100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Dec 12,2018
Dec 12,2018
4
people found
this helpful
this helpful
I don't know where to start! We are renting a flat through them (which was a disorganised and unprofessional ordeal in itself) only to find the flat has a long list of problems, which they didn't tell us about until we were locked into a 12-month contract and had handed over thousands of pounds.
For example, they had the cheek to tell us they didn't know the kitchen sink is constantly blocked and backs up and overflows whenever the washing machine is used... when the plumber says he has been on at them about it FOR YEARS! Literally the best part of a decade.
Communication has been appalling. Another example (many to choose from): after some repairs were left unfinished, it took two weeks of *us* emailing and calling to finally get a response from them. They blamed the handyman, saying he was meant to call us but didn't have our number... when we had already had an exchange with him over Whatsapp, he was just ignoring our messages. Besides, if this excuse were true, they are responsible for passing on our contact details.
This just a tiny snapshot of the way they conduct business. If you are considering renting through them, I seriously warn you against it. I can only imagine how dreadful they would be to buy property through!
For example, they had the cheek to tell us they didn't know the kitchen sink is constantly blocked and backs up and overflows whenever the washing machine is used... when the plumber says he has been on at them about it FOR YEARS! Literally the best part of a decade.
Communication has been appalling. Another example (many to choose from): after some repairs were left unfinished, it took two weeks of *us* emailing and calling to finally get a response from them. They blamed the handyman, saying he was meant to call us but didn't have our number... when we had already had an exchange with him over Whatsapp, he was just ignoring our messages. Besides, if this excuse were true, they are responsible for passing on our contact details.
This just a tiny snapshot of the way they conduct business. If you are considering renting through them, I seriously warn you against it. I can only imagine how dreadful they would be to buy property through!
Comment on agent fees
No fee would be low enough to warrant this level of service.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
27th Mar 2019
reviewed by 'embarco'
12th Dec 2018
reviewed by 'Caroline'
17th Apr 2013
reviewed by 'paul'
17th Jul 2012
reviewed by 'Caoimhin'
Opening Hours
Address
Winkworth
306 Kentish Town Road
Kentish Town,London
Greater London
NW5 2TH
020 7485 9210
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £405,000 | £405,000 |
| Lettings | 0% | 0% | £1,300 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 1 | 1 | 0 | 1 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Oct 13,2019
Oct 13,2019
0
people found
this helpful
this helpful
Andrew was professional, responsive and helpful throughout what was a long and arduous sale process - and went above and beyond to secure us an extra £5,000 over and above an offer we had received!...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 27,2019
Mar 27,2019
0
people found
this helpful
this helpful
We recently purchased a property through Andrew at Winkworth. The entire process from viewing to completion took just over 6 weeks and this was in a large part thanks to Andrew's efficient attitude and affability. He was willing to open the flat up to us regularly ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 12,2018
Dec 12,2018
4
people found
this helpful
this helpful
I don't know where to start! We are renting a flat through them (which was a disorganised and unprofessional ordeal in itself) only to find the flat has a long list of problems, which they didn't tell us about until we were locked into a 12...
read full review
read full review
Comment on agent fees
No fee would be low enough to warrant this level of service.
Was this helpful?
Yes
Yes
Apr 17,2013
Apr 17,2013
1
people found
this helpful
this helpful
I am a first time landlord and Winkworth was my third agency to contact to let my flat. At this point I was disappointed with the other agents because they haven't let my flat for 2 weeks.
I dropped my keys to Winkworth on a Saturday ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 17,2012
Jul 17,2012
18
people found
this helpful
this helpful
We were very disappointed with Winkworth Kentish Town. We were sold a 12 week contract for the sale of our flat, and were tied in to 16 weeks without our knowledge. A property lawyer friend suggested we make a complaint to the ombudsman but we were so ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
