100% sales valuation accuracy
92% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Dec 03,2018
Dec 03,2018
0
people found
this helpful
this helpful
Brilliant service, always so helpful and efficient. Our sale was smooth and quick with no hiccups. Would definitely recommend Red Homes to anyone selling their property. Thanks Penny & Laurence.
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
29th Mar 2019
reviewed by 'Steve'
6th Mar 2019
reviewed by 'Dave'
3rd Dec 2018
reviewed by 'LouiseT'
2nd Nov 2018
reviewed by 'Mike'
22nd Oct 2018
reviewed by 'Matt'
Opening Hours
Address
Red Homes Estate Agents
91 High St
Evesham
Worcestershire
WR11 4DN
01386 570404
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 92% | £212,000 | £295,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 12 | 0 | 2 | 0 | 0 | 0 |
Areas covered
- WR11
- WR10
- WR12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Mar 29,2019
Mar 29,2019
0
people found
this helpful
this helpful
From start to finish Penny and Laurence were on the ball. They know what they're doing and they do it. They made the sale process of my home a easy and dare I say a pleasurable experience. I almost wish I had another to sell. ...
read full review
read full review
Comment on agent fees
Very reasonably priced considering your getting top people for your money.
Was this helpful?
Yes
Yes
“We were recommended to use Red Homes and were not disappointed, first class support from the agency on all aspects of the sale....”
Mar 06,2019
Mar 06,2019
0
people found
this helpful
this helpful
The property for sale needed a lot of work required which Red Homes correctly advertised in all its adverts.
All correspondence were dealt with in a quick and accurate response. Staff always there and accommodating....
read full review
read full review
Comment on agent fees
Best fees in area
Was this helpful?
Yes
Yes
Dec 03,2018
Dec 03,2018
0
people found
this helpful
this helpful
Brilliant service, always so helpful and efficient. Our sale was smooth and quick with no hiccups. Would definitely recommend Red Homes to anyone selling their property. Thanks Penny & Laurence....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Oct 22,2018
Oct 22,2018
0
people found
this helpful
this helpful
Red homes sold my house recently and they achieved the asking price very quickly! I was impressed with the all round service and efficiency, down to the little details like including a stamped addressed envelope for return paperwork. Someone always answers the phone and they ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Oct 22,2018
Oct 22,2018
0
people found
this helpful
this helpful
We were really amazed of the work Penny and Laurence did to sell our house. They both are very helpful and were answering of all our silly questions. Very professional staff and not expensive.
Highly recommend!!!...
read full review
read full review
Comment on agent fees
Very reasonable price for a great service.
Was this helpful?
Yes
Yes
Oct 20,2018
Oct 20,2018
0
people found
this helpful
this helpful
I have recently purchased a property marketed through Red Homes. From start to finish Penny and Laurence were very helpful and went out of their way to assist. When I come to sell my house they will be the first people I call....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2018
Aug 20,2018
0
people found
this helpful
this helpful
We were impressed with Laurence and Penny Hall from our very first contact. They were personable and very helpful in every way. We also were very much influenced by by their obvious integrity as Estate Agents and appreciated their advice and assistance....
read full review
read full review
Comment on agent fees
Very competitive
Was this helpful?
Yes
Yes
Aug 13,2018
Aug 13,2018
0
people found
this helpful
this helpful
Thank you so much Penny and your team for all your help during the sale of our property, which you made go smoothly. You ensured you kept in contact providing us with updates on the process. Your knowledge, experience, professionalism, friendliness and can do attitude ...
read full review
read full review
Comment on agent fees
Very good and competitive fees
Was this helpful?
Yes
Yes
Jul 17,2018
Jul 17,2018
0
people found
this helpful
this helpful
I have nothing but good to say about penny and Lawrence. Service par excellence.
Pleasant and helpful. Obviously caring.
I was kept up to date regarding progress and the chain situation. When required penny chased all parties relentlessly.
I would recommend red homes whole heartedly ...
read full review
read full review
Comment on agent fees
Good value
Was this helpful?
Yes
Yes
Jun 05,2017
Jun 05,2017
0
people found
this helpful
this helpful
Fantastic service. So patient and helpful through the entire process. No matter how stressful things got, Laurence, Penny and Mandy were extremely professional and helpful. I would highly recommend these guys, and will definitely use them when I move again! Thank you....
read full review
read full review
Comment on agent fees
Great
Was this helpful?
Yes
Yes
Feb 24,2019
Feb 24,2019
0
people found
this helpful
this helpful
We initially instructed a larger corporate estate agent to sell our home. After 2-3 months we were introduced to Red Homes whose impact by comparison was noticeable with more regular viewings, ultimately acquiring three keen purchasers from which one bought our home. Both Penny and ...
read full review
read full review
Comment on agent fees
Excellent value for the service provided
Was this helpful?
Yes
Yes
Nov 02,2018
Nov 02,2018
0
people found
this helpful
this helpful
Well my wife & I have moved more than several times and have to say Laurence and Penny made it smooth, clearly the key element when moving is communication and Red Homes would seem specialists at this returning any querie imeadiatly removing the âstress factorâ if ...
read full review
read full review
Comment on agent fees
Bought only
Was this helpful?
Yes
Yes
“Having lived in our house for 60 years the thought of selling to move into a long awaited bungalow seemed a daunting position but Penny and Laurence...”
Sep 05,2018
Sep 05,2018
0
people found
this helpful
this helpful
Penny and Laurence made our sale and purchase with them a very easy and happy transition for all concerned and we can't thank them enough, we would highly recommend using this husband and wife team who go out of their way to keep you informed ...
read full review
read full review
Comment on agent fees
Very fair fees
Was this helpful?
Yes
Yes
Feb 27,2018
Feb 27,2018
0
people found
this helpful
this helpful
Excellent friendly service. Went out of their way to keep us updated at all times. Nothing was too much trouble and happy to call you back outside normal working hours. Such a relief to have such professional help after bad experience with previous agents. Thank ...
read full review
read full review
Comment on agent fees
Very reasonable. Value for money
Was this helpful?
Yes
Yes
Penny
(8)
Laurence
(8)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter of acknowledgement and receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• Following issue of the acknowledgement letter, we will then investigate your complaint. This will be dealt with, in our case, by the Directors who will review your file and speak to those who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review of the case to take place.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 3:50 PM 31/07/2018 by allAgents
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter of acknowledgement and receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• Following issue of the acknowledgement letter, we will then investigate your complaint. This will be dealt with, in our case, by the Directors who will review your file and speak to those who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review of the case to take place.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Best Estate Agent in WR11 
