96% lettings valuation accuracy
96% lettings fee satisfaction
Oct 25,2009
Oct 25,2009
9
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Never rented through a company that can generate as many fees as these guys, they never seem to do anything to earn it. Tenants are second class citizens in their eyes .... steer well clear if you are a tenant.
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Latest Reviews
6th Nov 2024
reviewed by 'lester'
6th Nov 2024
reviewed by 'Michelle'
1st Nov 2024
reviewed by 'Sharon'
31st Oct 2024
reviewed by 'Claire'
30th Oct 2024
reviewed by 'Evi'
Opening Hours
Address
Beresfords
74a High Street
Braintree
Essex
CM7 1JP
sell: 01376 348444 lett: 01376 348666
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 96% | 96% | £575 | £2,225 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 105 | 1 | 179 | 10 | 37 | 1 | 35 | 5 | 23 | 0 |
Areas covered
- CM7
- CM7 1
- CM7 2
- CM7 3
- CM7 5
- CM7 9
- CM77 7
- CM77 8
- CM77 6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 06,2024
Nov 06,2024
0
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Debby and her team have been outstanding. Being a first time landlord, I wasn't sure what to expect but Debby and her team were on hand to give timely advice and support with an attention to detail....
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Nov 09, 2024
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Dear Lester,
Thank you for your wonderful feedback! We're thrilled to have made your first experience as a landlord smooth and positive. Debby and the team are always here to support you!
Regards
Ryan Spong - Area Lettings Director ...
Nov 06,2024
Nov 06,2024
0
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Phoebe was very helpful in this process and accommodating. Friendly and approachable...
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Nov 01,2024
Nov 01,2024
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We had a very fluid experience in selling our house. We were kept informed and all staff were polite and helpful. We would use them again (though not in the near future of course!)...
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Oct 31,2024
Oct 31,2024
0
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Debby and Joe was extremely helpful and made sure that I got a good tenants in to look after the property. They kept me updated at every stage of the letting...
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Nov 04, 2024
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Dear Claire
Thank you for your 5 star review!
We're thrilled to hear that you had a great experience with Debby & Joe of our Braintree team, and that they were able to find you suitable tenants. Thank you also for choosing Beresfords once again!
Regards
Ryan Spong - Area Lettings Director ...
Oct 30,2024
Oct 30,2024
0
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Great working with you guys. It was so fast and hitchless and we were able to meet up with our target date....
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Nov 04, 2024
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Dear Evi,
Thank you for your 5 star review!
It's great to hear that our team in Braintree were able to meet your chosen moving in date. The team will be pleased to hear of your feedback.
Regards
Ryan Spong - Area Lettings Director ...
Oct 21,2024
Oct 21,2024
0
people found
this helpful
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We have been using Braintree lettings for many years and we have dealt with both Branch and Maintenance services. . They all works has a great team and are extremely supportive . I would like to name Samanatha Robinson and Ewa Bien in mantenance and Debbie Barnes ...
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Oct 26, 2024
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Dear JS,
Thank you for your kind words! We’re thrilled to hear about your positive experiences with Samantha, Ewa, and Debbie. Your recommendation means a lot, and we appreciate your continued trust!
Regards
Ryan Spong - Area Lettings Director ...
“Exceptional Service and Unwavering Support: a Stellar Experience with Eleanor Tooham...”
Oct 21,2024
Oct 21,2024
0
people found
this helpful
this helpful
I am thrilled to share my outstanding experience with my estate agent, Eleanor Topham, during the sale of my property. From the very beginning, her unwavering support and professionalism made the process not only seamless but genuinely enjoyable.
Her reliability was truly commendable; she consistently ...
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Oct 17,2024
Oct 17,2024
0
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Nick and Phoebe were on the ball from the moment we enquired through the web on the property. Right through to the end of the process. They answered all my questions and were always available to assist me whenever I needed help with anything. I ...
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Oct 15,2024
Oct 15,2024
0
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We had an issue with failed heating, Beresfords acted swiftly with good communication and the issue was resolved within 24 hours....
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Oct 26, 2024
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Dear Peter,
Thank you for your feedback! We’re delighted to hear that our team could resolve your heating issue promptly and keep you well-informed throughout the process. We're here whenever you need us.
Regards
Ryan Spong - Area Lettings Director ...
Oct 14,2024
Oct 14,2024
0
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Very professional
I'm so happy about how they listen to my needs and try to help in the very best possible way....
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Oct 26, 2024
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Dear Silva,
Thank you for your wonderful feedback! We’re delighted to know that our team has met your needs with professionalism and care.
Regards
Ryan Spong - Area Lettings Director ...
