75% lettings valuation accuracy
93% lettings fee satisfaction
Nov 05,2018
Nov 05,2018
0
people found
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Recently moved to Rentolease from another letting agency.
The service from Rentolease has been excellent. They have taken care of letting out my property and have been very thorough in vetting the new tenants.
The process was stress free with rentolease as the friendly staff took care of everything & listened & assisted with any queries & concerns i had.
My property was let within weeks of going to Rentolease & i have had no issues since moving to Rentolease.
I fully recommend this company. Having had experience of other letting agents, i can confirm Rentolease provide a fantastic & professional service.
The service from Rentolease has been excellent. They have taken care of letting out my property and have been very thorough in vetting the new tenants.
The process was stress free with rentolease as the friendly staff took care of everything & listened & assisted with any queries & concerns i had.
My property was let within weeks of going to Rentolease & i have had no issues since moving to Rentolease.
I fully recommend this company. Having had experience of other letting agents, i can confirm Rentolease provide a fantastic & professional service.
Comment on agent fees
Good. Fees were good for the great service provided.
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Latest Reviews
5th Nov 2018
reviewed by 'Sharon,'
2nd Oct 2018
reviewed by 'George'
2nd Oct 2018
reviewed by 'George'
22nd Jun 2018
reviewed by 'Ian'
22nd Jun 2018
reviewed by 'Peony'
Opening Hours
Address
Rentolease Property Management
123 Main Street
Prestwick
South Ayrshire
KA9 1LA
01292 471482
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 75% | 93% | £395 | £1,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 1 | 1 | 2 | 0 | 0 | 0 | 0 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 05,2018
Nov 05,2018
0
people found
this helpful
this helpful
Recently moved to Rentolease from another letting agency.
The service from Rentolease has been excellent. They have taken care of letting out my property and have been very thorough in vetting the new tenants.
The process was stress free with rentolease as the friendly staff ...
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Comment on agent fees
Good. Fees were good for the great service provided.
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Oct 02,2018
Oct 02,2018
0
people found
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David and his team provide an excellent service to landlords and tenants.
They manage my property for the last 10 years and I only have praises for them.
Professional, approachable and proactive, I would recommend them without any hesitation....
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Comment on agent fees
Very reasonable
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Oct 02,2018
Oct 02,2018
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David and his team provide an excellent service to landlords and tenants.
They manage my property for the last 10 years and I only have praises for them.
Professional, approachable and proactive, I would recommend them without any hesitation....
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Comment on agent fees
Very reasonable
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Jun 27,2018
Jun 27,2018
2
people found
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Been working with Rentolease for over 15 years. Always found them professional, knowledgable and helpful. My properties are well looked after with regular visits and great communication. They are tenanted quickly when vacant through great support from the team....
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Comment on agent fees
I have not shopped around for fees, however when set up we’re very competitive
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Jun 22,2018
Jun 22,2018
4
people found
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Rentolease have been looking after my property for over 15 years. I live abroad and leave everything in their hands and have never had a problem . I have full confidence in the way they operate, and am kept up to date on inspections, change of tenants ...
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Comment on agent fees
I wouldn't like them to be any higher!
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Jun 22,2018
Jun 22,2018
4
people found
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Rentolease are by far the best rental agency in Ayrshire. David, Tracey and the team are always accessible, easy to talk with and get the job done right first time. The agencies ethos is professional and efficient yet very friendly. We highly recommend Rentolease to ...
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Comment on agent fees
Good scale of fees for different services
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Jun 21,2018
Jun 21,2018
4
people found
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Rentolease have managed my property for many years and I have never had any problems dealing with them. The staff have always been very helpful and professional with a personal feel. I know my property is in safe hands....
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Comment on agent fees
Good
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Jun 20,2018
Jun 20,2018
3
people found
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I have been using the services of David and his team to manage my property portfolio in Prestwick for the last 6 years. The team have excellent knowledge in all areas of property letting and management. I have not had a vacant property or problem tenant ...
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Comment on agent fees
Fees are good and complement the service delivered
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Jun 20,2018
Jun 20,2018
3
people found
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I have used RentoLease for several years since moving abroad.
The team are very professional, keep me regularly updated with regard to policies and legal requirements I have as a landlord as well as keeping me appraised with any issues concerning my property or tenant.
...
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Comment on agent fees
The fees are great, considering the excellent service and support.
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Jun 18,2018
Jun 18,2018
4
people found
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Have worked with Rentloease for 3 years now. They have managed my property well and maintained good comms with me as a non local owner. They found good new tenants when the previous ones left the property....
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Comment on agent fees
Agents fees are at or below national averages...
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Jun 13,2018
Jun 13,2018
5
people found
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We found the staff at the Prestwick branch both professional and approachable. No question or enquiry was too silly or minor. All queries and dealt with quickly and efficiently...
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Comment on agent fees
Fair
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Jun 13,2018
Jun 13,2018
6
people found
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I had reason to visit the Prestwick office to discuss aspects of the properties that they currently deal with for me. Although my properties are in Troon It was easier for me to use the Prestwick office and I'm glad I did. Tracey was my ...
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Comment on agent fees
In line with the rest of the local competitors.
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Sep 07,2017
Sep 07,2017
6
people found
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Highly recommend this company as David and the team provide first class customer service always putting the client first. They have managed my properties now for over 10 years and always provide a service I could trust...
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Feb 17,2017
Feb 17,2017
5
people found
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Appalling company. Customer service is totally non existant to the point that they refuse to meet to discuss their errors. My property was handed back damaged and wasn't cleaned. Rentolease thought this was acceptable and refused to take responsibility for it. Hope you have deep ...
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Oct 13,2016
Oct 13,2016
5
people found
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I would not recommend using this company at all. Although I cannot speak for the other staff members in terms of customer service, a certain staff member *' is a lot to be desired in terms of professional conduct. We had been trying to acquire ...
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May 24,2014
May 24,2014
5
people found
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Me and my husband have had a terrible experience with this agency from the very beginning and whoever considers using their service I recommend staying away from them. The day we moved in to the flat we noticed it was not cleaned. We raised this ...
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What agent could do to change your mind?
Show more respect to their tenants. Change their attitude, improve customer service and react to tenants' enquiries (especially the urgent ones) quicker.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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