“Fantastic Service. Never looked back...”
5 Star Review
Nov 10,2018
By:
'Peter'
Nov 10,2018
Branch: Leicester, Postbox 3, 76 Melton Road
Services: Lettings (as a Landlord)
Rent PCM: £800
Would you recommend?: Yes
Postcode: LE3
Branch: Leicester, Postbox 3, 76 Melton Road
Lettings (as a Landlord)
Rent PCM: £800
Postcode: LE3
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We used to use Connells in Leicester to manage our property but our last tenants and the tenants before them were unhappy about their tenant fees. We also found our property was sat on the market for several months between tenants.
So, we decided to give Harry Albert Lettings & Estates a try and Andrew was brilliant. We still had Connells instructed to let our property whilst Andrew set about marketing our property to. I was dubious at first because Andrew told me they don't just sit back and wait for tenants to find them like some agents do but instead they actively look for tenants. Our property was let in just three weeks whilst Connells hadn't had a viewing, when I asked they told me "The rent is too high", yet Harry Albert Lettings & Estates hadn't had a problem generating viewings and, through their pre-viewing screening process, eliminated viewing requests from those who were unlikely to be suitable for the property.
The benefit of Harry Albert Lettings & Estates is that their charges to tenants are really low in terms of vetting and for landlords, they're really clear. The price you see on their website is the price you pay and they're totally against hidden fees or ripping their customers off.
The high attention to detail and high service levels are what won me over.
Comment on agent fees
Their fees are fantastic. They're affordable and clear, for both landlords and tenants.
They don't charge any fees for me to remain a customer, eg. renewal fees or unnecessary charges for arranging works or rejecting a tenant applicant as they believe, as do I, that these fees should be inclusive of the management charge.
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