100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
“Landlords refrain from instructing you want your property mis-managed, damaged with over occupancy and no intervention...”
Oct 28,2018
Oct 28,2018
1
people found
this helpful
this helpful
Landlords if you are considering using Clyde, please re-think your agent unless you want it mis-managed, overcrowded and damaged. Do not fall for their sales talk that there will be inspections every two months, I have an email which states they aim for quarterly. However as in our experience and in the words of management, if the tenant doesn't give access, we can't do anything. During the actual inspections they got access for, the inspection agent happily took photos of extra beds, suitcases, toothbrushes and a fridge without asking why, when there was only one person listed on the tenancy agreement at our property. We continually challenged this and it was agreed, it was looking like an unauthorised occupancy, however nothing was done. In the end we have had to serve notice to quit due to the incompetence of Clyde who consistently ignore and cherry pick responses. They are alway quick to email anything that the tenant reports, however they do not enable you to gain access to carry out maintenance issues. The tenant has caused damage to our property, issues that fall within their tenant agreement as damage, however we have been told this will have to go to the tenancy deposit fund to rectify.
Landlords we used Clyde as we believed they would act as our agent and manage the property and ensure it was kept to the standard it was let at, this is not the case and falls well short of what we anticipated paying the fee each month for. Despite complaining they do not act accordingly. Do not put yourself through the stress they have caused us and use a reputable agency instead. We are now in the process of escalating our complaint to the relevant agencies.
Landlords we used Clyde as we believed they would act as our agent and manage the property and ensure it was kept to the standard it was let at, this is not the case and falls well short of what we anticipated paying the fee each month for. Despite complaining they do not act accordingly. Do not put yourself through the stress they have caused us and use a reputable agency instead. We are now in the process of escalating our complaint to the relevant agencies.
Comment on agent fees
They charge too much for the service they provide. They claim to carry out two monthly inspections then say if the tenant doesn’t want to give access, they don’t have to. We now have an authorised HMO because of their incompetence.
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Latest Reviews
31st Oct 2018
reviewed by 'Gemma'
28th Oct 2018
reviewed by 'Unhappy'
12th Dec 2017
reviewed by 'Stewart'
28th Dec 2016
reviewed by 'alan'
6th Oct 2016
reviewed by 'Karen'
Opening Hours
Address
Clyde Property
8 Busby Road
Clarkston,Glasgow
City of Glasgow
G76 7XL
0141 534 3777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £382,075 | £382,075 |
| Lettings | 100% | 50% | £425 | £725 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 1 | 0 | 3 | 2 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Oct 31,2018
Oct 31,2018
1
people found
this helpful
this helpful
If I could give zero stars I would! We're currently renting a property through this agency and they are the absolute worst we have just been served with notice to quit for no sufficient reason we have always paid our rent but the minute we ...
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Comment on agent fees
VERY BAD!!!!!
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“Landlords refrain from instructing you want your property mis-managed, damaged with over occupancy and no intervention...”
Oct 28,2018
Oct 28,2018
1
people found
this helpful
this helpful
Landlords if you are considering using Clyde, please re-think your agent unless you want it mis-managed, overcrowded and damaged. Do not fall for their sales talk that there will be inspections every two months, I have an email which states they aim for quarterly. However ...
read full review
read full review
Comment on agent fees
They charge too much for the service they provide. They claim to carry out two monthly inspections then say if the tenant doesn’t want to give access, they don’t have to. We now have an authorised HMO because of their incompetence.
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May 04,2018
May 04,2018
1
people found
this helpful
this helpful
We have been renting property with Clyde and are very impressed with Jordan kirkwoods efficiency.
Two recent repairs reported by our tenants have been resolved quickly. We have been informed beforehand and costs have been very reasonable with very good electrician and window repair man.
...
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Comment on agent fees
Very reasonable for their high standards
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Dec 12,2017
Dec 12,2017
1
people found
this helpful
this helpful
Stephanie is really helpful, knowledgeable and has been so caring throughout the many renting projects she has done for us. Stephanie has always been so professional in her manner and indeed her ability to find the right tenant for the properties we have is second ...
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Comment on agent fees
The fees are fair and great value for money. Everything that they can possibly do to make the transaction smooth and hassle free they do and that has to be worth something in most tenants minds. They hold your hand throughout the process.
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Dec 28,2016
Dec 28,2016
4
people found
this helpful
this helpful
With 2017 almost upon us.......Please don't make it a nightmare of a year, and rent from this ' uncaring' mob !!!!.
I rented up until March of this year, and trust me, im still bitter, angry, conned by them.
They aint interested in doing repairs ( I ...
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Oct 06,2016
Oct 06,2016
1
people found
this helpful
this helpful
I would just like to thank Kay Blair and the team at Clyde Property Clarkston for all their help in selling my own property and for assisting me on the purchase of my new property. The level of service was outstanding and the online log ...
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Comment on agent fees
Reasonable fees and worth every penny
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Dec 04,2015
Dec 04,2015
6
people found
this helpful
this helpful
Clyde Property in Clarkston were fine until we handed in our one month notice to vacate. During my last month in the property I had to deal with Clyde Property employee Liam MacKay. Liam has been the worst person I have had to deal with. ...
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What agent could do to change your mind?
Acted professionally and not lied to me.Attached Filesnbsp;
Comment on agent fees
Property is well priced
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Jun 01,2015
Jun 01,2015
0
people found
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Very Professional and efficient service from start to finish. Quick and easy to deal with.
Received 40 viewings for my property, resulting in a closing date within 8 days.
Extremely happy with the service I received from all the staff at Clyde property Clarkston branch.
Thank-You....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 9:40 AM 30/03/2018 by Jenna.b Jenna.b
