75% lettings valuation accuracy
99% lettings fee satisfaction
Nov 09,2018
Nov 09,2018
0
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From flexibility around property viewing time to being handed the keys, I felt well supported through the rental process. I was made to feel welcome at the office and put at ease despite my daft questions as a first time renter. I also appreciated from Jacqui, Sarah and Amelia timely communication and information each step of the way.
Comment on agent fees
Seemed reasonable but no prior experience of this
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Latest Reviews
23rd Jul 2024
reviewed by 'Emily'
20th May 2020
reviewed by 'Keeley'
18th Nov 2019
reviewed by 'Alexandra'
28th Aug 2019
reviewed by 'Keeley'
10th Jun 2019
reviewed by 'Jack'
Opening Hours
Address
Caxtons
107 Watling Street
Gillingham
Kent
ME7 2YX
01634 576000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 75% | 99% | £510 | £1,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 0 | 28 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- ME7
- ME8
- ME12
- ME14
- ME16
- DA1
- DA2
- DA12
- DA11
- DA3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jul 23,2024
Jul 23,2024
0
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I recently concluded a 5-year tenancy with Debbie from Caxtons, and I am pleased to share my positive experience. From the outset, the team was professional, approachable, and committed to providing a good service.
Throughout my tenancy, any maintenance issues were addressed promptly and efficiently. ...
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May 20,2020
May 20,2020
17
people found
this helpful
this helpful
I would have given zero if there was an option!!!
We have rented through Caxtons for nearly a year due to our children attending uni away from home, however due to the current situation both students have been put out of work, and moved back ...
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Feb 19,2020
Feb 19,2020
4
people found
this helpful
this helpful
We have a very pleasant experience of getting rented property with Caxtons (Gillingham). Unfortunately my husband had problem with his credit rating, which we wasn’t aware, but Sarah and Amelia made every possible effort to find solutions for us. Very nice and attentive ladies. ...
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Feb 19, 2020
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(1)
5 stars for Sarah! Very polite and made everything so easy for us, felt like the whole process was a breeze. Thanks again Sarah! ...
Nov 18,2019
Nov 18,2019
2
people found
this helpful
this helpful
Is a very good agency, A wonderful team and correct, we have provided all the details of the house where I wanted to move, they spoke with the landlord and we were able to move very quickly...
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Aug 28,2019
Aug 28,2019
0
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We dealt with Kash from Caxtons when letting a property for our daughter. From start to finish Kash was an absolute super star, she helped us throughout the whole process, she was helpful, professional and very personable which made us feel more confident about the ...
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Jun 10,2019
Jun 10,2019
0
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Very helpful and honest and kept us in the loop. Also very friendly to deal with and very knowledgable. Would be happy to deal with her again...
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Comment on agent fees
Bad (who thinks fee’s are good)
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Jun 05,2019
Jun 05,2019
0
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No problems with this company, booked a viewing the day after I called, following day we paid the money and now a week later were in! Kash was super amazing and helpful for us! Very professional and friendly! Nothing bad to say at all...
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Comment on agent fees
Very reasonable!
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Apr 08,2019
Apr 08,2019
0
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Amelia sorted our renting process extremely quickly and professionally. always got back to us as soon as possible and everything was always explained carefully and detailed so there was never a misunderstanding with filling out forms (wich normally happens and has happened to us before ...
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Comment on agent fees
good
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Apr 02,2019
Apr 02,2019
0
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Sarah is a devoted professional that works smart and effectively to conclude any matter as quickly as possible. Her attention to customer satisfaction is a breath of fresh air in such a fast paced industry. From the moment we contacted Caxton's to the point we ...
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Comment on agent fees
Very reasonable
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Feb 23,2019
Feb 23,2019
0
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We have been I contacted with Sarah from day 1 of saying we would like to rent our property, always responded to my questions with 24 hours and always very helpful.
Great Service...
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Comment on agent fees
the fee were a little high but Sarah worked with us on this.
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Nov 09,2018
Nov 09,2018
0
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From flexibility around property viewing time to being handed the keys, I felt well supported through the rental process. I was made to feel welcome at the office and put at ease despite my daft questions as a first time renter. I also appreciated from ...
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Comment on agent fees
Seemed reasonable but no prior experience of this
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Oct 18,2018
Oct 18,2018
0
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First time renting from Caxtons , we have been very satisfied with all the process.
Simple and efficient. Sarah was very helpful and kind
.A huge thanks to you.
Constantin and Irina...
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Aug 17,2018
Aug 17,2018
0
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I've been using Caxtons for 7 years to let my 2 rental properties and wouldn't change. Amelia and Sarah offer a professional and efficient service with a lovely personable approach. Their wealth of experience, hard work and caring nature have helped to ensure that my properties have ...
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Comment on agent fees
The very competitive fees are coupled with a great service, resulting in great value for money.
