94% sales valuation accuracy
96% sales fee satisfaction
67% lettings valuation accuracy
69% lettings fee satisfaction
Dec 21,2018
Dec 21,2018
1
people found
this helpful
this helpful
emailed a misleading advert which resulted in cost incurred when i arranged to view. Logic will not refund despite they being at fault.
They sent a false advertisement of details of a house.
They sent a false advertisement of details of a house.
Comment on agent fees
BAD
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Apr 10, 2019
Dear jayni, Sorry to hear that you are disappointed with the service you received from Logic. As discussed at the time some thing's are out of our control such as a vendor withdrawing from the market. This can be very frustrating i know. However, I am a little confused you state we refused to refund you the cost of your viewing? Having looked into the matter further our records show that we have refunded the cost of your viewing and apologised that the brochure did not state the bathroom was on the groundfloor. If you need to discuss this further I am always available to chat. Ben Rankin (Manager)
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Latest Reviews
16th May 2022
reviewed by 'Michael F'
18th Feb 2022
reviewed by 'Conned'
27th Jan 2021
reviewed by 'Miss'
3rd Dec 2019
reviewed by 'Ben'
Opening Hours
Address
Logic Estates
97 South Road
Waterloo,Liverpool
Merseyside
L22 0LR
0151 920 2404
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 96% | £72,000 | £240,000 |
| Lettings | 67% | 69% | £430 | £795 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 6 | 6 | 15 | 0 | 13 | 2 | 2 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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May 16,2022
May 16,2022
0
people found
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Logic Estate Agents. I have sold through logic on several occasions in the past and this was my first purchase from them, they are very consistent in there approach to customer service, which is second to none. For a young team they are very knowledgeable ...
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Feb 18,2022
Feb 18,2022
1
people found
this helpful
this helpful
If i could give 0 stars i would. What a gang of swindling crooks. Tell you you are successful in rent a house. Take every bit of private information from you and guarantor. Take money quick enough. Pull the rug from you last minute with the ...
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Mar 05,2021
Mar 05,2021
0
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Wonderful service from a professional and efficient team at Waterloo . I would highly recommend logic estates their service is blue chip...
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Jan 27,2021
Jan 27,2021
2
people found
this helpful
this helpful
Been living in a flat for 7 years straight. Had a break-in of the most horrendous and frightening kind all because the agency did not fix the main door to the streets properly so anyone can come into the hallway and the flat door was practically ...
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Nov 02,2020
Nov 02,2020
0
people found
this helpful
this helpful
Recently used Logic estate agents to sell my property, Being an experienced former estate agent as you can imagine I have extremely high standards. Logic from the start were very professional and courteous, They agreed a sale in the first two weeks of marketing and ...
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Dec 03,2019
Dec 03,2019
2
people found
this helpful
this helpful
As per most of these reviews management is horrendous. Have been living in a flat with no heating since we moved in. It is now december and -3°c.
Aswell as damp, water leaks, broken doors and windows.
Repeated phone calls and emails we get ...
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Jan 14,2019
Jan 14,2019
2
people found
this helpful
this helpful
Rented a property over 18 months ago from logic estates now. Towards the end of tenancy we had some issues with the house (specifically mould).
Months and months of chasing this and it was not fixed, they took no accountability for this and instead blamed THEIR ...
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Comment on agent fees
Average.
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Dec 21,2018
Dec 21,2018
1
people found
this helpful
this helpful
emailed a misleading advert which resulted in cost incurred when i arranged to view. Logic will not refund despite they being at fault.
They sent a false advertisement of details of a house....
read full review
read full review
Comment on agent fees
BAD
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Apr 10, 2019
View all comments
(2)
This review was written at the time of the experience (December 2018) and reflects accurately, the experience encountered at that time.
I had directed my complaint to the directors but you had intercepted and refused to refund my even partially for the costs incurred as a result of the advertisement. I was refused any kind of refund initially. You were adamant Ben - twice I asked with reason and twice you declined. ...
“Positive review for Logic Estate Agents. Received a very high level of service and would recommend this company to anyone....”
Apr 18,2018
Apr 18,2018
0
people found
this helpful
this helpful
We sold our house earlier this year with Logic. It was far from a straight forward process, we so many highs and lows but can honestly say these guys were fantastic! Laura was amazing, she really went above and beyond to ensure the sale went ...
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Comment on agent fees
Very fair
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Apr 11,2018
Apr 11,2018
0
people found
this helpful
this helpful
I am in the process of buying my first home with the help of Rachael from Logic Estate Agents. As a first time buyer my knowledge of the administrative side of the process was limited, however, she has guided me through with timely telephone calls ...
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Apr 06,2018
Apr 06,2018
0
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Laura has been wonderful to deal with at Logic Estates so far. As first time buyers, she has been there to answer any questions or queries we have had regarding the purchase of our first property, providing us with more than enough information to help ...
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Mar 29,2018
Mar 29,2018
0
people found
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The whole process from start to completion was made easy by the professional but friendly manner of Logic, in particular Laura Reid.
Would and have highly recommended the company....
