wardrobe and discovered the glass panel above the bedroom door was smashed, this wasn't on the inventory. Various things have gone wrong since living here including the boiler breaking last winter, myself and my children endured weeks with no heating or hot water because Beals couldn't get their ar*e into gear to fix it. Since then I have reported, time and time again, various problems with the house. Windows locks that have broken off, door knobs that fall off in our hands (every door in the house) twice my children got stuck in their rooms and I had to call a neighbour in to take the entire doorknob off to get the children out. Imagine if there had been a fire! A broken toilet seat, the shower leaking and water pouring through the ceiling, the water in the 2nd bathroom being scolding hot even with the cold turned on full. The dishwasher that was supplied not even working. The front door lock broke entirely in the middle of the night leaving us unable to shut our front door. Instead of risking my contents being stolen while waiting for Beals to respond, I called in an emergency locksmith and forwarded the bill and old lock on to Beals for reimbursement, 7 months later I'm still waiting for my £119 back. My contract states I have to ask before decorating any room in the house, I have asked and asked and never get a reply, so have been leaving with the grotty and badly done decoration that was done before I began living here. I could go on, and on and on. Every phone call I make, I get told that they will get back to me, they never do. If I write emails, they ignore them. I know they're reading them as I send read receipts. The worst bit is that once every three months they write to me to tell me they're coming to inspect the property to make sure I am looking after the property!!! Some of these inspections Beals have turned up very late, leaving me out of pocket as I've taken time off my self employed work to be there when they inspect the property. On numerous occasions, the agent has walked in and literally walked out again, barely even checking the house. On my last inspection, the agent stayed for 45 minutes, instead of the 10-15 minutes it says on their paperwork because he wanted to chat to me about his hobby and get any tips from me he could!! When he did inspect the house, he pointed out to me how tatty the house was looking, things that are the landlord's responsibility and the 2 cobwebs I had failed to clean! This agent is a joke. They do nothing at all to make the tenant's life any easier but continue to charge a ridiculous amount of rent for a property that isn't up to scratch, as well as an admin of £75 to renew my tenancy agreement every six months. Oh and I almost forgot to mention the £117.50 of my money they are holding, and gaining interest on, just incase I am not there to let servicemen in when they make appointments. If you are thinking of dealing with Beals in any capacity, please please think again. I can't see how any good can ever come from it. I am not the only person that is giving them a terrible review and we can't all be wrong. In fact, my two sisters have also rented from Beals in the past and both of them had similar experiences to me, and lost most of their deposits upon leaving the property due to Beals fabricating the truth. It really is all about the money for them.
By : Elelgee
Feb 19, 2013I have had an almost identical experience with beals Southampton. A house nowhere near up to scratch, and 5 months later nothing done. No smoke alarms, rubbish from last tenants, holes in the floor... Been living with no boiler since last week, and just keep getting "we'll call you back". My landlord lives abroad but the only way i can even get any response from them is texting his phone - at cost to both of us. Their customer service is disgusting, you just feel constantly fobbed off because they can't be bothered.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 50% | 80.00% | £109,000 | £225,000 |
Beals Independent Sales and Letting Agents
48 West Street, Fareham, Hampshire
PO16 0LA
01329 283 111
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Louise'
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : No
Postcode : PO14
Landlords do not use these irresponsible, deceitful and careless agents! Lost 2 sets of property keys and didn’t care and wouldn’t replace them. Tenants couldn’t get meter readings from the store cupboard. Arrogant continuously changing staff and don’t even... Read Full Review
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Matteo
By : 'Hayley'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : PO16
Was interested in a couple of properties with This office. Called the office and spoke to the named gentlemen above, a condescending, arrogant tone. I preserved and went ahead with arranging a couple of viewings. The guy confirmed to me that I was in the diary. Turned up to the viewing, waited 20... Read Full Review
Average going rate.
By : Marcia pardy
Mar 16, 2019My Daughter was interested in a property that Beals were selling... they viewed and were told it would get taken off the viewing list if they made an offer... if they used Beals own mortgage ...
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Stacey
By : 'Bev'
Services : Sales( As a Vendor )
Sold price : £109000
Would you recommend ? : Yes
Postcode : PO15
We sold our flat within 11 days. Our solicitors were useless so Stacey stepped in on our behalf and became THE main point of contact and communication person for all parties. For the next 6 months we had a major battle with our solicitor difficulties and Stacey fighting with us on our side was... Read Full Review
By : Ed
Dec 12, 2017Absolutely agree with your point about Lawcomm. I have never come across such an appalling firm. We have been fighting for 13 MONTHS - yes over a year - to complete on a purchase. Beals must take a ...
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jessica
By : 'Mark'
Services : Letting( As a Owner )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : PO16
I have been a landlord with Beals Fareham for the past few years and have dealt with a few lettings managers over that time. Some of who i have had some pretty poor service from. However since the arrival of Jess, it has been a pleasure to deal with her, i know that my property is in safe hands,... Read Full Review
I would recommend any landlord in the fareham area to put their property in the safe and capable hands of Jess and to any estate agents out there who are looking for someone to lead there lettings side then i would be contacting Jess to head hunt her - your not going to find anyone else any better.
