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Bristol, BS16
3/5, 9 Reviews
56% Recommended
75% sales valuation accuracy
67% sales fee satisfaction
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"Excellent service for first..."
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5 Star Review
Hannah
By : 'Sarah'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : BS5
People found this helpful0
Hannah at Haart Fishponds has been fantastic in helping me with finding my first home to buy. She's been so helpful and supportive, and even after I backed out of an initial purchase, she bent over backwards to find me another suitable property. She's great at following up with me and always friendly and professional. An absolute star!
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Alan@John Lewis
Claire Thomas
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 75% | 67.00% | £153,000 | £276,000 |
Address
haart
775 Fishponds Road, Bristol, South Gloucestershire
BS16 3UP
01179 654455
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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haart Branches (View All 173)
Excellent service for first ...
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5 Star Review
Hannah
By : 'Sarah'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BS5
People found this helpful0
Hannah at Haart Fishponds has been fantastic in helping me with finding my first home to buy. She's been so helpful and supportive, and even after I backed out of an initial purchase, she bent over backwards to find me another suitable property. She's great at following up with me and... Read Full Review
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excellent ...
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3 Star Review
Hannah
By : 'Alan@John'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS7
People found this helpful0
Hannah,as sales negotiator, was very enthusiastic about our property on first viewing, which gives confidence, her replies to queries are always returned directly and are helpful. Hannah engages with clients to offer a feeling of personal service,rather than being one of a number, which is... Read Full Review
Comments on Agent Fees
good
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Excellent ...
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5 Star Review
Hannah
Tracy
By : 'Claire'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS16
People found this helpful0
I cannot thank the team enough for their support throughout the whole process. Hannah, Eva and Tracy were there every step of the way with guidance and advice. Even listening to my frustrations with the completion process, was a huge support. Would definitely... Read Full Review
Comments on Agent Fees
The rate was fair and considering the amount of phone calls, support and advice given.
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I could not recommend haart ...
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5 Star Review
Tracy
By : 'Jules'
Services : Sales( As a Buyer )
Sold price : £276000
Would you recommend ? : Yes
Postcode : BS16
People found this helpful0
I could not recommend haart high enough!! Eva was absolutely brilliant all the way through even with such difficult people in the chain and even when we thought it wasn't going to happen (on numerous occasions!) and we became so stressed she was on it and kept us updated daily which enabled us ... Read Full Review
Comments (1)Was this helpful?:
By : Eva-Jayne Lacey
Feb 24, 2018Thank you so much for your lovely comments Jules. It was definitely a challenging sale at times but I am so pleased everything worked out in the end and I hope you and Jeff settle well in your new ...
Tracey and her two colleagues ...
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5 Star Review
Hannah
By : 'BOB'
Services : Sales( As a Vendor )
Sold price : £153000
Would you recommend ? : Yes
Postcode : BS16
People found this helpful0
Tracey and her two colleagues Hannah and Eva were excellent.They were always polite,helpful and positive.I would certainly recommend the three of them for any estate agent business.Thank you all.Best wishes Bob and... Read Full Review
Comments on Agent Fees
Expensive
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By : ross
Mar 9, 2018Hi there, Thanks for your kind words and than you for the 5-star feedback. Have a wonderful ...
Thoroughly disappointed by ...
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1 Star Review
Nicola
By : 'Disgruntled'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS6
People found this helpful4
Thoroughly disappointed by Haarts involvement with our tenancy. They have done nothing but make the process of moving out of the flat we were renting more difficult and more stressful. Having asked to end our tenancy early we were told we needed to pay administration fees, which we were expecting. ... Read Full Review
Comments on Agent Fees
Bad.
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After I had agreed an estate ...
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1 Star Review
Dillon
By : 'House'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BS16
People found this helpful1
After I had agreed an estate agent to sell my house (I had no contact with Haart prior to the call intiiated from Dillon) - once on rightmove, Dillon from Haart rang up unrequested offering evaluation services. When I had said I was working with an alternative Estate Agent, he continued to try and... Read Full Review
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This estate agency were ...
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1 Star Review
Charlotte
Nicola
By : 'John'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £725
Would you recommend ? : No
Postcode : BS16
People found this helpful2
This estate agency were miss-leading about the fees for the property. Initially telling me that no fees were required. I was able to afford the rent on this basis and went to view the property. Again was informed on the viewing that no fees were required. Eventually was told that the fees would be... Read Full Review
Comments (1)Was this helpful?:
By : Customer Relations Manager
Jul 22, 2015Hi John I'm really sorry to hear about this. Please could you email [email protected] with the details so we can look in to this further. Many thanks Melanie Smith Customer Relations ...
Rented a property and paid 6 ...
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1 Star Review
By : 'Dispondent...'
Services : Letting( As a Tenant )
Would you recommend ? : No
People found this helpful11
Rented a property and paid 6 weeks' rent for the deposit - £969. Upon vacating the property we were told everything was in order except the carpets which were quite dirty. Explained this had been the case when renting the property as evidenced by the ingoing inventory report which cited "need ... Read Full Review
What agent could do to change your mind?
The steps to a happier experience are very, very simple. Basic good manners. Treating people with common decency. Obeyng your own rules. Sticking to legally binding timelines. Upon trying to get the carpets cleaned or get information about whether or not we could clean them ourselves, all that happened were broken promises and constant direction to the agreement citing we took the property as seen, completely missing the point that we only wanted to know whether or not the landlady wnated them cleaned by a professional or was happy for us to do it. Upon moving out, nobody stayed in touch with us. We were left to do all the chasing. Property management told us the branch would clsoe everytning off. We were never told the case had been passed back to property management, had to discover this ourselves. As far as PM goes, the case handler completely ignored all attempts to direct her to the agreement and the 10 days which had lapsed many times over. Even at 24 days in to the process she was still not providing a figure or any reason why the rest of the money had not yet been returned. Breaking their own rules all over the place and leaving us stuck without 969 pounds of our money which, after 10 days, became ours legally again as nothing had been adivsed in terms of witholding anything. There is a process there so I cannot recommend putting that in place, simply training the staff to be aware of this and be professional in their treatment of people would be enough.
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By : Customer Relations Manager
Dec 1, 2011Dear Dispondent. I am sorry to hear about your experience. If you would like me to look into this for you please email the details to ...
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Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
