1 Star Review
Oct 19,2023
By:
'Hannah'
Oct 19,2023
Services: They manage our building
Would you recommend?: No
Postcode: CF11
They manage our building
Postcode: CF11
1
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I have raised an issue with ongoing leak with my Estate Manger and various others at Ringley Group who I pay to manage the estate at Prospect Place as part of our service charge.
This leak has damaged my property on three separate occasions (lights, ...
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“Utterly unresponsive to residents....”
1 Star Review
Jul 21,2023
By:
'Ronan Falsey'
Jul 21,2023
Services: Lettings (as a Landlord)
Rent PCM: £330000
Would you recommend?: No
Postcode: EN3
Lettings (as a Landlord)
Rent PCM: £330000
Postcode: EN3
1
people found
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Utterly unresponsive to residents or tenants needs and appear to chose themselves what and how to manage.
Senior management are uncontactable and aloof.
Transparency is nil.
Customer Service is rude and ineffective.
Generally perceived as poor performing and not good value...
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1 Star Review
May 31,2023
By:
'Daria Petrik'
May 31,2023
Services: They manage our building
Would you recommend?: No
Postcode: RG42
They manage our building
Postcode: RG42
1
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surprise surprise -they are not publishing negative reviews on Google!
One of the wost management companies to work with.....they managed a property i owned, they are rude - money grabbing scammers, who will charge you for things that are not actually executed....
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“Would give them less. Don't get them to manag......”
1 Star Review
Aug 24,2022
By:
'Kerry'
Aug 24,2022
Services: I bought a new property
Would you recommend?: No
Postcode: AL1
I bought a new property
Postcode: AL1
3
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Would give them less. Don't get them to manage any property they are a disgrace and are money grabbing liars. Also the are extremely discriminating to any tenant or home owner who has accessibility needs. Don't use them! If I had know when buying a ...
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“Absolutely horrible company...”
1 Star Review
Feb 17,2022
By:
'Alexa druzh'
Feb 17,2022
Services: Lettings (as a Tenant)
Rent PCM: £900000
Would you recommend?: No
Postcode: NW1
Lettings (as a Tenant)
Rent PCM: £900000
Postcode: NW1
1
people found
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Absolutely horrible company
Absolutely horrible company. Not even worth 1 star. I have a feeling that for every genuine negative review they post a fake positive one by their friends, because how else can the reviews be so drastically different? Unfortunately they have been hired by ...
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“Unacceptable , building is not up to fore saf......”
1 Star Review
Oct 15,2021
By:
'Margot Mare Richards'
Oct 15,2021
Services: Lettings (as a Tenant)
Rent PCM: £356
Would you recommend?: No
Postcode: BD21
Lettings (as a Tenant)
Rent PCM: £356
Postcode: BD21
1
people found
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Unacceptable , building is not up to fore safety standards, fire doors are broken , lifts are broken ,my neighbour is i £17000 rent arrears , and we are suffering ? Have no idea what happens here , and ignores our complaints and issues . And when the local MP wants to ...
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“They should pack it all in....”
1 Star Review
May 15,2021
By:
'Oisin'
May 15,2021
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW1
Lettings (as a Tenant)
Postcode: NW1
3
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The worst liars I have ever encountered. First it was Gavin, and now it's Karl. Plays nice to our face and admits the poor level of service isn't good enough, but then acts the big lad on emails. Mary Ann Bowring suggested I call the ...
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“I don't think this type of thing is legal is ......”
1 Star Review
Feb 10,2021
By:
'JOHN LEWIS'
Feb 10,2021
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: No
Postcode: NW1
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: NW1
2
people found
this helpful
I don't think this type of thing is legal is it? We rented a flat from a friend of ours! There where some serious problems with the car park, rubbish, lighting , cleaning. garden , vandals and various other issues. I'm a pilot for BA and have ...
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“Ringley (apparently) manage the block I have ......”
