Camberley, GU15
4.6/5, 53 reviews
91% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction

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“Excellent service - people who genuinely care!...”

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Dec 06,2018
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Melanie
By: 'Annabel'
Dec 06,2018
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A rare find with estate agents and progressors who genuinely care. From the first moment we met Tim, we knew he would be honest about selling our house and help us through. Once we had accepted an offer Melanie, our progressor, stepped in and she was simply A-MA-ZING all the way through. We had a tricky lead up to exchange (due to chain below - nothing to do with Carson's!) and she was there every step of the way. Tim kept in touch all the way through. Real customer focused service. Thank you Melanie and Tim for an outstanding service.
Comment on agent fees
Very good value for money. Without their expertise it would not have gone smoothly.
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Latest Reviews

View all Reviews 53
16th Jan 2024
reviewed by 'Julia'
“Debbie was so very supportive through a very difficult sale … she kept me hopeful, which is very important to a ......”
22nd Sep 2022
reviewed by 'Andrew'
“Debbie and Rudi were very helpful and gave a lot of advice throughout the process of me purchasing Westminster Mansion...”
3rd Mar 2022
reviewed by 'Market'
“The letting manager Mr Travis Rashley was a very professional and skillful Manager and he helped my son to get ......”
24th Jun 2021
reviewed by 'Cheryl'
“As a prospective tenant, I approached Carsons and company BEFORE the property was even listed. Right off the bat I ......”
7th Apr 2021
reviewed by 'Gergana Pramatarova'
“This is the worst letting agency avoid at any cost. Our tenancy ended 2 months ago and I am yet to ......”
27th Jan 2021
reviewed by 'Carole'
“2020 9th Sept. Martin from CARSONS came to value our property in Northfield, Lightwater. "Realistic selling price £550k" (as we needed ......”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Carson & Co
33 Park Street
Camberley
Surrey
GU15 3PQ
01276 673300

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £37,500 £782,000
Lettings 100% 50% £695 £1,270
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 2 28 0 18 0 0 3
Areas covered
  • GU15
  • GU16
  • GU18
  • GU19
  • GU20
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Debbie was so very supportive through a very ......”

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Jan 16,2024
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Joshuar
By: 'Julia'
Jan 16,2024
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Debbie was so very supportive through a very difficult sale … she kept me hopeful, which is very important to a buyer who has never sold a property before. Her team were also very friendly and supportive. They did a good job … for which I'm very ...
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“Westminster Mansions....”

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Sep 22,2022
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Debbie
By: 'Andrew'
Sep 22,2022
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Debbie and Rudi were very helpful and gave a lot of advice throughout the process of me purchasing Westminster Mansion...
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“Good letting Agency...”

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Mar 03,2022
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Travis
By: 'Market'
Mar 03,2022
0 people found
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The letting manager Mr Travis Rashley was a very professional and skillful Manager and he helped my son to get all his papers in order to be a landlord and got him his rent on time with statement each month and . I would recommend Carson &...
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“As a prospective tenant, I approached Carsons......”

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Jun 24,2021
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By: 'Cheryl'
Jun 24,2021
0 people found
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As a prospective tenant, I approached Carsons and company BEFORE the property was even listed. Right off the bat I made it clear I wanted to secure the property. Kerry a negotiator seemed keen to get the process underway until I mentioned I was in ...
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“This is the worst letting agency avoid at any......”

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Apr 07,2021
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By: 'Gergana Pramatarova'
Apr 07,2021
0 people found
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This is the worst letting agency avoid at any cost. Our tenancy ended 2 months ago and I am yet to receive a refund to our deposit. There is no dispute of any kind in relation to the amount to be refunded and yet the only ...
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“Brilliant!...”

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Jan 27,2021
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By: 'Carole'
Jan 27,2021
1 people found
this helpful
2020 9th Sept. Martin from CARSONS came to value our property in Northfield, Lightwater. "Realistic selling price £550k" (as we needed to sell quickly as we had our hopes on buying another property). 14th Sept photographs and plan completed 15th Sept, sales negotiators all came so ...
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“The Camberley branch staff of Carson & Co wer......”

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Dec 13,2019
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By: 'Graham'
Dec 13,2019
0 people found
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The Camberley branch staff of Carson & Co were all very friendly professional and attentive. Nothing was too much trouble and provided excellent advice, guidance all along the way and sold my house....
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“Selling through Carsons...”

