Muswell Hill, London, N10
4.5/5, 77 reviews
88% recommended
100% sales valuation accuracy
80% sales fee satisfaction
100% lettings valuation accuracy
74% lettings fee satisfaction

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“Zero concern for the tenants...”

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Dec 20,2018
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Stephanie
By: 'Lorin'
Dec 20,2018
9 people found
this helpful
If you are a tenant and you are looking for an agency, who will enter the property whenever they want without letting you know and sharing your personal information with 3rd party and after this denying every mistake they made- this is your agency. If you want to stay in the winter without heating and hot water for 2 weeks- this is your agency. Stephanie Antoniou and Annie May are the most unprofessional people you can meet while looking for a property.They will charge you for everything and will always expect from you to keep your obligations, but they will never keep theirs.

Absolutely unacceptable attitude from such a big company!
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Latest Reviews

View all Reviews 77
30th Apr 2024
reviewed by 'Celia'
“I have purchased a property and then rented it with KFH and have had great experience in both services. In ......”
21st Feb 2024
reviewed by 'Roger Clark'
“Stephanie Antoniou from KFH musswell hill branch has been a superstar in regards to help, support and service through the ......”
29th Sep 2023
reviewed by 'Luminita'
“I strongly recommend KFH Muswell Hill Branch, great service, high professionalism. Many thanks to Miss Eliza Mustata for supervising all ......”
29th Sep 2023
reviewed by 'Luminita'
“I strongly recommend KFH Muswell Hill Branch, great service, high professionalism. Many thanks to Miss Eliza Mustata for supervising all ......”
20th Aug 2021
reviewed by 'Celia'
“FH Muswell Hill, namely Stephanie and Jess handled the letting of my property and were both exceptionally professional and helpful. ......”
13th Jan 2021
reviewed by 'John'
“James, Danica and the team were very good. They were all very efficient and professional but always friendly and approachable. ......”
Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:30 - 16:00
  • Sunday: Closed
Address

Kinleigh Folkard & Hayward
206 Muswell Hill Broadway
Muswell Hill,London
Greater London
N10 3SA
020 8883 0123

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 80% £490,000 £850,000
Lettings 100% 74% £310 £6,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 4 53 4 2 0 3 0 0 1
Areas covered
  • N2, N6, N10, N11, N13, N14, N21, N22, NW11
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I have purchased a property and then rented i......”

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Apr 30,2024
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Stephanie
By: 'Celia'
Apr 30,2024
0 people found
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I have purchased a property and then rented it with KFH and have had great experience in both services. In particular Stephanie Antoniou has been invaluablel. She has managed my rental property for a number of years now and is a real asset; professional, efficient, ...
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“Stephanie Antoniou from KFH musswell hill bra......”

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Feb 21,2024
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By: 'Roger Clark'
Feb 21,2024
0 people found
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Stephanie Antoniou from KFH musswell hill branch has been a superstar in regards to help, support and service through the experience of renting especially when faced with difficult tenants. She is polite and professional and manages to get the job done what ever is thrown ...
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“I strongly recommend KFH Muswell Hill Branch,......”

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Sep 29,2023
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Eliza
By: 'Luminita'
Sep 29,2023
0 people found
this helpful
I strongly recommend KFH Muswell Hill Branch, great service, high professionalism. Many thanks to Miss Eliza Mustata for supervising all aspects of the contract, creation, approval, and reviewing contract, keeping track of all legal requirements....
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“I strongly recommend KFH Muswell Hill Branch,......”

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Sep 29,2023
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Eliza
By: 'Luminita'
Sep 29,2023
0 people found
this helpful
I strongly recommend KFH Muswell Hill Branch, great service, high professionalism. Many thanks to Miss Eliza Mustata for supervising all aspects of the contract, creation, approval, and reviewing contract, keeping track of all legal requirements....
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“Very good service and highly professional...”

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Aug 20,2021
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Stephanie
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Jessica
By: 'Celia'
Aug 20,2021
0 people found
this helpful
FH Muswell Hill, namely Stephanie and Jess handled the letting of my property and were both exceptionally professional and helpful. Always on hand to clarify and answer any questions I had about the process or contract. Even when at home poorly, Jess would respond to ...
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“James, Danica and the team were very good....”

