75% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
60% lettings fee satisfaction
Dec 17,2018
Dec 17,2018
3
people found
this helpful
this helpful
I am since almost 1 year renting a room in London E27AG and have never experienced so unorganized and rude agents!!! There is 2 known longterm problems in the house and winkworth is absolutely doing the minimum to solve those. 1) The toilet flush is very weak and got already quoted twice from contractors as it is an ongoing problem. 1 out of 2 could get fixed after nearly 1 year! For the second flush they keep saying they need to get green lights from the landlady first. The landlady already gave greenlight's to fix the problem in first place but still they need green lights again???! Now I am asking you, how would you feel when you live with 4 more adults in a Houseshare and have to flush about 4-5 times until the toilet is clean again?! Isn't it first of all a waste of money, water and time?! Also it is embarrassing for us Tennants and just clearly disgusting to find toilet paper, or poor rests everytime we want to use the toilets. I totally understand my frustrated housemates which can't spent always the next 10 minutes after going to the loo that the watertank fills back up, So they can leave a clean toilet behind!!! 2) The bathroom has no window nor a functional fan to get rid of the steam after showering. The steam eventually especially in the cold and damp months finds his way into the rooms and condensates on the ceiling and walls and starts growing mould! The painters have been repainting'removing' mould already 2 times in under a year and it is back again!!!!! Small problems like the hotwaterboiler loosing pressure and not getting fixed asap which only turns the heaters off during the night and starts working on fullspeed due a faulty thermostat in the morning would help the mouldgrowth. But still the 'lovely' agent is trying to tell me that us Tennants would cause that damp and mould furthermore he started answering in a sarcastic way to our complaint emails. It really seems to me that the agents don't care at all about the house, the Tennants and the landlady. The way how this agency operates makes me truly believe that they just want easy money! 300£ agency fees for changing a name in the Tennants agreement is more evidence than enough!
Best wishes
Ozan Kardas
Best wishes
Ozan Kardas
Comment on agent fees
Horrendously high agent fee!
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Latest Reviews
24th Oct 2023
reviewed by 'Janet Marouane'
26th Mar 2020
reviewed by 'Elaine'
17th Dec 2018
reviewed by 'Ozan'
12th Nov 2018
reviewed by 'Becky'
2nd Jul 2018
reviewed by 'Sonia'
Opening Hours
Address
Winkworth
17 Lower Clapton Road
Hackney,London
Greater London
E5 0NS
020 8986 4216
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 100% | £462,500 | £485,000 |
| Lettings | 67% | 60% | £1,400 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 1 | 1 | 2 | 4 | 0 | 2 | 0 | 0 | 1 |
Areas covered
- E5
- E9
- E8
- N16
- E2
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Oct 24,2023
Oct 24,2023
0
people found
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I have had the pleasure of using Winkworths to let my property over the last 8years.They are extremely professional, and with Allia now running the team, its gone from strength to strength.
Thank you all for all your hard work.....
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Mar 26,2020
Mar 26,2020
1
people found
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this helpful
Long story short: Beware and do your own background checks before doing any business with them and, even if you pay a booking fee, don't take it for granted that you have a tenancy before you are physically inside a property. Winkworth Hackney took on ...
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Dec 17,2018
Dec 17,2018
3
people found
this helpful
this helpful
I am since almost 1 year renting a room in London E27AG and have never experienced so unorganized and rude agents!!! There is 2 known longterm problems in the house and winkworth is absolutely doing the minimum to solve those. 1) The toilet flush is very weak ...
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Comment on agent fees
Horrendously high agent fee!
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Nov 12,2018
Nov 12,2018
4
people found
this helpful
this helpful
Booked a market appraisal in for my property. did not show up. I rang the branch to see where he was. They never rang me back. Incredibly bad service. I wasted my Saturday morning for nothing. Would not trust them selling my property....
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Jan 25, 2024
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(5)
Saylan Lucas is by far the best agent I've dealt with. Professional and Charismatic he helped me through what would have been a very difficult process in my Sale. I would whole heatedly recommend him. ...
Jul 02,2018
Jul 02,2018
1
people found
this helpful
this helpful
After contacting the Branch manager Saylan, about a problem I had about my daughter no longer wanting to move into her rental flat.
Saylan was very professional and understanding and he made it this priority to find another tenant to take over her tenancy agreement.
...
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Comment on agent fees
Good
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Oct 23, 2023
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(1)
A very impressive team . Winkworth have consistently delivered in the lettings department. Always finding me tennants and keeping me in the loop. Allia in particular stands out for me every time.
Thanks guys. ...
Dec 12,2017
Dec 12,2017
0
people found
this helpful
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Thomas is knowledgable, trustworthy, reliable and professional. A rare find in this industry. There was a prolonged delay during my purchase (almost five months) and Tom went out of his way to co-ordinate all parties to the chain to bring a fair outcome for all ...
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n/a
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Dec 01,2017
Dec 01,2017
0
people found
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Thomas worked hard to ensure I found tenants for my property asap, and kept me updated throughout of his progress, and gave good advice along the way. I would recommend him personally, and would return to him for future property rental requirements....
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Comment on agent fees
The fees were affordable
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Sep 07,2017
Sep 07,2017
0
people found
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I was very happy with the service I received from Winkworth during a recent sale. They found a buyer at the asking price following a well-targeted campaign. As an overseas owner I was pleased with the support offered and arrangement of key services provided in ...
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Sep 06,2017
Sep 06,2017
0
people found
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Darren was always professional and courteous at all times...which helped as selling a home can be very stressful.
Winkworth should commend him, it was a pleasure doing business....
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Comment on agent fees
Fees were very reasonable.
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Sep 02,2017
Sep 02,2017
0
people found
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I could not be happier with the service I recieved from the staff at Winkworth when I sold my property earlier this year.
The positive response to our flat and the valuation I recieved from Saylan definitely persuaded me to go with Winkworth. I was ...
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Comment on agent fees
Good value for the service provided.
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Apr 20,2016
Apr 20,2016
10
people found
this helpful
this helpful
Have let through winkworths for 3+ years now. They have been abysmal. They fail to deal with comms from me or my tenants. They ignore repair requests. The work they do eventually procure is bad quality. They are rude to workmen, many of whom I've dealt ...
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What agent could do to change your mind?
0% would be expensive for the service I've received.Attached Filesnbsp;
Comment on agent fees
0% would be expensive for the service I've received.
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Nov 05,2013
Nov 05,2013
0
people found
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SO glad that we chose this estate agents. Having met 3 estate agents, they valued it at 'near 300', '315 at best' (a notorious London agents who are truly dreadful but everyone carries on using them even though they charge a fortune too!) and winkworth at 350. ...
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Oct 23,2013
Oct 23,2013
0
people found
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Claudine Morgan has literally restored our faith in estate agents. A mean feat after we'd been let down by a few local estate agents.
She's open, honest, human and incredibly hard working. She was a breath of fresh air after our experience with less reputable ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please direct any complaints to the Branch Manager who will be happy to help.
Last updated at 12:43 PM 04/09/2017 by Saylan