1 Star Review
Sep 17,2020
By:
'Chandresh'
Sep 17,2020
Services: Property Management
Would you recommend?: No
Postcode: W1T
Property Management
Postcode: W1T
2
people found
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Ringley (apparently) manage the block I have a flat in. There has been water damage due to a leak on the roof/terrace above which caused damp penetration into my flat. I've now spent over 6 months chasing them to resolve it. I've escalated it through ...
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“RUN FOR YOUR LIVES AND SELL UP IF YOU CAN...”
1 Star Review
Jul 20,2020
By:
'Dr'
Jul 20,2020
Services: They manage our building
Would you recommend?: No
Postcode: NW1
They manage our building
Postcode: NW1
4
people found
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Allegedly if they are involved with your property and your not on the "board" who for some reason employs them. SELL UP AND RUN ASAP. They will bleed you dry. Going from great apartments and gardens to basically a run down trashy yard with check ...
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“Catastrophic, terrible company, unhelpful non......”
1 Star Review
Nov 10,2019
By:
'Michael'
Nov 10,2019
Services: Lettings (as a Landlord)
Rent PCM: £2800
Would you recommend?: No
Postcode: W2
Lettings (as a Landlord)
Rent PCM: £2800
Postcode: W2
5
people found
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Catastrophic, terrible company, unhelpful non responsive, simply do away with away liability even if the issues of the condition of the block fall under their remit.
Find a convenient and /or legal way of not addressing anything that should be theirs to deal with as ...
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5
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“The WORST MNG COMPANY IN LONDON.They dared t......”
1 Star Review
Nov 10,2019
By:
'V'
Nov 10,2019
Services: Property Management
Would you recommend?: No
Postcode: W2
Property Management
Postcode: W2
8
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The WORST MNG COMPANY IN LONDON.
They dared to illegally dismiss porter of Arthur Court as a retaliation for his disclosures of the frauds committed by the Board of Directors in such serious matters as lethal bacterial contamination of water system.
Unprofessional, Dishonest LOW-CLASS CROOKS....
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“The best service they provide is to their competitors...”
1 Star Review
Nov 10,2019
By:
'Robert'
Nov 10,2019
Services: They manage our building
Would you recommend?: No
Postcode: W2
They manage our building
Postcode: W2
4
people found
this helpful
The best service they provide is the improvement of their competitors' reputation: any management agents compared with Ringley become immediately excellent....
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“Delay in repairing roof leak...”
1 Star Review
Oct 16,2019
By:
'John'
Oct 16,2019
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: CT2
Lettings (as a Landlord)
Postcode: CT2
4
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I reported a roof leak to Ringley first thing on Monday as water was coming into my tenant's bedroom. It is now Friday and all Ringley can say is we are looking into it and will get back to you. I am a professional landlord ...
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4
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1 Star Review
Feb 02,2019
By:
'MarkQ'
Feb 02,2019
Services: They manage our building
Would you recommend?: No
Postcode: SE17
They manage our building
Postcode: SE17
9
people found
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Ringley manage my block.
The roof has been leaking for a year, and 4 months ago a survey highlighted that there were fire safety issues.
I've been contacting them on a weekly basis about these issues since but they have done nothing.
The insurance policy Ringley ...
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Comment on agent fees
Prices are average, but they don't provide the services they charge for!
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“Disgusting ! Keep well away . Bullies and money makers for nothinb...”
1 Star Review
Nov 28,2018
By:
'Dr'
Nov 28,2018
Services: They manage our building
Would you recommend?: No
Postcode: NW1
They manage our building
Postcode: NW1
10
people found
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The flats are now disgusting . Having gone from winning communal garden if the year in 2004, the current directors or director has turned the place into little more than a gypsy camp . Disgusting . Ringleys charge for items they don't list , and the bills keep coming in , ...
