Hitchin, SG5
4.9/5, 645 reviews
97% recommended
95% sales valuation accuracy
99% sales fee satisfaction

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“Expected Better...”

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Nov 30,2018
Minithumbdown
By: 'Simon'
Nov 30,2018
0 people found
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I'm not a big fan on providing negative feedback and I'd like to point out that everyone we dealt with was personable, polite & friendly. However, I was frustrated with the process. I understand that we may not have been the most profitable clients but that shouldn't impact service. Especially from a brand as strong and reputable as Country Properties.

Central to this is lack of knowledge on the properties we viewed. Basic questions were not answered at the time and weren't answered despite the promise of 'getting back to us'. We got the impression that they didn't really know a lot about the flats/houses we viewed. Far more interested in getting us through the door, paid up and in the house. Treated more like a crop than a prospective tenant. The only questions that could be answered directly is; how much the weekly rent and admin fees were.

We also found it quite frustrating in the number of people we had to deal with. I understand it's a big process but we have dealt ten different people. I still don't know my main point of contact for management. It's not been made clear, I thought it was Rebecca but I sent her an email last week and Teresa replied. Wouldn't normally be an issue, however, we would like to be communicated and made aware. 'Rebecca is your main point of contact but Teresa may be jumping in to help out'.

The above has meant that I have been the one chasing to have questions answered and a lot of the time, they weren't answered directly. It's been arduous.

I would not be recommending Country Properties, although we're very happy with the house we rented and the standard the landlord upholds it to.
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Latest Reviews

View all Reviews 645
16th Mar 2024
reviewed by 'Jake'
“Great service and Jo helped make my move happen very speedily (in 2 weeks). Their tenant management tool Good Lord is ......”
20th Feb 2024
reviewed by 'Tayo'
“Jo and her colleagues have been very friendly and professional throughout the renting process.Thank you Jo!...”
31st Jan 2024
reviewed by 'H Jones'
“Super friendly and helpful with our letting - Jo was great and made sure everything was ok and went through ......”
24th Jan 2024
reviewed by 'Jon.'
“My experience with this agent was amazing. I dealt with Joanne, who was so helpful and really positive. She made ......”
17th Jan 2024
reviewed by 'Mitchelle'
“Happy with the service and great communication from the Joanna, They delivered within a short deadline and assisted throughout the ......”
10th Dec 2023
reviewed by 'Kate Donachie'
“I rented a house through Country Properties & was really pleased with their service - Jo and Becky (and the rest ......”
Opening Hours
  • Monday: 00:00 - 00:00
  • Tuesday: 00:00 - 00:00
  • Wednesday: 00:00 - 00:00
  • Thursday: 00:00 - 00:00
  • Friday: 00:00 - 00:00
  • Saturday: 00:00 - 00:00
  • Sunday: 00:00 - 00:00
Address

Country Properties
6 Brand Street
Hitchin
Hertfordshire
SG5 1HX
01462 452951

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 99% £107,500 £3,400,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
124 0 304 14 135 2 53 0 11 2
Areas covered
  • SG5
  • Hitchin
  • SG4
  • Ickleford
  • Pirton
  • Kimpton
  • Offley
  • Breachwood Green
  • Gosmore
  • Charlton
  • St Ipployts
Services offered
  • Sales
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  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Great service and Jo helped make my move happ......”

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Mar 16,2024
Minithumbup
By: 'Jake'
Mar 16,2024
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Great service and Jo helped make my move happen very speedily (in 2 weeks). Their tenant management tool Good Lord is fantastic. It made everything very easy. Cheers!...
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“Jo and her colleagues have been very friendly......”

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Feb 20,2024
Minithumbup
By: 'Tayo'
Feb 20,2024
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Jo and her colleagues have been very friendly and professional throughout the renting process. Thank you Jo!...
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“Great letting experience...”

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Jan 31,2024
Minithumbup
By: 'H Jones'
Jan 31,2024
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Super friendly and helpful with our letting - Jo was great and made sure everything was ok and went through smoothly....
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“My experience with this agent was amazing. I......”