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Dec 10,2019
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Martin
By: 'Wendy'
Dec 10,2019
0 people found
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Carsons provided a realistic selling price for the property. Other agents over priced the property to try and win the business. Property was sold after four viewings. I was very pleased with the sales progress from Carsons and I would recommend Carsons....
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“Excellent service. Honest and accurate pricin......”

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Oct 20,2019
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Martin
By: 'Tracy'
Oct 20,2019
0 people found
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Excellent service. Honest and accurate pricing where they managed to sell our house in two days! Would strongly recommend. Thank you...
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“would like to Thank Carson's for all there ha......”

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Sep 12,2019
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Melanie
By: 'Steve'
Sep 12,2019
0 people found
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would like to Thank Carson's for all there hard work in accomplishing our move. We have had the easiest of moves but through it all they were there to support and advise I would recommend them to anyone that is considering taking on the Quest ...
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“NOT ALL ESTATE AGENTS ARE CREATED EQUAL!...”

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Jul 17,2019
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Martin
By: 'Sam'
Jul 17,2019
0 people found
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This will be my second purchase through Cason & Company. I can honestly say on both occasions Carson's have outdone themselves with their dedicated team, customer service and professionalism. A special mention to Martin, Mel, Stephanie and Sara. NOT ALL ESTATE AGENTS ARE CREATED EQUAL! and ...
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“Highly Professional...”

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May 21,2019
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Melanie
By: 'Janet'
May 21,2019
0 people found
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Would highly recommend Melanie to anyone looking to buy or sell a property. We have recently had to sell my Mother's house and she helped us make the whole process almost stress free. We were kept updated on progress on a regular basis, and all ...
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“Exceptional...”

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May 20,2019
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Melanie
By: 'Tracey'
May 20,2019
0 people found
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I can't thank Melanie Williams enough for the incredible service she provided in processing the sale of my late grandmothers house. It has been a difficult time and without the prompt and compassionate service Melanie provided it would of made the process a lot more ...
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“Excellent service - people who genuinely care!...”

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Dec 06,2018
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Melanie
By: 'Annabel'
Dec 06,2018
0 people found
this helpful
A rare find with estate agents and progressors who genuinely care. From the first moment we met Tim, we knew he would be honest about selling our house and help us through. Once we had accepted an offer Melanie, our progressor, stepped in and she ...
read full review
Comment on agent fees
Very good value for money. Without their expertise it would not have gone smoothly.
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“Professional, helpful and hardworking...”

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Oct 06,2018
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Tim
By: 'JH'
Oct 06,2018
0 people found
this helpful
I chose Carsons because from the first meeting they were well prepared and had a list of prospective buyers that they could get in to view quickly. Carsons did all the viewings and always kept me up to date with the progress of each one. ...
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Comment on agent fees
The agents fees were extremely fair considering the amount of work undertaken on our behalf.
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“Highly recommend Carson's...”

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Jul 20,2018
Minithumbup
By: 'Lynne'
Jul 20,2018
0 people found
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After using three separate estate agents , I found Carson's service excellent. Honest , realistic and very professional . No heavy pressured sales tactics. Nish was very also professional. I regret not using Carson conveyancing service . Melanie our sales progressor was also fantastic . Highly recommend! 5 stars...
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Comment on agent fees
Competitive rate .
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“Excellent service...”

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May 18,2018
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Nishad
By: 'J'
May 18,2018
0 people found
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Recently I bought a house through Carson & co at Camberley. It was so smooth and stress free. I was kept updated at each stage. I wouldn't have been able to find this house without them. Thank you so much for the team members who supported ...
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Comment on agent fees
I didn’t have to pay any fee as I was buying a house
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“As a single woman, I was daunted and a little ......”

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Feb 02,2018
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Nishad
By: 'JMH'
Feb 02,2018
0 people found
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As a single woman, I was daunted and a little overwhelmed by the thought of moving. However I was very impressed with the team at Carsons - they were friendly, organised, gave me useful feedback from potential buyers, and were positive throughout the whole experience. ...
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Comment on agent fees
Fair
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“If I could leave less than 1 star I would. I ......”

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Oct 23,2015
Minithumbdown
By: 'L'
Oct 23,2015
2 people found
this helpful
If I could leave less than 1 star I would. I was intending to rent a property through Carsons. 3 days before moving in they call. 12:30 - the negotiator calls and says references all okay can we take the other £3000 for the deposit. Of course. Money gone. ...
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By: Ian
Apr 17, 2018
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Will it thought? That was three years ago and you haven't replied, makes me think you just post these template "these claims are false" to cover your poor service. ...

