Dear Galliard Tenant

Thank you for taking the time to leave feedback. We are sorry to hear that you are experiencing problems with the furniture in your apartment and would like to investigate this further for you. Please can you email your property address to [email protected] so that we may be able to determine your landlord’s furniture supplier they have used to furnish the property.

We are shocked to hear about the issues you have experienced at the development and take this matter very seriously. We have contacted our property management department who have confirmed that this is the first they have heard about the issues in the communal areas.

We have also contact the block management KFH company who introduced and run the gym, asking for their comments.

We do hope to hear from you soon with further details of the incidents discussed above. We hope to somewhat resolve these issues and hope that you feel confident in using Galliard in the future.

Yours sincerely

Galliard Residential Customer Relations
0208 418 1028

Dear Galliard Tenant

Thank you for taking the time to leave this feedback. We take all our tenant’s comments seriously and hope that with further information, we can work to resolve the issues contained in your post.

Our tenants deposits are strictly governed by the TDS, a scheme designed to ensure the return of deposit is fair and reasonable. We are therefore concerned that you feel you have been treated otherwise, and that the issues you have raised do not reflect our usual high standards. We would therefore be very grateful if you could email us on [email protected] providing your name and the address of the property you have recently vacated so that we may be able to investigate this further and clearly explain the reasons for any dilapidations from your deposit.

Yours sincerely

Galliard Residential Customer Relations
0208 418 1028