43% sales valuation accuracy
50% sales fee satisfaction
67% lettings valuation accuracy
33% lettings fee satisfaction
Nov 14,2018
Nov 14,2018
10
people found
this helpful
this helpful
This is my experience.
Initially I listed my house with GF properties. After a few months of only a handful of viewings I was contacted by Farrell Heyworth, in particular John Holloway- branch manager at Morecambe.. He insisted they had clients waiting to buy such a property as mine and said they with permission from GF, they could also sell my house.
I gained permission from GF and shortly after a board went up. Within a few days I had a viewing so was over the moon.
HOWEVER- The person they showed the property to was actually a person who had viewed the property via GF and so was one of their clients. They did not inform GF of this and instead took an offer from the buyer. This lead to a very difficult situation, during which it was discovered that Farrell Hayworth had not spoken to GF about the joint selling arrangement or informed the buyer they must go through GF. A very stressful few days passed while the 2 agents worked out a deal. I have to give credit to GF here as they cut a deal despite them not really needing to.
Unfortunately the buyer pulled out shortly afterwards. All we know for certain ( or at least this info is what John Holloway from Farrell Heyworth gave to me ) is that they sent a letter to Farrell Heyworth from their solicitor saying they were pulling out and that Farrell Heyworth should never contact than again.
It is my view that the sale fell through due to Farrell Heyworth selling a house to someone they should not have as the buyer was not their client. I believe that the dispute that arose due to this action pushed the buyer away and that they were harassed by Farrell Heyworth.
This whole episode has probably cost me the sale of my house, and also the purchase of the new house. In my view they are not a professional outfit.
Also- If you use their solicitors they ask for a £25 deposit and they claim no sale then no fee and your money is returned. To date this money has not been returned. I have spoken to their solicitors who wrote back stating they then do not ask for a deposit!! I have kept the letter on file. As a result it seems its just a way of Farrell Heywoth making an extra £25 out of you and this money actually in reality goes to them.
Initially I listed my house with GF properties. After a few months of only a handful of viewings I was contacted by Farrell Heyworth, in particular John Holloway- branch manager at Morecambe.. He insisted they had clients waiting to buy such a property as mine and said they with permission from GF, they could also sell my house.
I gained permission from GF and shortly after a board went up. Within a few days I had a viewing so was over the moon.
HOWEVER- The person they showed the property to was actually a person who had viewed the property via GF and so was one of their clients. They did not inform GF of this and instead took an offer from the buyer. This lead to a very difficult situation, during which it was discovered that Farrell Hayworth had not spoken to GF about the joint selling arrangement or informed the buyer they must go through GF. A very stressful few days passed while the 2 agents worked out a deal. I have to give credit to GF here as they cut a deal despite them not really needing to.
Unfortunately the buyer pulled out shortly afterwards. All we know for certain ( or at least this info is what John Holloway from Farrell Heyworth gave to me ) is that they sent a letter to Farrell Heyworth from their solicitor saying they were pulling out and that Farrell Heyworth should never contact than again.
It is my view that the sale fell through due to Farrell Heyworth selling a house to someone they should not have as the buyer was not their client. I believe that the dispute that arose due to this action pushed the buyer away and that they were harassed by Farrell Heyworth.
This whole episode has probably cost me the sale of my house, and also the purchase of the new house. In my view they are not a professional outfit.
Also- If you use their solicitors they ask for a £25 deposit and they claim no sale then no fee and your money is returned. To date this money has not been returned. I have spoken to their solicitors who wrote back stating they then do not ask for a deposit!! I have kept the letter on file. As a result it seems its just a way of Farrell Heywoth making an extra £25 out of you and this money actually in reality goes to them.
Comment on agent fees
Where is my refund
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Latest Reviews
1st Nov 2021
reviewed by 'Martha Leary'
28th Jan 2021
reviewed by 'Joanne'
21st May 2020
reviewed by 'Susan'
30th Jan 2020
reviewed by 'David'
20th Oct 2019
reviewed by 'Gemma'
Opening Hours
Address
Farrell Heyworth
3-7 Victoria Street
Morecambe
Lancashire
LA4 4AE
01524 832929
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 43% | 50% | £137,000 | £260,000 |
| Lettings | 67% | 33% | £500 | £588 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 0 | 0 | 2 | 3 | 0 | 2 | 0 | 5 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 01,2021
Nov 01,2021
0
people found
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They are very professional and very efficient!
It’s the second time that we used their services and it’s been always first class! I’ll recommend it to everyone....
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Jul 12,2021
Jul 12,2021
2
people found
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this helpful
Terrible experience. Highly unrecommended! Lying to people about the properties and waisting their time. I won't be using their service and I won't recommend anyone using it....
