“I've been with Martin&Co about 6 months now. ......”
5 Star Review
Mar 29,2023
By:
'Eva'
Mar 29,2023
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CW1
Lettings (as a Tenant)
Postcode: CW1
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I've been with Martin&Co about 6 months now. Since that time I had few issues in property that have been solved very fast. The communication is great and fast. I am very happy with the estate agent! Thanks Maria for the fast resolution of my ...
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5 Star Review
Dec 06,2018
By:
'Liz'
Dec 06,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CW5
Lettings (as a Landlord)
Postcode: CW5
0
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We are new LandLords, and needed much advice. From our initial phone call to a lovely pleasant young lady Jessica, who very quickly did the legwork, very efficiently and enthusiastically . She then passed it all over to Toby in Nantwich. Within one week we had ...
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4 Star Review
May 18,2018
By:
'Emma'
May 18,2018
Services: Lettings (as a Tenant)
Rent PCM: £575
Would you recommend?: No
Postcode: CW1
Lettings (as a Tenant)
Rent PCM: £575
Postcode: CW1
0
people found
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Just a little review to say how helpful Jessica and Gina was helping us with our problems and house situation in April this year.
Also we had a few problems which have been rectified as soon as they could. Also Brenda in property management very ...
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Comment on agent fees
The fees are pricey but they are everywhere else too. They made sure that we would be successful before asking us to make a payment after we were stung at another letting agency
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5 Star Review
Apr 25,2018
By:
'hayley'
Apr 25,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CW1
Lettings (as a Tenant)
Postcode: CW1
0
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great assest to your company service with a smile thanks for all your help dan wish you all the best !!...
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“Worst experience I have ever had dealing with this company. ......”
1 Star Review
Nov 29,2017
By:
'Angrytenant'
Nov 29,2017
Services: Lettings (as a Tenant)
Rent PCM: £540
Would you recommend?: No
Postcode: CW5
Lettings (as a Tenant)
Rent PCM: £540
Postcode: CW5
3
people found
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Worst experience I have ever had dealing with this company. The staff have no customer service skills and regularly lie or just ignore you. When you do speak to them they are just rude with no empathy. Unwilling to take any responsibility for anything.
Avoid ...
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Comment on agent fees
In line with everyone else
3
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“A huge thank you to Dan for all of his ......”
5 Star Review
Nov 09,2017
By:
'A'
Nov 09,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CW1
Lettings (as a Landlord)
Postcode: CW1
0
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A huge thank you to Dan for all of his help. We had a very difficult situation where are tenants were sub letting and not responding to any correspondence that was sent. Thanks to Dan the tenants have now vacated the property. Dan gathered all ...
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Comment on agent fees
Worth every penny
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“Excellent, efficient and helpful service. Quick to deal with any ......”
5 Star Review
Aug 16,2017
By:
'Ruth'
Aug 16,2017
Services: Lettings (as a Landlord)
Rent PCM: £625
Would you recommend?: Yes
Postcode: CW3
Lettings (as a Landlord)
Rent PCM: £625
Postcode: CW3
0
people found
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Excellent, efficient and helpful service. Quick to deal with any issues in a way that suits both landlords and tenants. As a landlord I would recommend Martin & Co as a letting agency....
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Comment on agent fees
Fees are in my opinion fair
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“THE WORST customer service I have ever received!During our ......”
1 Star Review
Oct 31,2014
By:
'AngryTenant1'
Oct 31,2014
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: CW5
Lettings (as a Tenant)
Rent PCM: £750
Postcode: CW5
5
people found
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THE WORST customer service I have ever received!
During our time renting with Martin and Co we dealt with Saul, who from the word go was utterly terrible at his job and treating customers.
To start, he rushed us into paying a deposit on the ...
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What agent could do to change your mind?
- Stop lying
- Take phone calls
- Return missed calls and messages
- Don't patronise people
- Don't be two faced and try be best mates when something is in your favour
- Go out of your way to help tenants and provide good customer service
Attached Filesnbsp;
Comment on agent fees
The rent fee was Ok for the property but the agency fees were too high
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“excellent service, found a tenant exceptionally quickly who has been ......”
5 Star Review
Oct 18,2013
By:
'KSmith'
Oct 18,2013
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CW5
Lettings (as a Landlord)
Postcode: CW5
1
people found
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excellent service, found a tenant exceptionally quickly who has been as good as gold through out. Far better than my experience with other agents in the town...
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1
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“We gave Martin and co 8 weeks notice of our intention ......”
1 Star Review
Aug 02,2013
By:
'Matthew'
Aug 02,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CW5
Lettings (as a Tenant)
Postcode: CW5
5
people found
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We gave Martin and co 8 weeks notice of our intention not to renew. Our landlady then informed them of the instruction to re-advertise. However, we repeatedly asked them by email to keep us informed of the arrangements and likely dates the viewings would start so ...
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What agent could do to change your mind?
More considerate and communicative where appropriate. I.E where the tenants are being as helpful as possible, return the favour.
Apologise when they have made a mistake.
Attached Filesnbsp;
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