80% sales valuation accuracy
80% sales fee satisfaction
0% lettings valuation accuracy
82% lettings fee satisfaction
Nov 03,2018
Nov 03,2018
1
people found
this helpful
this helpful
A terrible agency with bad customer service that rents unfit properties.
Property had a recurrent problem of black mould, with black mould present on the walls of the bedrooms and suspected under the carpet upon move in. Due to a severe respiratory allergy, I had to move out within the first few days after moving in. The company was not helpful with solving this issue, and I wound up paying rent for an apartment that was uninhabitable due to a severe adverse effect on my health. I don't believe the property was fit for leasing and I recommended the remaining tenants report the property to the council.
I would not recommend this company to any individual hoping to find a rental property in London.
Property had a recurrent problem of black mould, with black mould present on the walls of the bedrooms and suspected under the carpet upon move in. Due to a severe respiratory allergy, I had to move out within the first few days after moving in. The company was not helpful with solving this issue, and I wound up paying rent for an apartment that was uninhabitable due to a severe adverse effect on my health. I don't believe the property was fit for leasing and I recommended the remaining tenants report the property to the council.
I would not recommend this company to any individual hoping to find a rental property in London.
Comment on agent fees
The fees are exorbitant for a terrible service
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Latest Reviews
17th Sep 2023
reviewed by 'Rich'
5th Aug 2020
reviewed by 'Oskar'
5th Aug 2020
reviewed by 'Oskar'
19th Oct 2019
reviewed by 'James'
9th Jul 2019
reviewed by 'June'
2nd Apr 2019
reviewed by 'Edi'
Opening Hours
Address
Sworn & Company
194 Chiswick High Road
Chiswick,London
Greater London
W4 1PD
020 899 53076
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 80% | 80% | £0 | £0 |
| Lettings | 0% | 82% | £660 | £1,692 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 8 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 17,2023
Sep 17,2023
0
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Sworn & Co called me to arrange a viewing for the studio in Chiswick. I drove 16 miles to make it and walked the last mile in the rain. They didn't bother to show up. I called their office 10 times—no answer....
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Aug 05,2020
Aug 05,2020
0
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We rented from Sworn & Co our last 2 properties in total for more then 7 years and we are very happy with their services provided .. any repairs, enquiries were arranged at very short time....
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Aug 05,2020
Aug 05,2020
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We rented from Sworn & Co our last 2 properties in total for more then 7 years and we are very happy with their services provided .. any repairs, enquiries were arranged at very short time....
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Oct 19,2019
Oct 19,2019
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We rented with Sworn for 3 years. Absolutely no problems, they responded fast to address any issues. They also helped us finding new tenants to take over our lease very fast. Great service and professional agency - cannot recommend enough!...
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Jul 09,2019
Jul 09,2019
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We rented a flat managed by Sworn & Co for around 14 months. We found all members of the team to be friendly, responsive and professional. The flat suffered damage on a few occasions from leaks from the property above and staff at Sworn proved very efficient ...
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Apr 02,2019
Apr 02,2019
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We had several problems with our apartment. The repair was organized the same day! Great people and always in good contact! Would definitely recommend that agency....
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Nov 03,2018
Nov 03,2018
1
people found
this helpful
this helpful
A terrible agency with bad customer service that rents unfit properties.
Property had a recurrent problem of black mould, with black mould present on the walls of the bedrooms and suspected under the carpet upon move in. Due to a severe respiratory allergy, I had ...
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Comment on agent fees
The fees are exorbitant for a terrible service
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Jun 11,2018
Jun 11,2018
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We lived 3 years at flat managed by Sworn & Co.
Agency was always well organised,
The Staff were friendly and professional.
A great service. We recommend this Agency....
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Feb 04,2018
Feb 04,2018
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We rented from Sworn & Co. for a few years,
Agency staff has been efficient, reasonable, friendly and professional, we would surely recommend it....
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Mar 09,2017
Mar 09,2017
1
people found
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Very bad agency. Bad maintanance, communication, don't care about request only about taking as much money as they can....
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Feb 17,2017
Feb 17,2017
1
people found
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We really enjoyed our 7 years stay at Flat 2 St Mary's Court, Blythe Road, West Kensington that was managed by Sowrn & Co. We found the agency's staff are very professional and helpful. They are focused and well organised at their job - plus they are very ...
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Comment on agent fees
I found the staff are very friendly and fair
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Mar 11,2013
Mar 11,2013
1
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The agent has provided a good service over many years. When there have been problems at the property they have been promptly resolved....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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