Emoov

Very poor communication. They didn’t want to chase our seller during the process and kept just passing their number on to get an update from them. We didn’t want to go down this road as wanted to keep it a professional process but eventually had ... Read Full Review

I paid my fee on 3rd of March and Today (23/06/2021) I realized that their automated booking system does not work. In other words - I was waisting my time waiting for viewings... At the same time it could be worth to mention, that neither dedicated emoov agent nor the Customer Services were ... Read Full Review

We were sold in to a 'premium package' that was dressed up as much more than it actually was. We were told that we would have top listings on Rightmove and Zoopla along with social media marketing when in reality we had premium visibility on Rightmove only and the social media marketing ... Read Full Review

Emoov failed to deliver a service at any level. The agent who valued and photographed my house was late on both occasions. They couldn't market my property because there was an 'issue' with my account. I rang 13 times in two days and sent 12 emails and nobody was willing to help me ... Read Full Review

The service from Ali was perfect in every sense. He gave me a realistic valuation before and after refurbishment and knew my area very well. I highly recommend him if you need a proper property consultant in Stratford and ... Read Full Review

Just made a phone call to emoov to find out what the crack was, was then lied to 3 times in a row this is not the first time either been having problems with emoov for 1.5 years, they use ghost buyers to keep you with them and they use them when you get difficult with them i just want honest facts ... Read Full Review

Great services from start to finish from Jonathan Fleet our appointed agent. Jonathan was knowledgeable and efficient and with the support of the Emoov team in the office the sale went smoothly within a few weeks. I achieved a price that the local estate agents said was highly ... Read Full Review

Emoov Were full of attention when we signed up and then we barely heard from them now are you didn't Tom Fitch appears to have disappeared and they haven't put anyone else in touch with us. When I email I always get a quick and positive and pleasant response but nothing happens. ... Read Full Review

Lisa went beyond the call of duty to assist my wife and I to get our house listed. Within one hour she had us up and running. She was amazingly patient and helpful. Well done Lisa, you're a good lady and thank you so much for your support - all you did for us was much appreciated. THANK ... Read Full Review

Dont belive all the hype. I arranged a valuation on Tuesday for 10.00 on 6th October. I got an email confirmation stating that I would receive a call to discuss what happens next. By 5th - no call, so I rang them myself. Adviser couldn't understand why I was ringing. I had to read out ... Read Full Review

Emoovs inability to control their vendor led to me losing £350 with in a matter of 24hrs. Monday evening I viewed the property Tuesday morning I made the offer in which I said I would exchange in 10 days (very fast for a normal transaction), in the afternoon the offer was accepted. All going ... Read Full Review

Jonathan Fleet has been great to work with during the selling of our house. He has shown enthusiasm, honesty, reliability and courtesy throughout the process. His knowledge of the local market and his professionalism have made the whole selling experience easy and stress-free and I wouldn't ... Read Full Review

I was slightly hesitant to use an online estate agent, so I decided to go with one of the top named high-street agents. I swapped to Emoov, 9 days in. I received a better service from Jonathan Fleet and his team in the first 2 days and it was 33% of the price!!. Jonathan was available whenever I ... Read Full Review

This is the second time of using Emoov & we will most certainly be using them again. What you get for your money is exceptional and no different from an agent on the high street just without the massive bill at the end of it. In fact it's better as the staff really know their clients and ... Read Full Review

I had cause to use the live chat today and speak with Isobel. Simply sorted all my questions, polite and to the point nothing phased her and it was a pleasure messaging with ... Read Full Review

Ross was extremely helpful throughout the process and he was a pleasure to deal with. Excellent communication skills and made me feel at ease at a stressful time. Thank you ... Read Full Review

Molly picked up a question I had left on live chat the previous evening and dealt with it swiftly. Her communications by email were clear and helpful, thank you. Emoov have been a great agent through my sale process. Gregory Keniston took great photos and was really supportive and informative ... Read Full Review

Isobel was very helpful in negotiating with potential buyers. Great service and great communication! Would definitely recommend her and ... Read Full Review

Started a chat to confirm that I had all my DD documentation correct and Lisa checked quickly and advised me of what I needed to add. When I didn't have one doc to hand, she called me and quickly talked me through the ID process questions and passed me through. Also explained how the viewing ... Read Full Review

Emoov, and in particular, Molly Haley were excellent in managing my property from sale through to completion. We had some issues in our chain and Molly Haley was just excellent at chasing and pushing things through on our behalf Thanks to ... Read Full Review