98% sales valuation accuracy
99% sales fee satisfaction
93% lettings valuation accuracy
97% lettings fee satisfaction
Oct 20,2018
Oct 20,2018
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I have had a few problems arising in my first few weeks in the flat, and since my frustration was growing, Anthony has been very empathetic, keeping me informed on the progress either by phone or email. He is very attentive and helpful, an excelent professional.
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Latest Reviews
30th Aug 2024
reviewed by 'siros Fard'
21st Nov 2023
reviewed by 'Tom'
16th Nov 2023
reviewed by 'Rachel L Parr'
8th Nov 2023
reviewed by 'Katrina'
2nd Oct 2023
reviewed by 'Jade'
22nd Sep 2023
reviewed by 'Mr Iain J Kendall'
Opening Hours
Address
Spencer Harvey Estate and Letting Agents
137 Shaw Heath
Stockport
Greater Manchester
SK2 6QZ
0161 480 8888
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 99% | £22,750 | £2,600,000 |
| Lettings | 93% | 97% | £325 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 122 | 3 | 420 | 29 | 61 | 1 | 58 | 3 | 78 | 4 |
Areas covered
- SK2
- Stockport
- SK1
- Manchester
- SK3
- Cheshire
- SK9
- SK8
- SK3
- M20
- M19
- SK7
- SK6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 30,2024
Aug 30,2024
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They are not honest at all.
They charge the landlord and the tenant with trickery.
I got my deposit back with many problems and complaints.
They lost me nearly a thousand pounds by removing the roof of the barn on a rainy day and never ...
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Nov 21,2023
Nov 21,2023
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Very happy with the service from Emily and the team at Spencer Harvey. Emily made the process of letting my property very smooth and stress free. She gave guidance when needed and dealt with the tenancy agreement and letting fees efficiently and professionally. Would recommend!...
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Nov 27, 2023
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(1)
Dear Tom,
Thank you for taking the time to share your positive experience with Emily and the team at Spencer Harvey. We're delighted to hear that you are very happy with the service provided.
It's wonderful to know that Emily played a key role in making the process of letting your property smooth and stress-free. Guiding you through the tenancy agreement and handling letting fees efficiently and professionally are important aspects of our service, and we're glad Emily met your expectations ...
Nov 16,2023
Nov 16,2023
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This was quite a challenging house sale. Richard was terrific from the moment he became involved, until we finally completed. I was kept up to date throughout, and Richard went to great personal effort to chase down outstanding actions and to work with the buyer ...
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Nov 17, 2023
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Dear Rachel Parr,
Thank you for sharing your experience with us, and congratulations on the successful completion of your house sale. We appreciate your kind words about Richard and our team.
We understand that selling a house can be quite challenging, and we're pleased to hear that Richard's dedication and efforts made a significant positive impact. Keeping you informed and actively working to address outstanding actions and collaborate with the buyer are crucial aspects of our service, a ...
Nov 08,2023
Nov 08,2023
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I had a bit of a bumpy ride as there were several changes in the agent handling my case - there were definitely extenuating circumstances for those changes so I can't begrudge that, but I did feel left in the dark as I wasn't told ...
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Nov 10, 2023
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Hi Katrina,
Congratulations on settling into your new home! Thank you for sharing your experience with us. We genuinely appreciate your open and insightful feedback, and we're grateful for your understanding during the challenges along the way.
We're pleased to hear that despite the initial hurdles, Spencer Harvey successfully navigated through to completion. Richard and Andrew worked diligently to ensure a smooth process and kept you well-informed during the crucial stages.
Your unders ...
Oct 02,2023
Oct 02,2023
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Emily has been great from the very start of booking the viewing to explaining the whole process and being honest with me throughout the whole process. Emily shows compassion for her clients and shows understanding about moving house being a very exciting but emotional time.
...
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Oct 13, 2023
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Dear Jade,
We're absolutely thrilled to read your wonderful review and hear about your fantastic experience with Emily at Spencer Harvey! Thank you for taking the time to share your feedback. We take immense pride in providing a top-notch service, and it's heartwarming to know that Emily was instrumental in ensuring your experience was smooth, transparent, and quick.
