“Disappointing experience...”
2 Star Review
Nov 23,2018
By:
'Bodsmum'
Nov 23,2018
Branch: Cheadle Hulme, 29 Station Road
Services: Sales (Prospective customer)
Sold price: £395000
Would you recommend?: No
Postcode: SK8
Branch: Cheadle Hulme, 29 Station Road
Sales (Prospective customer)
Sold price: £395000
Postcode: SK8
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Chose Main and Main following excellent service from former branch manager when we first had house valued and considered selling. Unfortunately by the time we made the decision to move she had left. Communication was very poor and computer notes never reflected the discussions held.
Viewers failed to materialise, emails and phone messages went unanswered.
Limited opening hours compared to competitors and the final insult was receiving a contract for an unconnected third party addressed to me at my home address which contained financial information and their correct address. A massive data breach which was reported to Main and Main but they failed to acknowledge or advise what to do with the information incorrectly disclosed.
Three days after the contract ended they were still marketing the property and had to be reminded to remove it from the market.
In hindsight extremely grateful they did not sell the property as can only imagine how badly they would have handled the process.
Comment on agent fees
Middle of the road
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