100% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
84% lettings fee satisfaction
Dec 27,2018
Dec 27,2018
1
people found
this helpful
this helpful
Amazing on all levels - great service, great people - cannot praise enough! I am unique in that I have been a tenant, then a buyer of a property and then a landlord of a property so I have been through the full circle in many ways!
My experience as a tenant was just spot on - it annoys me when I read some tenant reviews blaming the guys at Sheffield Residential for deposit return issues and/or maintenance issues. The deposit return process is easy and explained at every step and is controlled fully by the tenant! So any delays are the tenants fault! End of.
Then with maintenance...it doesn't take a genius to work out that all letting agents are restricted in what they can and cannot do by virtue of the fact they have to act on the landlords instructions - they are not free to do as they please and spend money (if any available) from the landlord!
My experience as a buyer was exceptional. The team really gave me such peace of mind and it was a completely stress free experience. They would update me every week by message and phone as to what was going on and lease with all the parties and solicitors. I just had to sit back and relax.
My experience as a landlord is equally impressive. I have peace of mind and trust the guys implicitly to get on with the job! They provide me with exceptional feedback and the service level is unbelievable. The fees they charge are also, in my humble opinion, superb value for money.
Keep up the exceptional work guys!
My experience as a tenant was just spot on - it annoys me when I read some tenant reviews blaming the guys at Sheffield Residential for deposit return issues and/or maintenance issues. The deposit return process is easy and explained at every step and is controlled fully by the tenant! So any delays are the tenants fault! End of.
Then with maintenance...it doesn't take a genius to work out that all letting agents are restricted in what they can and cannot do by virtue of the fact they have to act on the landlords instructions - they are not free to do as they please and spend money (if any available) from the landlord!
My experience as a buyer was exceptional. The team really gave me such peace of mind and it was a completely stress free experience. They would update me every week by message and phone as to what was going on and lease with all the parties and solicitors. I just had to sit back and relax.
My experience as a landlord is equally impressive. I have peace of mind and trust the guys implicitly to get on with the job! They provide me with exceptional feedback and the service level is unbelievable. The fees they charge are also, in my humble opinion, superb value for money.
Keep up the exceptional work guys!
Comment on agent fees
The fees they charge are, in my humble opinion, superb value for money.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
4th Sep 2021
reviewed by 'H'
20th Apr 2021
reviewed by 'H'
7th Jul 2020
reviewed by 'Karina'
26th Jun 2020
reviewed by 'Jen'
15th May 2020
reviewed by 'Michalis'
Opening Hours
Address
Sheffield Residential
89 Pinstone Street
Sheffield
South Yorkshire
S1 2HJ
0114 201 4325
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £89,000 | £153,000 |
| Lettings | 92% | 84% | £425 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 34 | 4 | 45 | 20 | 2 | 0 | 4 | 0 | 2 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Sep 04,2021
Sep 04,2021
0
people found
this helpful
this helpful
They didn't pay back my deposit and made many excuses to not pay and keep holding it from last year also I'm not happy with the staff.
I don't recommend...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 20,2021
Apr 20,2021
0
people found
this helpful
this helpful
They didn't pay my deposit back since last year and when I received the apartment was very dirty and they don't acknowledge I don't recommend them totally and the change there company name for some reasons don't recommend totally...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 09,2020
Jul 09,2020
0
people found
this helpful
this helpful
RECOMMENDED 5 OUT OF 5! I've had nothing but great service. Top notch apartment! Followed the very easy procedure at the end of my tenancy and deposit was in my account within 3 days! 100% recommendation to the guys!...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 07,2020
Jul 07,2020
0
people found
this helpful
this helpful
Me and my flatmate are international students from Cyprus. We looked around a lot of properties with Sheffield Residential. Our other friends also from Cyprus did the same and signed up to other flats.
We found the staff very very friendly and so helpful. They ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 26,2020
Jun 26,2020
0
people found
this helpful
this helpful
Amazing! I’ve had nothing but an amazing experience. I was allowed to view as many properties as I wanted and the staff were so attentive and took their time to help me.
When I applied for the property, the whole process was just so ...
read full review
read full review
Was this helpful?
Yes
Yes
May 15,2020
May 15,2020
0
people found
this helpful
this helpful
HIGHLY RECOMMEND FOR TENANTS!!
I have been a tenant in Sheffield for 3 years now and have used other agencies and Sheffield Residential are by far the best agent we have ever used! Both myself and my flatmate are from Cyprus and lots of our other ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 21,2020
Mar 21,2020
0
people found
this helpful
this helpful
Keep as far away as possible. Any company or business that sends out mail shots without paying the correct postage and leaves the addressee to pay extra costs to get it and find out what it is are frauds...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 22,2020
Feb 22,2020
0
people found
this helpful
this helpful
Awesome - I’ve had a great, personal service at every point - from first making my enquiry, to viewing, the application process and then moving in.
Absolutely flawless tenant service. Thumbs up!!...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 31,2020
Jan 31,2020
0
people found
this helpful
this helpful
RECOMMENDED! I used an online estate agency beginning with a P... (who were truly awful).