“I found all the staff, professional, friendly and extremely helpful. ......”

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Oct 07,2015
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Nick
By: 'Jan'
Oct 07,2015
0 people found
this helpful
I found all the staff, professional, friendly and extremely helpful. All the staff were shown around my property, to give them all the knowledge they needed to sell, and describe to any possible buyer. I was particularly impressed by the way everyone knew who I ...
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Comment on agent fees
fair......it could have been far worse!
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“We were very pleased with Carsons and their support in ......”

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Sep 30,2015
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Adelle
By: 'Mike'
Sep 30,2015
0 people found
this helpful
We were very pleased with Carsons and their support in selling our house. The production of a brochure and the posting of details on the portals was done quickly and professionally. More important, however, was the response when things when wrong (nothing to do with ...
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“I'm glad I get this opportunity to say just what ......”

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Sep 10,2015
Minithumbup
By: 'James'
Sep 10,2015
0 people found
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I'm glad I get this opportunity to say just what a brilliant job I thought Tim, Adele and the rest of the team did, to make the sale and purchase go as smoothly as possible. They were always available when I needed them and very ...
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“I recieved a well spoken call back from carston following ......”

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Feb 23,2015
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Rob
By: 'Hannah'
Feb 23,2015
0 people found
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I recieved a well spoken call back from carston following my right move enquiry, a viewing was booked in at the time I wanted, and I recieved a text confirming the viewing. Rob was helpful and friendly and allowed me to the view the property ...
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“I WOULD LIKE TO SEND MY THANKS FOR ALL THE ......”

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Jan 17,2015
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By: 'LESLEY'
Jan 17,2015
0 people found
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I WOULD LIKE TO SEND MY THANKS FOR ALL THE HELP AND SUPPORT THAT WE RECEIVED FROM YOUR OFFICE PURCHASING OUR NEW HOME. THE EXPERIENCE WAS EASY WE HAD'NT MOVED FOR 29 YEARS SO WE WEREN'T SURE WHAT TO EXPECT. ANYWAY THANKS TO YOU GUYS THERE ...
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“Friendly, reliable and helpful team.Kept us up to date ......”

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Jan 12,2015
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Nick
By: 'Sandra'
Jan 12,2015
0 people found
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Friendly, reliable and helpful team. Kept us up to date with how the purchase was progressing. Timely responses to any queries that were made....
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“I selected Carson's to represent my sale as they showed ......”

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Dec 15,2014
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Adelle
By: 'Richard'
Dec 15,2014
0 people found
this helpful
I selected Carson's to represent my sale as they showed a good knowledge of the local market, the price was reasonable and they focused on themselves and how they would market my property. Other estate agents I spoke to criticised the competition, which I thought ...
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“The service was given on a very professional but personal ......”

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Nov 22,2014
Minithumbup
By: 'David'
Nov 22,2014
0 people found
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The service was given on a very professional but personal level with both my wife and i kept upto date at all times.The personnel involved were very friendly without being over familiar and they took us step by step through the whole process giving ...
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“Please read if you are considering Carson & Co. over a ......”

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Nov 22,2014
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Nick
By: 'TimothyPeter'
Nov 22,2014
2 people found
this helpful
Please read if you are considering Carson & Co. over a smaller, local estate agents. A job move abroad forced us to sell our house in Sandhurst. We were told by friends that the best way to sell - (and the quickest) was to use a ...
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“Rob has been helpful since day one. Upon seeing the ......”

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Oct 16,2014
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Rob
By: 'Pedro'
Oct 16,2014
0 people found
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Rob has been helpful since day one. Upon seeing the property that I liked, I called him and he managed to arrange two viewing that very same afternoon, which was on a weekday. He was prompt, well spoken and knowledgable about the area and the ...
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Comment on agent fees
The vendor wasn't happy with my first two offers, so I had to increase it twice until they accepted. There was another buyer interested that also offered on the property. I really wanted it and Rob helped me to secure the property. I'm still getting a good deal, so I'm happy.
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“We generally had a really positive experience with Carsons. There ......”

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Sep 07,2014
Minithumbup
By: 'camberleybuyer'
Sep 07,2014
1 people found
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We generally had a really positive experience with Carsons. There was a little miscommunication at one point along the way, we were told our offer included all white goods however the fridge-freezer was not actually included and when it came to discussions between the solicitors ...
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 17/03/2023, 4:55 PM by Debbie Godfrey
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:55 PM 17/03/2023 by Debbie Godfrey

Awards won by Carson & Co, Camberley GU15 3PQ



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