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Jan 13,2021
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Danica
By: 'John'
Jan 13,2021
0 people found
this helpful
James, Danica and the team were very good. They were all very efficient and professional but always friendly and approachable. They found us lovely tenants and although the letting threw up some unexpected difficulties they were always on hand to help out....
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“Danica always goes above and beyond. She is s......”

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Jan 07,2021
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Danica
By: 'Alba'
Jan 07,2021
0 people found
this helpful
Danica always goes above and beyond. She is super helpful, very understanding. I am a vulnerable person and I can't view flats during the pandemic, so she made videos of the properties so that I didn't need to leave home. Thank you!!!...
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“Letting: Danica was excellent. She helped us ......”

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Dec 21,2020
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Danica
By: 'Guy'
Dec 21,2020
0 people found
this helpful
Letting: Danica was excellent. She helped us let our house and made the process smooth and straightforward. Doing this at the moment was a bit stressful and she ironed out the wrinkles!...
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“All thanks to KFH Muswell hill....”

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Dec 21,2020
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Danica
By: 'Sharon'
Dec 21,2020
0 people found
this helpful
Many thanks to KFH Muswell hill team for the help.Special thanks to Danica for her patience and help..Such an amazing person to deal with ,when looking for places.She made the search easy and was always communicating with us all the necessary information ...
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“Professional Sevice...”

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Dec 16,2020
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Elysia
By: 'Sue'
Dec 16,2020
0 people found
this helpful
Elysia gave us a very professional service when we put our flat on the market. She always kept us informed and managed to get us to exchange in 6 weeks....
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“It was a pleasure to deal with Danica as bein......”

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Dec 01,2020
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Danica
By: 'John'
Dec 01,2020
0 people found
this helpful
It was a pleasure to deal with Danica as being a prospective Tennant can be quite stressful at times. She is warm, funny, honest and straight talking which made the whole experience easier or myself and my 2 friends. Very professional. Thank you for helping us ...
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“Danica has been very efficient at dealing wit......”

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Nov 19,2020
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Sharon
By: 'Sharon'
Nov 19,2020
0 people found
this helpful
Danica has been very efficient at dealing with a a number of additional requirements with our rental property. She responds quickly and owns the issue through to resolution....
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“I give Danica Macnab full marks on her effic......”

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Nov 11,2020
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By: 'Angela'
Nov 11,2020
0 people found
this helpful
I give Danica Macnab full marks on her efficiency, quickness, and knowledge, I am very pleased that Danica dealt with me with the letting process. Any boss the has Danica working for them , is definitely a lucky one. Thank you Danica, full Mark s for ...
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“Danica Macnab...”

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Nov 06,2020
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Danica
By: 'Sophie'
Nov 06,2020
0 people found
this helpful
Danica Macnab is a warm hearted and friendly estate agent who manages to combine a lovely sense of humour with a ‘no nonsense’ honesty that feels very refreshing in a world of over- inflated rent estimates and vacuous charm. As a land lady, I immediately ...
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“Oscar Downey was excellent...”

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Nov 04,2020
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Oscar
By: 'Alison'
Nov 04,2020
0 people found
this helpful
We had an easy and straightforward experience buying our first home through Oscar Downey at Kinleigh Folkard & Hayward. He was very professional, helpful and thorough through the whole process and we would highly recommend....
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“Danica was great to deal with, super quick at......”

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Nov 02,2020
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Danica
By: 'Chris'
Nov 02,2020
0 people found
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Danica was great to deal with, super quick at responding and everything went through smoothly. Always explained the situation at each step....
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“Excellent lettings service and great communic......”

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Nov 02,2020
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Danica
By: 'Go'
Nov 02,2020
0 people found
this helpful
Excellent lettings service and great communication from the lettings team at KFH Muswell hill. Danica was supportive and informative throughout the process. Thank you to all....
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“Flat sell...”

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Jul 14,2020
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Elysia
By: 'Vladimir'
Jul 14,2020
0 people found
this helpful
We sold our flat with KFH and we are happy we went with them. Very professional service from Mathew’s team and especially Elysia, she was brilliant throughout the process we felt well cared and in good hands Highly recommend them....
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“Customer service...”