Sheffield Residential gave me faith again in getting my property sold - professional, one point of contact, great communication and feedback. BRILLIANT!...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 14,2020
Jan 14,2020
0
people found
this helpful
this helpful
Exceptional Experience! My experience of these guys is as a buyer of a property so I wasn't their actual client as that would be the owner of the property I purchased but my experience as a buyer has been phenomenal.
Right from the outset from ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 04,2020
Jan 04,2020
1
people found
this helpful
this helpful
I placed my 2-bedroom apartment back in June (the best time for letting apartments due to the students looking for lets) with Sheffield Residential. I chose them due to their high rating and they specialise in City Loft Apartment Block. They produce a monthly newsletter ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 04,2020
Jan 04,2020
0
people found
this helpful
this helpful
I am a landlord with multiple city centre apartments in Sheffield, plus a terraced house in Birmingham, and have used Sheffield Residential for a number of years. They manage my Birmingham property from afar and do so seemlessly.
I feel the need to voice praise ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 04,2020
Jan 04,2020
0
people found
this helpful
this helpful
Absolutely top of their game!! Impressed would be an understatement.
My properties get rented out year after year with no issues or input from me!
They do absolutely everything so I can sit back and relax and there’s just no worries for me.
Great ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 04,2020
Jan 04,2020
0
people found
this helpful
this helpful
11 out of 10!....if I could - the reason being that Sheffield Residential gave consistently delivered way above expectations and what they need to contractually.
As a landlord not based in the U.K, I need a letting agent who can be trusted and who gives ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 30,2019
Dec 30,2019
0
people found
this helpful
this helpful
PERFECT AGENT. I was a tenant in Sheffield for 2 years and Sheffield Residential were so good to me in finding my apartment and looking after me very well every year. When you are in a foreign country, it is so nice when the staff are ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 23,2019
Dec 23,2019
1
people found
this helpful
this helpful
I am an international student at University of Sheffield from Saudia Arabia. I am renting for first time in UK in Royal Plaza, Sheffield. This agency has helped me a lot. They showed me lots of flats near the university and were very kind and ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 06,2019
Dec 06,2019
0
people found
this helpful
this helpful
AWESOME, exceptionally brilliant! I recently moved to Sheffield and these guys were just amazing. They helped me so much with viewings and also my application as I was desperate for somewhere to live in Sheffield.
It was all too much at one point and tears ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 21,2019
Oct 21,2019
0
people found
this helpful
this helpful
Amazing customer service, they were so helpful and professional
The assistant, Sophie, She was very responsive, hard-working, and easy-going person. I think she will be a star at her job :)
thanks to her, they deserved 5 stars :)...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 18,2019
Oct 18,2019
0
people found
this helpful
this helpful
Have been incredibly pro-active, professional and helpful throughout - would always recommend
Have been able to trust the team and leave them to it...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 15,2019
Oct 15,2019
0
people found
this helpful
this helpful
I write this review from a tenant and landlord standpoint.
My 'tenancy' was just for a parking place back in 2014 but this was a very positive experience with Sheffield Residential- this was when I first dealt with Ed. The contract was only for a year ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 23,2019
Sep 23,2019
1
people found
this helpful
this helpful
Have had to move my properties away from Sheffield Residential due to their poor customer service and extra charges for everything. Avoid like the plague......
read full review
read full review
Was this helpful?
Yes
Yes
Sep 05,2019
Sep 05,2019
1
people found
this helpful
this helpful
On the first day of my tenancy, i realized the apartment was off supply and had to wait 3 extra days before i finally settled into the apartment. Before agreeing to take the apartment, I requested certain things be changed which included rugs in the bedrooms ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 23,2019
Aug 23,2019
0
people found
this helpful
this helpful
Great experience received from Sheffield Residential and would highly recommend.
Thank you to the team for the great service you have throughout my time renting from you...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 22,2019
Aug 22,2019
0
people found
this helpful
this helpful
Really professional and helpful. I can't praise Ed and the team enough. Made the whole process so easy. Would definitely recommend without hesitation...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 21,2019
Aug 21,2019
1
people found
this helpful
this helpful
Sheffield Residential have been great estate and letting agents. As a buyer of a Sheffield property and not living in Sheffield they were truly amazing. The amount of care, attention and time they gave me was remarkable. Guiding and helping me all the time. They ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 21,2019
Aug 21,2019
1
people found
this helpful
this helpful
Really good service and went above and beyond to help me! Would use again and would recommend to friends and family...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 17,2019
Aug 17,2019
1
people found
this helpful
this helpful
Staff were extremely helpful and friendly and would highly recommend! Found everything I was looking for! Couldn’t praise them more highly....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 17,2019
Aug 17,2019
1
people found
this helpful
this helpful
Highly recommend this agency. 10/10 service, the staff made me feel very welcome and were really helpful, friendly and professional....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 17,2019
Aug 17,2019
1
people found
this helpful
this helpful
Excellent! Really pleased with the service i’ve received. The staff are super helpful and friendly, i totally recommend Sheffield Residential to everyone!!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 06,2019
Aug 06,2019
1
people found
this helpful
this helpful
Sheffield Residential have been first class in my dealings with them. They have given me really good sound advice. Every meeting or appointment they have been on time and have delivered what they have promised. I have used another letting agency in the past but ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Letting Agent in Sheffield 
