“Disappointing service, disrespect for tennants and distrust for subcontractors...”
1 Star Review
Dec 13,2018
By:
'Tennant'
Dec 13,2018
Branch: London, Second Floor, 14-18 Old Street
Services: Lettings (as a Tenant)
Rent PCM: £1850
Would you recommend?: No
Postcode: N7
Branch: London, Second Floor, 14-18 Old Street
Lettings (as a Tenant)
Rent PCM: £1850
Postcode: N7
0
people found
this helpful
We have rented an appartement from Complete and we are heavily disappointed with their service. During the mandatory inspection that was exacted by a subcontractor when the key was handed over to us, about 15 points of attention where highlighted. 3 days later we added another 15, All where relatively minor changes like broken toilet seat, leaking tabs and broken lights etc. It is now 4 months later. We have send over 20 e-mails, had 2 inspections of contractors and on from an apartment manager but not a single problem has been fixed yet. They seem to not care about tenants and try to discourage the reporting of issues by delaying and delaying the repair. On top of that we have our 3rd property manager in 4 months. Boths have left within 2 Monts so the problem may also be cause by mismanagement.
Comment on agent fees
To high for what you get for it but I think reasonable for the market.
0
people found
this helpful
Was this helpful?
Yes