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Jan 24,2024
Minithumbup
By: 'Jon.'
Jan 24,2024
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My experience with this agent was amazing. I dealt with Joanne, who was so helpful and really positive. She made every effort for with the process and made a real effort with my kids at the viewing aswell. Accommodating, thoughtful and all round positively excellent. ...
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“Happy with the service and great communicatio......”

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Jan 17,2024
Minithumbup
By: 'Mitchelle'
Jan 17,2024
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Happy with the service and great communication from the Joanna, They delivered within a short deadline and assisted throughout the whole process....
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“Professional and friendly...”

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Dec 10,2023
Minithumbup
By: 'Kate Donachie'
Dec 10,2023
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I rented a house through Country Properties & was really pleased with their service - Jo and Becky (and the rest of the team) were quick, responsive and pragmatic. There were a couple of hand-offs between different parts of the team but the overall experience was ...
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“Thanks for making renting easy...”

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Dec 10,2023
Minithumbup
By: 'Ben M'
Dec 10,2023
0 people found
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Finding a place to rent can be daunting but thanks to George & Jo at Country Properties, it was straightforward. They asked my budget and the kind of place I was looking for and they got in touch and guided every step of the way until ...
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“Moving to a new country and finding a suitabl......”

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Dec 06,2023
Minithumbup
By: 'Gloria'
Dec 06,2023
0 people found
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Moving to a new country and finding a suitable home for our family seemed daunting, but Joanna and Rebecca from Country Properties made the process incredibly smooth. Not only did they assist us in finding the perfect property, but they also went out of their ...
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“Great service from a very professional team. ......”

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Nov 22,2023
Minithumbup
By: 'Amanda'
Nov 22,2023
0 people found
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Great service from a very professional team. Joanna and George have been brilliant at keeping me informed and the whole process has been professional, prompt and friendly....
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“I can’t recommend Steven and the management t......”

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Nov 14,2023
Minithumbup
By: 'Adam'
Nov 14,2023
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I can’t recommend Steven and the management team enough. Very helpful and attentive....
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“Country properties - Highly recommended for a smooth rental process....”

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Nov 06,2023
Minithumbup
By: 'Tony Warrington'
Nov 06,2023
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My early experience with CP, securing a rental property and all of the process around tenancy has been first class. Great communication, nothing is too much trouble. Highly recommended....
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“My Husband and I are Extremely satisfying wit......”

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Oct 03,2023
Minithumbup
By: 'Lucy'
Oct 03,2023
0 people found
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My Husband and I are Extremely satisfying with the experience provided by Country Properties. Joanna has gone above and beyond to ensure we have had regular and timely updates. The process has been made as seamless as possible and Joanna has shown her dedication to ...
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“Outstanding Services...”

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Sep 19,2023
Minithumbup
By: 'Jaideep Singh'
Sep 19,2023
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I recently had the pleasure of working with Country Properties Estate & Letting Agents in Hitchin, and I couldn't be happier with the level of service I received throughout the entire process. From start to finish, they exceeded my expectations in every way possible. Thanks to ...
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“A friendly team who went above and beyond...”

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Sep 16,2023
Minithumbup
By: 'S Smith'
Sep 16,2023
0 people found
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The team were super helpful and went above and beyond to help us find a rental. They were quick to respond to any queries we had and were so very nice and friendly throughout the process!...
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“A fantastic service from start to finish, a v......”

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Sep 09,2023
Minithumbup
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Paul
By: 'DANNY WILLIAM RYAN'
Sep 09,2023
0 people found
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A fantastic service from start to finish, a very smooth sales process . Becca in particular was superbly profesional and on the ball . She really made the sale easy ....
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“Quick and streamlined process, no fuss, and e......”

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Sep 05,2023
Minithumbup
By: 'Ryan'
Sep 05,2023
0 people found
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Quick and streamlined process, no fuss, and excellent customer service throughout, 5 stars...
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“Easy move...”

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Aug 31,2023
Minithumbup
By: 'Alex Barnes'
Aug 31,2023
0 people found
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Country properties made my experience moving into my new home as easy and straight forward as possible, even with a deadline, big thanks to Joanna Newman...
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“From start to finish, super professional...”

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Aug 21,2023
Minithumbup
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Rebecca
By: 'Tim Stearn'
Aug 21,2023
0 people found
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From start to finish, super professional and on the ball - a great team to have working in the back gorund to make our purchase go forward to completion as smoothly as was possible...
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“I had an amazing experience with Jo at Countr......”

