“I have had a terrible time in dealing with these ......”
1 Star Review
Jul 06,2012
By:
'Lupo'
Jul 06,2012
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Sales (as a Buyer)
Postcode:
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I have had a terrible time in dealing with these people.
I am sure they are fine for Sellers, but as a prospective Buyer (the sale has not gone through) they have been absolutely terrible to the point of deliberate incompetence, misleading statements and outright ...
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What agent could do to change your mind?
They could have been honest to us from the start about the Seller's character and circumstances.
They could have been easier to contact via both email and phone.
They could have been more personal in their service - at one point they thought we were the Sellers!
They could have been less biased toward the needs of the Sellers - we were cash Buyers, and last time I checked, we were a commodity.
They should have researched the property and the Seller's circumstances more.
They should jump off a cliff. This would improve their practice greatly by dint of its non-existence.
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“What a mistake it has been to use Gascoigne Pees ......”
1 Star Review
Aug 24,2011
By:
'Annoyed'
Aug 24,2011
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Sales (as a Vendor)
Postcode:
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What a mistake it has been to use Gascoigne Pees Putney to sell our flat.
Every step of the way they have promised dates when they would contact us - and then ignored every deadline they set themselves so we have had to chase them.
...
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What agent could do to change your mind?
GPees needs to understand that they work on behalf of sellers. We have been pressured the whole time to ensure everything is smooth for the buyer at the expense of our own situation - excuse me - who is paying your fees???? See the review for further details.
GPees also overpromises and underdelivers consistently.
Once this sale is complete, we will be submitting a formal written complaint.
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