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Comment on agent fees
Purely out to make money . A very high staff turnover with a very bad impression if you speak to an ex employee they all disparage the company. Keep well away . They’ve cost our block a fortune for very little and destroyed a communal garden which had won an award .
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1 Star Review
May 30,2018
By:
'Maeliss'
May 30,2018
Services: Lettings (as a Tenant)
Rent PCM: £1780
Would you recommend?: No
Postcode: SE16
Lettings (as a Tenant)
Rent PCM: £1780
Postcode: SE16
6
people found
this helpful
This is by far the most incompetent group of people I have ever met. We have had to email/ call dozens of times before repairs are done. Some of the repairs we asked for in September are still outstanding. When our managing agent left, he ...
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Comment on agent fees
Terrible considering they never carry out any repairs
6
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“Poor customer serviceRepairs not done in a timely mannerEstate is ......”
1 Star Review
Feb 12,2018
By:
'Flamsteed'
Feb 12,2018
Services: They manage our estate
Would you recommend?: No
Postcode: CB1
They manage our estate
Postcode: CB1
8
people found
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Poor customer service
Repairs not done in a timely manner
Estate is overcharged for services (e.g. repairs, cleaning)
Breakdowns are conveniently blamed on vandals
Refuses to call AGM
Refuses to install security cameras
Refuses to consult with owners about site issues
Lack of knowledge ...
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Comment on agent fees
Fees are too high. They are a rip-off.
8
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“Do not use this firm to manage your building they ......”
1 Star Review
Jan 09,2018
By:
'STAY'
Jan 09,2018
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SL1
Lettings (as a Landlord)
Postcode: SL1
7
people found
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Do not use this firm to manage your building they are a rip off - they charge more than anyone I know in London & the surrounding areas.
They charge roughly £2800 in service charge for a flat in Slough when i pay only £1600 service charge for ...
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Comment on agent fees
Absolutely extortionate - stay away - they are thieves.
7
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“One of worst agents ever - non responsive, unreliable, super ......”
1 Star Review
Dec 15,2017
By:
'Frustrated'
Dec 15,2017
Services: Property Management
Would you recommend?: No
Postcode: SW1
Property Management
Postcode: SW1
4
people found
this helpful
One of worst agents ever - non responsive, unreliable, super difficult to get hold of. Would never recommend them to anyone....
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“This is the worst company I have ever come across ......”
1 Star Review
Sep 29,2017
By:
'Hugo'
Sep 29,2017
Services: They manage our building
Would you recommend?: No
Postcode: W1D
They manage our building
Postcode: W1D
5
people found
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This is the worst company I have ever come across in my life. Completely incompetent, they simply have absolutely no clue whatsoever how to run a block of flats. If they try to do anything it will immediately dissolve into a complete and utter mess, ...
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5
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“This company is just a joke ( Drayton Garden Village) totally ......”
1 Star Review
Jul 24,2017
By:
'Inga'
Jul 24,2017
Services: They manage our building
Would you recommend?: No
Postcode: UB7
They manage our building
Postcode: UB7
4
people found
this helpful
This company is just a joke ( Drayton Garden Village) totally incompetent, unable to deliver any customer service. Nothing is deliver like CCTV (which we are already charge in service charge), they keep overpaying them self all buget in just 4 month, previous gardeners never on site- ...
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Comment on agent fees
550£ a year is lot of monies on the top of council tax £170 a month
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“Ringleys are just awful. Maryanne Bowring tells a good story ......”
1 Star Review
Apr 30,2017
By:
'Justin'
Apr 30,2017
Services: They manage our building
Would you recommend?: No
Postcode: NW3
They manage our building
Postcode: NW3
9
people found
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Ringleys are just awful. Maryanne Bowring tells a good story when selling. But the service is the worst I have encountered in 25 years in the business. Cost us 25K in overpaid gas bills in 2 years. Garden and communal areas kept rubbish. Incompetent and unable to ...
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Comment on agent fees
Any fees paid to Ringleys are wasted.
