100% lettings valuation accuracy
80% lettings fee satisfaction
Dec 20,2018
Dec 20,2018
0
people found
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We're tenants renting through Morris Dibben and their customer service is at absolute lowest. Took pretty much 6months to replace cracked tiles, always saying âwe haven't heard from the landlordâ but landlord would call us and ask if we have heard from agents as he wasn't updated either. Now we're stuck with no heating, after reporting it no one got back to us until we chased and the excuse of not acknowledging it was âyour property manager changedâ. Now instead of sending someone out to fix the heating, they just gave us the contractors number asking us to deal with them directly. They told us that the contractor was trying to get hold of us ânumerous times but couldn't get throughâ. We both checked our phones and no one tried contacting us, after calling the plumber ourselves he confirmed that he didn't try to get hold of us as he only found out about the issue.
Absolutely useless âproperty managementâ team if you can even call them like that as nothing ever gets done and we have to deal with contractors directly.
Would recommend other landlords use tenant find service or go through another agency.
Absolutely useless âproperty managementâ team if you can even call them like that as nothing ever gets done and we have to deal with contractors directly.
Would recommend other landlords use tenant find service or go through another agency.
Comment on agent fees
Average
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Latest Reviews
20th Dec 2018
reviewed by 'Useless'
11th Oct 2017
reviewed by 'James'
4th Oct 2017
reviewed by 'Miss'
26th Jul 2016
reviewed by 'Arpita'
26th May 2016
reviewed by 'Sarah'
Opening Hours
Address
Morris Dibben
38 Portsmouth Road
Woolston,Southampton
Hampshire
SO19 9AD
02380455899
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 80% | £550 | £925 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- SO19
- SO18
- SO30
- SO31
- SO17
- SO16
- SO15
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Jun 07,2019
Jun 07,2019
0
people found
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An excellent experience in letting my apartment. Dean and Alison were extremely helpful and Alison extremely attentive throughout the whole process. I would highly recommend MD of Woolston and would not hesitate to use their services again. Thank you....
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Comment on agent fees
Fair
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Dec 20,2018
Dec 20,2018
0
people found
this helpful
this helpful
We're tenants renting through Morris Dibben and their customer service is at absolute lowest. Took pretty much 6months to replace cracked tiles, always saying âwe haven't heard from the landlordâ but landlord would call us and ask if we have heard from agents as he ...
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Comment on agent fees
Average
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Yes
Oct 11,2017
Oct 11,2017
2
people found
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this helpful
Hello,
I would like to thank the team in Morris Dibben for a easy no hassle let on my property. It was fast but kept me in the loop at all times and I was very impressed....
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Comment on agent fees
It was fair price to what I had with other agents but I'm glad they have property managment in branch ! As I can talk to them at all times or pop in.
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Oct 04,2017
Oct 04,2017
2
people found
this helpful
this helpful
The branch has been very helpful. found me a place and got me in very quickly and any issues they got on to it right away and made sure it was fixed and ready for me to move in.
Thanks again...
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Comment on agent fees
a little bit cheaper than the other company i went to view a property but fair
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Jul 26,2016
Jul 26,2016
3
people found
this helpful
this helpful
We booked viewing with Morris Dibben Lettings agency in Southampton and we came from York to view the property but the agent didn't turn up and on top of that they were not picking call. We waited there for approximately 1.5 hours for her. It is ...
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May 26,2016
May 26,2016
2
people found
this helpful
this helpful
It has been 6 weeks since I moved out of my rental property and I am still trying to get my deposit back, not because I am in dispute about how much they are deducting, but because they haven't even worked out how much they are ...
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What agent could do to change your mind?
You pay an absolute fortune and get very little service in return.Attached Filesnbsp;
Comment on agent fees
You pay an absolute fortune and get very little service in return.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 8:58 AM 05/10/2017 by Benjamin