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Jul 22,2023
Minithumbup
By: 'Rachel'
Jul 22,2023
0 people found
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I had an amazing experience with Jo at Country Properties. She was quick and efficient and always on hand to answer my calls. I had a few bumps along the way and her kindness helped me through it all and I got into my property ...
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“Joanna and George your a credit!...”

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Jul 04,2023
Minithumbup
By: 'AnjKH'
Jul 04,2023
0 people found
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Joanna and George were professional, courteous and absolutely amazing surrounding securing a property for me to let. The only reason this is not a 5 stars was due to a couple of issues with the let when moving in, but these were swiftly resolved....
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“Alex was brilliant.Extremely knowledgeable a......”

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Jun 21,2023
Minithumbup
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Alex
By: 'Carol Wheen'
Jun 21,2023
0 people found
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Alex was brilliant. Extremely knowledgeable and helpful. Would not hesitate to use country properties in the future....
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“Jo was absolutely brilliant right from the fi......”

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Jun 02,2023
Minithumbup
By: 'Jo'
Jun 02,2023
0 people found
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Jo was absolutely brilliant right from the first phone call. I didn’t even need to explain anything to her as she knew exactly what I wanted and needed. I was in a difficult situation and Jo understood and assured me that everything would be ...
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“It is my absolute pleasure to leave a glowing......”

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May 30,2023
Minithumbup
By: 'Kate Peto'
May 30,2023
0 people found
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It is my absolute pleasure to leave a glowing review for George, five stars just don't cover the wonderful service we received from him. We had quite specific requirements for the property we were looking for, we needed a flat suitable for an elderly gentleman (...
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“Everyone has been so helpful and kind...”

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May 25,2023
Minithumbup
By: 'Enzo'
May 25,2023
0 people found
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Everyone has been so helpful and kind. I could not say enough good things about the country properties staff. They made the whole process very enjoyable and exciting !...
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“The whole Country Properties team are beyond ......”

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May 11,2023
Minithumbup
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Rebecca
By: 'carly'
May 11,2023
0 people found
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The whole Country Properties team are beyond helpful. We were both buying a property and sorting another rental. Both processes went smoothly. A special shout out to Jo regarding the rental. In a very competitive market she kept us in mind at every opportunity and ...
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“Rental search and move in...”

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Apr 30,2023
Minithumbup
By: 'Jane'
Apr 30,2023
0 people found
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Great rental property search experience with Country Properties. Joanna went out of her way to book me onto viewings with properties which were previously booked up, and George provided excellent service all the way to the day of moving in went he called to check ...
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“The team at Country properties Hitchin have b......”

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Apr 23,2023
Minithumbup
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Paul
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Alex
By: 'Sophie'
Apr 23,2023
0 people found
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The team at Country properties Hitchin have been friendly and trustworthy from our very first meeting. Paul, Alex, Hannah and Rebecca gave us caring and sincere guidance throughout the process of selling our home. We would like to thank you most sincerely, Sophie and Steve...
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“CPlettings superstars - Tom Cliffe & Alicia Whelan...”

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Apr 14,2023
Minithumbup
By: 'Hannah B'
Apr 14,2023
0 people found
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I‘ve had the pleasure of working with a few lovely agents from Country Properties, Hitchin. Tom Cliffe has been a fantastic help facilitating multiple repairs with my landlord. He has been super helpful researching solutions to issues, and working with my landlord to find ...
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“Country Properties both sold our house and le......”

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Mar 24,2023
Minithumbup
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Rebecca
By: 'Emily'
Mar 24,2023
0 people found
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Country Properties both sold our house and let our house for us in the time we owned it. So I will comment on both. In terms of selling our house- they were brilliant. Seriously 5*. Secured lots of viewings, helped us negotiate and supported through selling ...
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“We had a very good experience with Country pr......”

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Mar 01,2023
Minithumbup
By: 'Jenny'
Mar 01,2023
0 people found
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We had a very good experience with Country properties. They were friendly, efficient and quick to get things done. I would highly recommend them for anyone wishing to sell their house....
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Staff picture Alex
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:46 PM 25/01/2023 by allAgents

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