The only thing they did well is pay themselves. Though they did occasionally pay themselves twice...so check your accounts line by line very carefully
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“I have to say that the service is APPALLING and ......”
1 Star Review
Jan 19,2017
By:
'VAPM'
Jan 19,2017
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: E1
Lettings (as a Landlord)
Postcode: E1
4
people found
this helpful
I have to say that the service is APPALLING and UNRELIABLE.
On countless occasions, I have complained of people breaking into the property (Flat 13), taking drugs, smashing the place up and * you guys are ignoring our requests to install basic CCTV / additional security. I have ...
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“Absolutely terrible, made the new tenant pay me the deposit ......”
1 Star Review
Jul 20,2016
By:
'Nimi'
Jul 20,2016
Services: Lettings (as a Tenant)
Rent PCM: £1090
Would you recommend?: No
Postcode: E26
Lettings (as a Tenant)
Rent PCM: £1090
Postcode: E26
3
people found
this helpful
Absolutely terrible, made the new tenant pay me the deposit which I haven't got back.
Never answers the phone, doesn't get back to emails, broken bed they said they'd fix and that they ordered a new bed. Never came, lived in a broken bed for 3 ...
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What agent could do to change your mind?
Terrible, over priced.
Attached Filesnbsp;
Comment on agent fees
Terrible, over priced.
3
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“We moved to Ringley Property around 5 years ago, after believing ......”
1 Star Review
Mar 14,2016
By:
'Deeply'
Mar 14,2016
Services: Property Management
Would you recommend?: No
Postcode: SE13
Property Management
Postcode: SE13
5
people found
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We moved to Ringley Property around 5 years ago, after believing that nobody could be worse than Countrywide. How wrong we were! Do not go near them with a barge-pole. Some examples:
1. Exorbitant fees for no service. This includes their inability to respond to emails or ...
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What agent could do to change your mind?
High for no service actually provided. The cost pht off prospective buyers for my flat.
Attached Filesnbsp;
Comment on agent fees
High for no service actually provided. The cost pht off prospective buyers for my flat.
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“Ringley are THE WORST company I have ever dealt with ......”
1 Star Review
Nov 26,2015
By:
'Dissatisfied'
Nov 26,2015
Services: Property Management
Would you recommend?: No
Postcode: SE13
Property Management
Postcode: SE13
3
people found
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Ringley are THE WORST company I have ever dealt with in terms of customer service. they took over a year to get us set up as a client in the first place. We still have an outstanding internal roof leak from 3 years ago. It took ...
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What agent could do to change your mind?
They couldn't do anything - I would never use them again!
Attached Filesnbsp;
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“Ringley were truly awful. I would not recommend them in ......”
1 Star Review
Oct 07,2013
By:
'Blen'
Oct 07,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW1
Lettings (as a Tenant)
Postcode: NW1
4
people found
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Ringley were truly awful. I would not recommend them in a million years.
1. Works due to be done before move in were not completed until months later.
2. Fortunately I am a student, meaning I was able to waste half of my day emailing/ calling ringley ...
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“Appalling management service from start to finish.Problems encountered, in ......”
1 Star Review
Aug 27,2012
By:
'Dodi'
Aug 27,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
13
people found
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Appalling management service from start to finish.
Problems encountered, in chronological order:
1) No keys on moving date, no inventory, flat in a disgusting state. Had to wait two additional days to move in, and pay for this!
2) No flushing toilet or running water in bathroom ...
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“Rubbish service. Huge turnover of staff meant that things were ......”
2 Star Review
Nov 06,2011
By:
'Mr'
Nov 06,2011
Services: They manage our building
Would you recommend?: No
Postcode:
They manage our building
Postcode:
9
people found
this helpful
Rubbish service. Huge turnover of staff meant that things were never done and any good people who did grasp things soon left. Major works very badly managed and day to day maintenance appalling. They failed to file our freehold company accounts in good time and ...
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