Emily is indeed a shining star on our team, and her dedication to her clients is truly commendable. We greatly appreciate yo ...
Sep 22,2023
Sep 22,2023
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The whole experience of letting a property can be as stressful as buying a place. The experience that I had with spencer harvey and namely Emily Price was extremely easy and unstressful. I needed a quick turn around and from viewing the property to receiving ...
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Nov 06, 2023
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Dear Mr Ian,
We are delighted to hear about your stress-free and seamless experience with us, especially with Emily Price at Spencer Harvey. Your feedback reaffirms our commitment to making the entire process of letting a property as smooth and hassle-free as possible.
We understand that the process of letting a property can be as stressful as buying one, and we're thrilled that Emily was able to provide you with a quick and efficient turnaround. Her dedication and swift action, from the in ...
Sep 02,2023
Sep 02,2023
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I am delighted with the service provided
By Ginene. She was knowledgeable about the property when we first viewed it. She was instrumental in the bidding process. She seemed genuinely interested in us and getting us the house that we wanted. She remained on contact ...
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Nov 06, 2023
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Dear June,
We are absolutely thrilled to read your wonderful review! It brings us immense joy to hear about your fantastic experience with our team at Spencer Harvey. Your kind words resonate deeply with our commitment to delivering exceptional service, and we're elated that our team's dedication played a pivotal role in ensuring your journey to your new home was nothing short of extraordinary.
Our team's profound knowledge and genuine interest in understanding your needs made a significan ...
Aug 25,2023
Aug 25,2023
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Faultless service from start to finish. Thank you so much!...
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Nov 06, 2023
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Dear David,
Thank you for your kind words! We're thrilled to hear about your faultless experience with us. Your satisfaction is our top priority, and we're delighted we could provide you with exceptional service from start to finish.
Your support means the world to us. Should you need any further assistance or know anyone seeking similar service, please don't hesitate to reach out. We're here to ensure your future experiences are just as exceptional.
Warm regards,
The Spencer Harvey Te ...
Aug 23,2023
Aug 23,2023
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Been an absolute pleasure working with Ginene on the sale of our property. She always was on hand to advise us, with any questions or concerns we may have had. Having an agent like Ginene makes the whole process stress free. Thank you....
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Nov 06, 2023
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Dear Gary,
Thank you for sharing your experience! We're thrilled to hear that working with our team on the sale of your property was an absolute pleasure. Our team's dedication to being readily available to advise and address any questions or concerns played a pivotal role in making the entire process stress-free for you.
At Spencer Harvey, we aim to ensure a seamless and supportive experience, and we're delighted that our team's expertise contributed to your satisfaction.
Your appreciat ...
Aug 16,2023
Aug 16,2023
0
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this helpful
this helpful
Ginene and Jamie were amazing when we purchased our property in August. We were on a deadline due to a previous purchase falling through and our mortgage offer running out but Ginene and Jamie were so helpful in chasing both sides and pushing completion through ...
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Nov 06, 2023
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Dear Joanna,
We're thrilled to hear about your experience with our team during the purchase of your property in August. It's wonderful to know that the team was instrumental in ensuring a smooth and timely completion, especially given the time constraints you were facing.
Their proactive approach in chasing both sides and pushing through the completion before your deadline exemplifies our commitment to providing exceptional service at Spencer Harvey.
Your kind words mean a lot to us. If ...
Aug 15,2023
Aug 15,2023
0
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Spencer Harvey are a fabulous estate agency! They've been amazing from start to finish. They sold my home quickly and got me a great price for it too. The buyers needed the process to move quickly and Ginene has been absolutely key in ensuring that ...
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Aug 17, 2023
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Dear Sophie,
Wow, thank you so much for your incredibly kind words and for sharing your experience with us! We are absolutely thrilled to hear that we could meet and exceed your expectations throughout the entire process of selling your home.
Ginene truly is a star in our team, and we're thrilled to see that her dedication played a pivotal role in ensuring a smooth and expedited transaction for you. Keeping you updated and informed every step of the way is of utmost importance to us, and w ...