I would recommend any landlord in the fareham area to put their property in the safe and capable hands of Jess and to any estate agents out there who are looking for someone to lead there lettings side then i would be contacting Jess to head hunt her - your not going to find anyone else any better.
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Matthew
jessica
By : 'R'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : PO16
Overall I am happy with beales fareham. Whenever I have emailed or phoned I have always received a response the next day or a few days later. Lauren showed me around the property and was helpful and if she didn't know the answer to a question there and then she said she would get back to me with... Read Full Review
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jessica
Stacey
By : 'Steve'
Services : Letting( Property Management )
Sold price : £112500
Would you recommend ? : Yes
Postcode : PO16
All at Beales were very professional and helpful throughout all aspects of two quick and easy flat purchases and subsequent ongoing property management I had been viewing properties for several weeks over a big area, dealt with many other agencies and developed a good sense for when I was being... Read Full Review
The property management service offers flexible choices to suit all circumstances and is very competitive.
The property management service offers flexible choices to suit all circumstances and is very competitive.
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Matthew
By : 'annoyed'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : PO15
explaining to lauran we are in the midst of selling and need a property to rent. we have two dogs and two cats. we found the property in fareham and we put the �400 deposite down. we was then told they didnt know if the landlord allowed pets. after several days and the lost chance of renting... Read Full Review
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By : 'R'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : PO
I emailed Beals website a few weeks ago asking to view a property and never had any response from the Fareham branch. I emailed Beals from Rightmove last night asking to view a different property this morning and it is now 11 am and again I have heard nothing. Either their email does not work or... Read Full Review
They could respond.
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Heather
By : 'Heather'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PO16
Heather Johnson was extremely helpful with delivering notice documents to our property and giving advice about the... Read Full Review
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Cameron
By : 'R'
Services : Sales( As a Buyer )
Sold price : £225000
Would you recommend ? : Yes
Postcode : PO16
The performance of the sales staff was generally very good. However, the propery had been on rental through the same office prior to our offer being accepted and was therefore left empty during the three months it took to complete the purchase. I felt the agent should have made more effort to... Read Full Review
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By : 'Robbie'
Services : Sales( As a Buyer )
Sold price : £193000
Would you recommend ? : Yes
Postcode : PO
I found the staff were all extremely helpfull. They guided us through every aspect of our sale, and sorted out any problems immediately. In fact, I don't think, if it wasn't for Stacey's intervention, we probably wouldn't have moved in when we did. Great job boys and girls. In view off our... Read Full Review
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Stacey
steven
By : 'Scott'
Services : Sales( As a Buyer )
Sold price : £180000
Would you recommend ? : Yes
Postcode : PO17
Beals in Fareham were outstanding throughout the entire process of purchasing my second property. Having dealt with other estate agents in the past, I found all the staff at Beals to be working at a standard that most estate agents should aspire to. The staff at the Fareham branch were friendly and ... Read Full Review
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By : 'Anthony'
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : Yes
Postcode : PO16
The sale went through with very little in the way of problems, though it did take rather longer than I had expected, but this seemed to be mainly due to the purchasers... Read Full Review
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Stacey
By : 'Stacey'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PO17
We approached Beals to firstly sell our property - Forest Lodge - and then to buy a smaller property. Following the sale of Forest Lodge, we approached Stacey to understand what properties were on the market that were a good rental, and he gave us open and honest appraisals of properties, and... Read Full Review
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jessica
By : 'Martin'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PO16
My first chosen property fell through due to problems that the landlord refused to correct, this left me with 72 hours to find a new flat as my current lease had expired. Jess Morgan was very helpful throughout, keeping me updated all the time on all available flats, and fixing it for me to view... Read Full Review
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Susan
Maxine
By : 'Bob'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : PO14
I have lived abroad for the past 11 years and Beals have had my present property for the last 9 years.Due to the fact I have not been back to the UK for 9 years I have been stuck with Beals.Over this time there have been many instances for various repairs to the property,ranging from a bathroom... Read Full Review
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By : 'Marjory'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PO15
We also sold a house with Beals in Whiteley, we could not be more pleased with their personal attention in both the purchase and selling of property. I would certainly deal with them again and recommend them, Adam Glee went out of his way to keep us informed of progress in the sale of our property. ... Read Full Review
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Stacey
By : 'Debbie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Fantastic experience!! We were fortunate enough to have a smooth transaction with the sale of my mum's property. Stacey Walters really grasped the fact we needed a quick sale so my mum could come and live with us. The communication with Beal's was always clear and Stacey is a really straight... Read Full Review
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Adrian
By : 'Mark'
Services : Letting( As a Owner )
Would you recommend ? : Yes
I am a first time landlord so wasnt sure of what the process was but Adrian at beals made it easy for me to understand it, made me feel at home, very approachable & treated me with respect & kept me up to date on how the viewings got on. He has a great deal of knowledge so if you are... Read Full Review
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Adrian
By : 'Don'
Services : Letting( As a Owner )
Would you recommend ? : Yes
I immediatly saw What a busy branch 48 West Street was, and yet the sales and lettings staff were courteous and efficient. I was introduced to the Lettings Manager Adrian Pryce who was first-class and like all the other staff was always ready to cover any queries I had. The teamwork was seamless... Read Full Review
