100% lettings valuation accuracy
33% lettings fee satisfaction
Oct 31,2018
Oct 31,2018
0
people found
this helpful
this helpful
I would leave less than 1 star if it would let me! We sold our flat to a cash buyer, no mortgage, no searches, no surveys. We had no mortgage to pay off either and a long lease owned by the council, so very secure. Connells pushed us to use their solicitors and both sides agreed as we were assured it would speed things along. The price for legal went up from £750 to almost £1400 and as Connells had taken £200 upfront, we couldn't cancel. Connells have not chased or pushed, they don't return calls, they are awful. Do not use this agent! We were tricked into using their recommended solicitor and they haven't even attempted to speed things along for us. Absolutely rubbish, awful service. I will never use them again!
Comment on agent fees
Acceptable, if they had done what they promised.
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Latest Reviews
31st Oct 2018
reviewed by 'JoJo'
13th Mar 2018
reviewed by 'Disgruntled'
9th Sep 2015
reviewed by 'Laura'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 33% | £650 | £795 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 2 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 05,2023
Jan 05,2023
0
people found
this helpful
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I've received so far what seems a very professional service in letting my property through their letting agency. Thoroughly impressed with their service and looking forward to a long-standing professional dynamic with the team at the Sutton Coldfield Branch....
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Oct 31,2018
Oct 31,2018
0
people found
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I would leave less than 1 star if it would let me! We sold our flat to a cash buyer, no mortgage, no searches, no surveys. We had no mortgage to pay off either and a long lease owned by the council, so very secure. Connells ...
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Comment on agent fees
Acceptable, if they had done what they promised.
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“Untrustworthy amateur outfit in Sutton Coldfield. This branch absolutely deserves ......”
Mar 13,2018
Mar 13,2018
1
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Untrustworthy amateur outfit in Sutton Coldfield.
This branch absolutely deserves its ranking of #26962 out of 26583 branches in the UK!...
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Mar 26, 2019
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(1)
I agree completely with the one star reviews
nWill never use again
nThe easte agencie never even told us that tje person who was dealing with our purchase left.The only reason found out was because rang up and asked to speak to him and was told he had left a week ago.No call to informed me of this and who was taking over the sale
nAll the calls regarding the sale has come from me.I am at lost to think of anything they have done.Dont touch deserve poor rating ...
Sep 09,2015
Sep 09,2015
0
people found
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Connells are by far are the worst letting agency I have ever dealt with! First off, the tenancy agreement was drawn up with the incorrect rent payment date, luckily my partner noticed prior to signing and asked for new contracts to be created, they were, ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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