Cardiff, CF11
2.2/5, 10 reviews
30% recommended
33% sales valuation accuracy
40% sales fee satisfaction

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“Extremely Poor...”

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Dec 10,2018
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Sophie
By: 'u02dlj5'
Dec 10,2018
0 people found
this helpful
Absolutely terrible agents. They will lie to you about costs, do viewings without your consent and then mess you around with your deposit. One of the worst agents I have ever dealt with, especially Sophie *- completely incompetent.

There are better agents in Cardiff.
Comment on agent fees
Very expensive. They should probably use the money to train their staff on how be professional.
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Latest Reviews

View all Reviews 10
8th Apr 2020
reviewed by 'Ann'
“Allen & Harris Pontcanna branch, Cardiff - used as a managing agent for owners overseas. Do not use this company if ......”
2nd Jul 2019
reviewed by 'Dr.'
“Allen and Harris are the worst Estate Agents I've encountered in over 40 years !We wish to rent a flat or ......”
10th Dec 2018
reviewed by 'u02dlj5'
“Absolutely terrible agents. They will lie to you about costs, do viewings without your consent and then mess you around ......”
26th Jul 2017
reviewed by 'Max'
“Eve has been polite, attentive and professional in all our interactions. She has offered advice where appropriate and has a ......”
25th Jul 2017
reviewed by 'Preeti'
“Lucy has been very supportive and helpful throughout my tenancy.She has responded to all my queries with my patience ......”
24th Apr 2017
reviewed by 'JohnD'
“For maintenance issues i have dealt with the Central Cardiff office. As with most large centralised companies there are issues ......”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Allen & Harris
209 Cathedral Road Pontcanna
Cardiff
Cardiff County
CF11 9PN
02920 225700

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 33% 40% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 2 5 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Allen & Harris Pontcanna branch, Cardiff - us......”

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Apr 08,2020
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By: 'Ann'
Apr 08,2020
1 people found
this helpful
Allen & Harris Pontcanna branch, Cardiff - used as a managing agent for owners overseas. Do not use this company if you want to ensure a hassle free service. They did not always advertise the property promptly in between rentals (they had to be reminded to ...
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“Allen and Harris are the worst Estate Agents ......”

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Jul 02,2019
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By: 'Dr.'
Jul 02,2019
1 people found
this helpful
Allen and Harris are the worst Estate Agents I've encountered in over 40 years ! We wish to rent a flat or small house in Cardiff and contacted Allen and Harris. We booked a viewing of a suitable flat on the morning of Saturday, 29th June, 2019. We ...
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“Extremely Poor...”

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Dec 10,2018
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Sophie
By: 'u02dlj5'
Dec 10,2018
0 people found
this helpful
Absolutely terrible agents. They will lie to you about costs, do viewings without your consent and then mess you around with your deposit. One of the worst agents I have ever dealt with, especially Sophie *- completely incompetent. There are better agents in Cardiff....
read full review
Comment on agent fees
Very expensive. They should probably use the money to train their staff on how be professional.
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“Eve has been polite, attentive and professional in all our ......”

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Jul 26,2017
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Lucy
By: 'Max'
Jul 26,2017
0 people found
this helpful
Eve has been polite, attentive and professional in all our interactions. She has offered advice where appropriate and has a displayed knowledgeable competence in undertaking various cyclical tasks. Eve is an excellent representative of the organisation....
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Comment on agent fees
Fees as agreed
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“Lucy has been very supportive and helpful throughout my tenancy.......”

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Jul 25,2017
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Lucy
By: 'Preeti'
Jul 25,2017
0 people found
this helpful
Lucy has been very supportive and helpful throughout my tenancy. She has responded to all my queries with my patience and tried to help me in all possible way...
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“For maintenance issues i have dealt with the Central Cardiff ......”

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Apr 24,2017
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By: 'JohnD'
Apr 24,2017
1 people found
this helpful
For maintenance issues i have dealt with the Central Cardiff office. As with most large centralised companies there are issues which i assume is probably down to the sheer volumes of requests received. However i have to say whenever i have a critical issue that ...
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Comment on agent fees
NA
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“Avoid this branch if at all possible, we have been ......”

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Sep 13,2016
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Lucy
By: 'Chris'
Sep 13,2016
5 people found
this helpful
Avoid this branch if at all possible, we have been trying to get them to get some new carpets and kitchen flooring approved by the landlord and they NEVER get back to you, citing they never recieved emails or messages. Even more laughably, the have ...
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“Allen and Harris Pontcanna (parent company Sequence) have been the ......”

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Jul 25,2016
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By: 'C'
Jul 25,2016
2 people found
this helpful
Allen and Harris Pontcanna (parent company Sequence) have been the worst lettings agent I have ever had to deal with. Firstly, we signed up for 12 months and at the end of the 12 months we decided to stay on for a little bit while we looked ...
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What agent could do to change your mind?
Expensive fees. And a really expensive contract renewal fee of ‚£140!
Attached Filesnbsp;
Comment on agent fees
Expensive fees. And a really expensive contract renewal fee of ‚£140!
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“I recently moved to Cardiff and as such wanted to ......”

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Jan 06,2014
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By: 'Not'
Jan 06,2014
4 people found
this helpful
I recently moved to Cardiff and as such wanted to rent before I chose a place to buy in. I went to Allen and Harris and this was probably the worst mistake I have made. Issues include them lying about the garage being empty, when ...
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“as with other reviewers i found the service from alan ......”

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Dec 20,2013
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By: 'PINTO'
Dec 20,2013
5 people found
this helpful
as with other reviewers i found the service from alan and harris sadly lacking. they are disorganised,sometimes rude and very unproffesional. they appear to be very reluctant to leave there office ,which is, i would have thought a key part of the job description. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Allen & Harris, Cardiff CF11 9PN



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