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Mar 06,2019
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Farnaz
By: 'TONY'
Mar 06,2019
1 people found
this helpful
I have always feel comfortable dealing with the letting staff and management team of KFH, especially with FARNAZ BASIR. She will be great member for any team. I think you should promote her, she is great....
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By: TONY AZIZ
Mar 06, 2019
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wonderful team for letting ...

“We have one person from KFH to thank for being ......”

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Jan 24,2019
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Oscar
By: 'Martyna'
Jan 24,2019
0 people found
this helpful
We have one person from KFH to thank for being able to buy our house and that is Oscar Downey. He patiently showed us around many properties, always in friendly but professional way. We fell in love with the property within seconds and three months ...
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Good
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“Zero concern for the tenants...”

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Dec 20,2018
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Stephanie
By: 'Lorin'
Dec 20,2018
9 people found
this helpful
If you are a tenant and you are looking for an agency, who will enter the property whenever they want without letting you know and sharing your personal information with 3rd party and after this denying every mistake they made- this is your agency. If ...
read full review
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“We have just brought a property through Liam at KFH. ......”

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Aug 16,2017
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By: 'NG'
Aug 16,2017
0 people found
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We have just brought a property through Liam at KFH. All went really well. Liam was really good at keeping in touch and ensuring the sale went through without any problems....
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“Very disappointing viewing with a young man from this agency. ......”

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Feb 20,2017
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By: 'DrWijay'
Feb 20,2017
2 people found
this helpful
Very disappointing viewing with a young man from this agency. He was not interested at all and just texting all the time. He then said we need to prove income of £62,000. I said that's fine but my husband is employed abroad. He said that is ...
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Comment on agent fees
Didn't get that far.
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“I used KFH to let my property when I went ......”

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Jan 22,2015
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By: 'Esther'
Jan 22,2015
5 people found
this helpful
I used KFH to let my property when I went to take up a job abroad at short notice. The service was appalling. They failed to perform almost all of their obligations under the contract. I took them to court an obtained a judgment and ...
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What agent could do to change your mind?
The fees were astronomical. I had to pay 20 months in advance, with a strict no refund policy, even though the contract was later validly terminated due to their poor service.
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Comment on agent fees
The fees were astronomical. I had to pay 20 months in advance, with a strict no refund policy, even though the contract was later validly terminated due to their poor service.
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“I would highly recommend people to register with KFH and ......”

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Aug 08,2014
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BEN
By: 'Sandrine'
Aug 08,2014
0 people found
this helpful
I would highly recommend people to register with KFH and to go through Ben Bridges. He was very professional and honest which helped our search for a property. KFH has a good range of nice properties too....
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“Highly recommend Elly Moran at KFH. Having rented numerous properties, ......”

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Jul 10,2014
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Elly
By: 'CPalmer'
Jul 10,2014
0 people found
this helpful
Highly recommend Elly Moran at KFH. Having rented numerous properties, Elly was the first to make the experience a really positive one. Everything was sorted so quickly and Elly was very helpful throughout the whole process, absolutely fantastic! Will definitely rent again through KFH Muswell ...
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“Elly listened to our wishes and found us exactly the ......”

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Jun 24,2014
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Elly
By: 'Davide'
Jun 24,2014
0 people found
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Elly listened to our wishes and found us exactly the house we wanted: where we wanted it and how we wanted it. No waste of time; she came back to us only when she had a feeling that the house was the right one. She ...
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“I was very impressed by the level of service provided ......”

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Jan 29,2014
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By: 'Mrs'
Jan 29,2014
0 people found
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I was very impressed by the level of service provided by Elly at KFH. She made me feel that she was really interested to find us a suitable rental and was one of the only agents to regularly contact me to keep in touch and ...
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“Elly from KFH was an absolute delight to deal with. ......”

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Jan 09,2014
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Elly
By: 'steven'
Jan 09,2014
0 people found
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Elly from KFH was an absolute delight to deal with. I have rented many properties over the years but this move has been seemless largely due to Elly. Everything was completed in rapid time and every box was ticked. I would certainly recommend KFH to ...
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“I found Ben and KFH to be exceptional , which was ......”

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Dec 23,2013
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BEN
By: 'claire'
Dec 23,2013
0 people found
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I found Ben and KFH to be exceptional , which was great after having some not too positive experiences with another agent and being under a lot of stress. Nothing was too much trouble and the whole process ran smoothly. I would happily recommend this company ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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