Oct 08,2024
Oct 08,2024
0
people found
this helpful
this helpful
Samantha is extremely reactive and always gives excellent advice. When you add to that her friendly and caring nature it makes you feel that you are in good hands and that you are an important customer. Samantha is a credit to Beresfords....
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Oct 26, 2024
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Dear Mark,
Thank you for your kind words about Samantha! We’re thrilled to hear she’s provided you with such attentive service and valuable advice. She truly is a valued member of our team!
Regards
Ryan Spong - Area Lettings Director ...
Oct 04,2024
Oct 04,2024
0
people found
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Beresfords have been an easy and complying business to work with to seamlessly rent a property from. Aside from their easy-to-work-with system, their staff at the Braintree branch have been particularly helpful with the whole process! With the help of Jack, I was able to ...
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Oct 05, 2024
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Dear Peter,
Thank you for your wonderful feedback! We're thrilled to hear you had a seamless experience with our Braintree team, especially Jack. We're always here to help and appreciate your kind words!
Regards
Ryan Spong - Area Lettings Director ...
Oct 03,2024
Oct 03,2024
0
people found
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Once again Beresfords Braintree have re let a property for me in a professional manner. The team have secured an excellent tenant at the market rental rate.
I cannot recommend Beresfords more highly - thank you very much....
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Oct 05, 2024
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Dear Jane,
Thank you for your kind words and continued trust in Beresfords Braintree! We’re delighted to have successfully re-let your property and appreciate your high recommendation. We’re always here to assist!
Regards
Ryan Spong - Area Lettings Director ...
Sep 27,2024
Sep 27,2024
0
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Jack was very helpful on the phone with my enquiry....
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Sep 28, 2024
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Dear Alice,
Thank you so much for providing a 5 star review!
We are thrilled to hear that the service provided by Jack was helpful. We're always here to help.
Regards
Ryan Spong - Area Lettings Director ...
Sep 26,2024
Sep 26,2024
0
people found
this helpful
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The agents at Beresford have been very helpful. Particularly Nick the branch manager. He kept us updated throughout the whole process. Helped chase things up and speed up the process. We were buyers and we felt that Nick was very transparent throughout the whole process. ...
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Sep 24,2024
Sep 24,2024
0
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Really easy process and for once not a stressful experience dealing with an estate agents. Really honest and fair comments on inventory and Joe has been super helpful and friendly throughout our move. Kept up to date with every step of the process and been ...
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Sep 28, 2024
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Dear Oriana,
Thank you for taking the time to leave a review.
We're delighted to hear of your experience with the Braintree branch, in particular Joe, and that the process was not stressful. We hope you are settling in well in your new home, and if you need anything else please reach out.
Regards
Ryan Spong - Area Lettings Director ...
Sep 20,2024
Sep 20,2024
0
people found
this helpful
this helpful
Eleanor and Nick at braintree have been absolutely amazing at guiding us through our first house purchase. Both of them and their team are so easy to talk to. The purchase had some obstacles but they went above and beyond to help us through them.
...
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Sep 17,2024
Sep 17,2024
0
people found
this helpful
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Eleanor at Beresfords Braintree was fantastic. After an unsuccessful sale with another agent, she assured us she would sell our house, and she did in no time. She was very helpful throughout the process, always kept us updated, and was quick to respond to emails. ...
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Sep 15,2024
Sep 15,2024
0
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Great communication from start to finish. As first time buyers we felt we could call and ask any questions anytime. Thank you Eleanor and Nick....
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Sep 04,2024
Sep 04,2024
0
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efficient, energetic, and fast it was an amazing journey and hassle-free to get things done so fast and move in within a very short period of viewing the property...
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Sep 07, 2024
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Dear Laksiri,
Thank you for your 5 star review!
I'm pleased to hear that the process of moving was quick and hassle-free for you. We wish you all the best in your new home, and should you need anything you know how to reach us.
Regards
Ryan Spong - Area Lettings Director ...
Aug 20,2024
Aug 20,2024
0
people found
this helpful
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Bought house as a Buy-To Let through Beresfords. Nick, the Sales Manager, and his team are exceptional and couldn't do enough for us. Nick has gone above and beyond. Now Letting the house through Beresfords which is being managed by Debby, the Lettings Manager, who ...
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Aug 22, 2024
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Dear Les,
Thank you for leaving us a 5 star review!
I'm very pleased to hear that you had an exceptional service from both our sales and lettings departments. Nick and Debby are extremely passionate about their roles and it's good to see their hard work has paid off.
Thank you so much for your custom.
Regards
Ryan Spong - Area Lettings Director ...