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Aug 16,2018
Aug 16,2018
0
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We are extremely satisfied with provided service. Sarah is very professional, quick& friendly.We've contacted with many agencies before and this is best agents we've used.
Thank you very much indeed...
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Comment on agent fees
Fees a bit expensive
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Aug 16,2018
Aug 16,2018
0
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Amelia has always been professional and helpful. We have used Caxtons for many years to find us suitable tenants and they have never disappointed. Amelia goes above and beyond to ensure the process is as smooth as possible for us. We highly recommend as a ...
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Comment on agent fees
Very good.
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Aug 15,2018
Aug 15,2018
0
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We had a great experience! Sarah made the whole process go smoothly and stress free. Any queries we had were answered quickly....
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Oct 18,2017
Oct 18,2017
0
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Excellent Service, very
Professional and friendly. We've rented for a lot of years and this has by far been the best agents we've used....
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Aug 29,2017
Aug 29,2017
0
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I recommene Caxton agency. Proffesional advisor. Sarah helps us to rent first flat.
Very Good and quick contact with her
Thank you...
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Comment on agent fees
Good
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Jun 09,2017
Jun 09,2017
0
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I am so glad I transferred my flat management to Caxtons. Amelia has gone above and beyond to sort out a very tricky situation with my previous management company. I now feel so much better knowing it is in safe hands....
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Mar 01,2017
Mar 01,2017
0
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fantastic service received from Sarah. Made our moving experience very easy and quick.
So friendly and always there to answer my hundreds of queries!...
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Comment on agent fees
fees where brilliant
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Feb 22,2017
Feb 22,2017
1
people found
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Sarah was very helpful throughout the whole process from the moment we viewed the property until the day we have signed the contract. She kept in touch with us about everything we needed to know and made things a lot easier for us. We want ...
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Jan 06,2017
Jan 06,2017
0
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Excellent service from start to finish. I would like to say a massive thank you to Sarah. She was very helpful from the start.
she is a professional and extremely friendly. Thank you for your good and fast job!
I would highly recommend Caxton's to ...
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Comment on agent fees
Excellent
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Dec 13,2016
Dec 13,2016
0
people found
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The service was great. I was contacted as soon as the previous interested person didn't go through with the flat. Amelia was very helpful and patient with my crazy work schedule and I got the keys pretty quickly. Couldn't believe how fast from reference check ...
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Comment on agent fees
I'm not too sure about agent's fees on the market but I'm told that the price was fair.
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Jul 22,2016
Jul 22,2016
0
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We have used Caxton's for a number of years to manage our rental property. They have always found very suitable clients in the past .We have now just completed a refurbished,with help from them, & have used Caxton's again. We are so pleased
that they ...
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Comment on agent fees
Good
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Jul 22,2016
Jul 22,2016
0
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Amelia is friendly and efficient. I fell in love with the property we are about to move into and constantly emailed Amelia to enquire whether it was still available. She was helpful and really worked hard for us to enable us to obtain this property ...
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Comment on agent fees
Reasonable
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Jul 12,2016
Jul 12,2016
0
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My whole experience with Caxtons from start to finish has been friendly, easy and professional. From arranging to view the property to moving in, Sarah was extremely helpful, personable and professional. Any questions or queries were dealt with extremely quickly and no problems arose through ...
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Comment on agent fees
Agent's fees were more reasonable than other agents and I felt (for the first time with a letting agency) that I was being provided a service, as caxtons sorted out everything for me.
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Jun 27,2016
Jun 27,2016
0
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Sarah has been brilliant at helping us with our move, she is quick and efficient at replying emails and queries. We wanted a quick move, 2 weeks from viewing the house to moving in was fantastic. Very grateful for her (continuing) help!...
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Comment on agent fees
Reasonable, no hidden fees or silly extras.
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Jun 22,2016
Jun 22,2016
0
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Quick and easy move, no stress. Got the keys within 2 weeks of looking at our flat. Sarah was extremely helpful. Staff are really friendly....
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Comment on agent fees
Agent fees were affordable
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May 03,2016
May 03,2016
0
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Excellent service. It took approx 2 weeks from viewing the house to receiving the keys to move in.
Sarah is lovely, friendly, helpful and very efficient. I would highly recommend Caxton's to friends and family :-)...
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Comment on agent fees
Good
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Feb 26,2016
Feb 26,2016
0
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Sarah Singer is the best agent we ever met in our life. She explained us everything and we moved in very fast. We recomand Sarah, because she is a professional and extremely friendly. Thank you for your good and fast job! Claxtons are the best! ...
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Comment on agent fees
Excellent
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please contact Daniel Thackray: [email protected]
Our complaints handling procedure can be viewed here: https://www.caxtons.com/complaints-handling-procedure/
Last updated at 4:52 PM 15/08/2018 by Amelia Pavey
Our complaints handling procedure can be viewed here: https://www.caxtons.com/complaints-handling-procedure/
Best Letting Agent in ME7 