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Comment on agent fees
Very acceptable fees
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Mar 29,2018
Mar 29,2018
0
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She is efficient and professional and kept me well informed throughout. I am now using logic to let both properties....
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I’ve bought 2 investment properties through Logic and dealt with Laura on both occasions. She is efficient and professional and kept me well informed throughout. I am now using logic to let both properties. Highly recommend. L4
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Mar 29,2018
Mar 29,2018
0
people found
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Currently selling and buying through Logic. Laura has been a pleasure to deal with. She found me a buyer quickly and updated me with feedback from viewings. Nothing has been too much trouble. We're surprised how quickly and smoothly the whole process has been....
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Mar 29,2018
Mar 29,2018
0
people found
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Sold my property with Logic. Really happy with the team and in particular Laura. She's been great to deal with. After one sale falling through another buyer was found the same day!!! Cannot fault!...
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Mar 27,2018
Mar 27,2018
0
people found
this helpful
this helpful
Shelly our advisor has gone above and beyond our expectations. We can not stress enough our gratitude and thanks for everything she has done for us over the last couple of weeks. Firstly Shelly is a very friendly, approachable and most of all professional agent, ...
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Mar 16,2018
Mar 16,2018
0
people found
this helpful
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Laura has been a pleasure to deal with during the time purchasing our first home. Couldn't thank her enough for acting quick and efficiently in order to make the process run smoothly throughout. She has been extremely friendly and approachable throughout the process and helping ...
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Mar 14,2018
Mar 14,2018
0
people found
this helpful
this helpful
I found Sharon to be very friendly and helpful at this stressful time she was also very organised and professional . I can't thank Sharon enough for all her help and support. I would have not hesitation in recommending Sharon to my friends and family....
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Comment on agent fees
As expected
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Mar 13,2018
Mar 13,2018
0
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this helpful
this helpful
Highly recommend, very organised and professional . Can't thank you enough for all your help and support , thanks for helping us even at the last minute....
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Comment on agent fees
Good
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Mar 13,2018
Mar 13,2018
0
people found
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Excellent.
Really helpful and quick to find alternative buyer when first dropped out. Would highly recommend.
Always kept updated and informed of what was happening throughout the process....
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Comment on agent fees
Good
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Mar 13,2018
Mar 13,2018
1
people found
this helpful
this helpful
Laura is an asset to your company. So pleasant and efficient. Nothing too much trouble. Will reccomend logic to my friends....
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Comment on agent fees
Average, lower would be better, but still worth it.
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Mar 10,2018
Mar 10,2018
0
people found
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I have recently purchased my new property through logic, the estate agent Rachael was such a helpful and friendly face, and always willing to go the extra distance to ensure I was satisfied. She is certainly a great asset to the company and such a ...
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Comment on agent fees
Good
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Yes
Mar 10,2018
Mar 10,2018
0
people found
this helpful
this helpful
I thought selling a house was going to be stressful! Logic estates made the whole process so easy and Rachael, the sales negotiatior dealing with my property was always there to help. Thanks to all of the team....
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Comment on agent fees
Good
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Yes
Mar 09,2018
Mar 09,2018
0
people found
this helpful
this helpful
I found all members of staff extremely helpful and particularly polite. They provided a professional service and quickly sorted out a most suitable client. I would happily use Logic estates again if needed....
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Comment on agent fees
A range of price options was made available so was able to choose one that suited me.
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Mar 07,2018
Mar 07,2018
0
people found
this helpful
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We are currently purchasing our first buy to let property through Logic. So far everything has ran smoothly and Laura has helped make the process as stress free as possible. She keeps me up to date and puts my mind at ease when needed. I ...
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Mar 06,2018
Mar 06,2018
0
people found
this helpful
this helpful
A genuinely Helpful team - Who go the extra mile - We have small portfolio of property 2 already completed and sold, through Logic; One under offer Any problems are dealt with on the day and quickly responded to by Alister, Laura David or Leon...
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Comment on agent fees
Because we have a number of properties to be sold, our request for a "special Deal" on agent fee's was listened to and acted on = Many Thanks
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Mar 05,2018
Mar 05,2018
0
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this helpful
Laura was so helpful, friendly and professional. She was always happy to answer any questions I had and constantly kept me informed and assured throughout the sale. Thank you so much Laura!...
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Comment on agent fees
Good
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Mar 05,2018
Mar 05,2018
0
people found
this helpful
this helpful
Sold my house using Logic. Very professional and hardworking team. I dealt with Laura, she was great. It's refreshing to deal with an agent like Logic after a few bad experiences over the years. Will definelty use again....
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Comment on agent fees
Good
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Mar 05,2018
Mar 05,2018
0
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Brought through logic, Laura was a great help and would like to thank her for her efforts and all the hard work that was put in...
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Mar 02,2018
Mar 02,2018
0
people found
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this helpful
I am very pleased with the service I have received from Logic and especially Laura Reid, she has gone above and beyond to help us with our house purchase and nothing was too much to ask. After a few bad experiences with other estate agents ...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
I had directed my complaint to the directors but you had intercepted and refused to refund my even partially for the costs incurred as a result of the advertisement. I was refused any kind of refund initially. You were adamant Ben - twice I asked with reason and twice you declined.