Aug 12,2024
Aug 12,2024
0
people found
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Beresfords team provided a highly professional and efficient service which made selling our late mother's house so much easier, Eleanor was great ,she answered all our queries promptly and was very understanding,I would definitely highly recommend there services,many thanks...
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Aug 13, 2024
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Hi Robert,
Thank you for taking the time to post your 5 star award for Eleanor and the team at our Braintree office. I am pleased to hear they made the process as stress-free as possible for you and were on hand to guide and support throughout the journey. Your recommendation is very much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager ...
Aug 05,2024
Aug 05,2024
0
people found
this helpful
this helpful
Excellent communication from start to finish.Highly recommend! Phoebe was wonderful, utterly efficient and such an asset to the Braintree branch. I felt I could trust them and rely on them as an agency and particularly Phoebe who was patient, kind and understanding throughout. It's ...
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Aug 12, 2024
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Hi Paula,
Many thanks for the great review for Phoebe who is based at our office in Braintree. Phoebe is dedicated to providing the best possible customer care and will do her best to ensure the process is as stress-free as possible, keeping in regular contact throughout the transaction. I am pleased to hear you were impressed with the level of service she provided whilst purchasing through us and thank you for sharing your experience. Your 5 star award and recommendation are much appreciate ...
Aug 05,2024
Aug 05,2024
0
people found
this helpful
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I have had a god experience relating with Jack Sparkes and Christine Sorrell. They have been very professional, helpful and receptive. I whole heartedly recommend Beresford....
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Aug 06, 2024
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Dear De Michael
Thank you so much for taking the time to leave us a review.
We're thrilled to hear that you had a positive experience with our Braintree team. Both Jack and Christine are extremely dedicated to their roles and they'll be grateful for this feedback.
Regards
Ryan Spong - Area Lettings Director ...
Aug 03,2024
Aug 03,2024
0
people found
this helpful
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As a first time buyer, I had no idea what to expect throughout the buying process. I was nervous, didn’t know much anything about housing buying and didn’t know how here to start. Eleanor has been a true life saver throughout my journey. ...
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Aug 02,2024
Aug 02,2024
0
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It feels like Eleanor has become part of our family we have known her such a long time!! She has been supportive through all of the ups and downs of our house moving experience.
Great communication and expertise from start to finish .
Every member of ...
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Aug 01,2024
Aug 01,2024
0
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Reasonable service but fell short of expectations after a sale was agreed. I was not given any progress reports on the sale and had to do most Progression myself....
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Aug 14, 2024
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Hi Peter,
Thank you for your 4 star review for the team at our Braintree office. Having checked your file thoroughly, I am a little surprised to note your comments. The transaction itself, from the point of sale to exchange and completion, took less than two months. Given the industry average is currently around five months, it is pleasing to note the team managed to achieve these timescales. It will of course always depend on the number of parties involved in the chain.
Please be advis ...
Jul 30,2024
Jul 30,2024
0
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Excellent service as always from Beresford's Lettings, Braintree. I have always found Debbie and her team helpful and knowledgeable....
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Aug 03, 2024
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Dear Peter,
Thank you for your kind words! We're delighted to hear Debbie and her team provided excellent service. We appreciate your feedback!
Regards
Ryan Spong - Area Lettings Director ...
Jul 25,2024
Jul 25,2024
0
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Fantastic personal service from all staff, in particular Jack Sparks and Debby Barnes. Jack kept me in the loop with everything that was going on with the property and was extremely helpful. They both went above and beyond to ensure I secured the property I ...
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Jul 25,2024
Jul 25,2024
0
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I cannot fault the service I have received from Beresfords Braintree. Debby was so incredibly helpful from the outset and informed me along the way of the progress with the property. The service from Debby and Jack was so friendly and I really felt they ...
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Aug 03, 2024
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Dear Christie,
Thank you for your glowing review! We're delighted that Debby and Jack provided exceptional, friendly service and kept you well-informed throughout. We're glad we could help you secure the property during this difficult time. Your feedback is greatly appreciated.
Regards
Ryan Spong - Area Lettings Director ...
Christine
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Debby
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Ryan
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Joe
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Eleanor
Samantha
Jack
Phoebe
Nick
Ross
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:41 PM 27/06/2019 by allAgents
Awards won by Beresfords, Braintree CM7 1JP
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2023
Best Letting Agent in Braintree
-
2023
Best Estate Agent in Braintree
-
2023
Best Estate Agent in CM7
-
2023
Best Letting Agent in CM7
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2022
Best Letting Agent in CM7
-
2022
Best Estate Agent in CM7
-
2022
Best Letting Agent in Braintree
-
2022
Best Estate Agent in Braintree
-
2022
Best Letting Agent in Greater London North