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Jan 28,2021
Jan 28,2021
0
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Friendly, helpful and worked really well for us. FH originally rented out our home and this encouraged us to use them for our house sale. All the issues we had with selling our house , the team at FH helped us with in a friendly and ...
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May 21,2020
May 21,2020
8
people found
this helpful
this helpful
Terrible experience with them. Almost impossible to get to speak to anyone and emails are not answered. As a cash buyer l was desperate to find a property quickly. When l finally managed to speak with someone l said l would email the properties l ...
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May 23, 2020
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(1)
You do realise we are in the middle of a pandemic?! Keeping distance to have a conversation is the law and for your own safety! As for the other comments, have some patience, most businesses have 9 weeks worth of work to catch up on and still not allowed to have all their staff working- again due to the safety measures brought by the pandemic. It’s a shame your house purchase is having to wait a little longer than expected but more important that you’re still alive surely? ...
Jan 30,2020
Jan 30,2020
9
people found
this helpful
this helpful
This estate agent company are selling a property next door to me.They have caused damage to my garden wall by climbing over it because they cannot unlock the gate to enter tht rear of the property. They have not got the decency to reply ...
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Oct 20,2019
Oct 20,2019
6
people found
this helpful
this helpful
Listened to a long sales pitch in my home regarding selling my house where the main attraction was not having to pay a penny until the house is sold if I was decide to take my house off the market for any reason. The agent ...
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Apr 27,2019
Apr 27,2019
6
people found
this helpful
this helpful
As a first time home buyer I would NOT recommend anyone use this estate agents. At the start they seemed friendly and helpful but don't let that fool you, if you run into any problems they are not helpful at all. They should have had ...
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Nov 14,2018
Nov 14,2018
10
people found
this helpful
this helpful
This is my experience.
Initially I listed my house with GF properties. After a few months of only a handful of viewings I was contacted by Farrell Heyworth, in particular John Holloway- branch manager at Morecambe.. He insisted they had clients waiting to buy such ...
read full review
read full review
Comment on agent fees
Where is my refund
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Aug 16,2018
Aug 16,2018
8
people found
this helpful
this helpful
not to be trusted, they lie through their teeth from manager to cleaner. they are also very expensive compared to better estate agents in the area. Not to be trusted....
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Comment on agent fees
to high and they charge commision on original quote not eselling price.
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Mar 01,2018
Mar 01,2018
6
people found
this helpful
this helpful
DISGUSTING AND POTENTIALLY DANGEROUS !!!!
I would rather hand my house back to the bank then deal with this company.
I rang 2.5 years ago to enquire about a property for a relative nothing came of it so thought no more of it. Last week I rang ...
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Oct 02,2017
Oct 02,2017
9
people found
this helpful
this helpful
Took them nine months to find me a rental tennant, all other comments here confirm their bad practise. Today this set of numpties sent documentation with all my personal details including my signature, and my bank account details as an email attachment. ANY IDIOT KNOW ...
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Oct 09, 2017
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(1)
Dear Sir/Madam,
I'm sorry you are dissatisfied with the service you have received when letting your property. I have attempted to investigate this matter on your behalf and I believe you are in the process of speaking to my colleagues. If you do wish to contact me further regarding this matter you can reach me at [email protected]
Kind regards,
Laura Gittins
Marketing Manager
Farrell Heyworth ...
Jan 27,2017
Jan 27,2017
7
people found
this helpful
this helpful
Worst experience ever. The surveyor turned up wrong time and went straight back without phoning. Never confirmed time right on first place. Re-scheduled and the surveyor from Morecambe old guy with attitude came did survey with arrogant behavior. Do not know how to talk to ...
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Jan 27, 2017
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(1)
Dear Mr Solanki,
We're sorry to hear you were dissatisfied with any part of our service, We're keen to look into this matter further but require the property address to conduct a complete investigation.
We would be grateful if you could contact our Morecambe branch and provide further details so that we can continue to investigate this matter.
Kind regards,
Laura Gittins
Marketing Manager
Farrell Heyworth ...
May 15,2014
May 15,2014
7
people found
this helpful
this helpful
SELLERS BEWARE nearly lost my house purchase , farrells found me a buyer for the property i was selling who already had a mortgage lined up, and then promptly talked them into seeing their mortgage advisor who talked them into getting a different mortgage through them, ...
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Jul 13,2012
Jul 13,2012
7
people found
this helpful
this helpful
Hi all yes well were do i start we bought our property from f/h in feb 2011 we were down sizing ,well we found a house on there books it had been empty for about 12 months so when we viewed it it was quite messing ...
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