Aug 14,2023
Aug 14,2023
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We have finally moved into our new home after a very long journey of ups and downs. We purchased our property through Spencer Harvey and we can honestly say we don't think we would have got over the line without them, in particular Ginene. The ...
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Nov 08, 2023
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Dear John & Margo,
Congratulations on your new home, and thank you for entrusting Spencer Harvey with your property purchase. We're delighted to have been a part of your journey, and it warms our hearts to hear about your positive experience with our team.
Navigating the ups and downs of a property journey can be quite a ride, and we're honored to have played a part in making your experience a smoother and more positive one. Our team takes immense pride in providing top-notch assistance, c ...
Aug 12,2023
Aug 12,2023
0
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this helpful
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Everyone who has played a part in the whole process of moving has been so helpful.
Arriving at my first viewing, I was made to feel very welcome. After putting in my notion of interest, Emily Price was so patient and reassuring with my endless ...
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Nov 08, 2023
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Dear Samantha,
Thank you for taking the time to share your experience, and congratulations on your new home. We're thrilled that you found our team to be incredibly helpful throughout your moving process.
It's heartening to hear that from your very first viewing, you were made to feel welcome. Emily Price's patience and reassurance during your worrying moments highlight our commitment to providing a supportive and understanding service. We truly appreciate your kind words about her dedicat ...
Aug 10,2023
Aug 10,2023
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Morgan has been great to work with and very helpful...
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Nov 08, 2023
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Dear Nageena,
Thank you for your feedback regarding your experience with Morgan. We're thrilled to hear about your positive interaction with us.
Morgan is dedicated to providing great assistance, and we're glad that you found working with him to be helpful. Your kind words about his support mean a lot to us.
If there's anything more we can do for you or if you have any further questions, please don't hesitate to reach out. We're here to assist you and ensure your experience remains posi ...
Aug 04,2023
Aug 04,2023
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Emily has been nothing but helpful and reassuring during the whole process of arranging our let agreement. When things didn’t go as planned she reassured me and did everything in her power to get us into the property as quickly as possible.
I’ve ...
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Nov 08, 2023
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Dear Libby Burgess,
Thank you for sharing your experience with Emily during the process of arranging your let agreement. We're delighted to hear about your positive encounter with her and our services.
Emily's dedication to providing helpful and reassuring support is truly commendable. We understand that unforeseen circumstances can arise, and it's wonderful to know that Emily's prompt responses and attentive assistance played a crucial role in ensuring a smooth transition for you into the ...
Jul 21,2023
Jul 21,2023
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Absolutely fantastic! Thorough, professional, warm and absolutely committed to securing the best outcome whatever unforeseen circumstances occur. I’d like to thank Martin, Ginene and team for their hard work and unfailing optimism. Ginene in particular navigated some bumps in the road with utter brilliance. ...
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Nov 08, 2023
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Dear Sarah,
Thank you for your wonderful feedback and for acknowledging the efforts of our team at Spencer Harvey. We're thrilled to have been part of your journey and to have provided a positive experience for you.
The team's dedication to ensuring a thorough, professional, and warm service, even amidst unforeseen circumstances, is our top priority. It's heartening to know that we were able to navigate through challenges and maintain an unwavering commitment to securing the best outcome f ...
Jul 21,2023
Jul 21,2023
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I would highly recommend Spencer Harvey estate agents. Ginene in particular has been fantastic!! We actually originally went with another estate agent and the difference between them was like night and day. Ginene went above and beyond to get our sale across the line at ...
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Jul 20,2023
Jul 20,2023
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What can I say, the team at Spencer Harvey were absolutely brilliant from start to finish. I beauty paraded three estate agents to sell my parent's house and from the minute Martin attended the property it was never in doubt I would appoint him. They ...
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Jul 12,2023
Jul 12,2023
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I have used Spencer Harvey to sell two properties. They are always responsive and helpful. Highly recommended....
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Jul 06,2023
Jul 06,2023
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Ginene and the team at Spencer Harvey have been amazing at getting our purchase sorted asap. Every email and call was responded to quickly and with their help we managed to get from offer to exchange in 8 weeks even with a couple of bumps in ...
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Jul 03,2023
Jul 03,2023
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Emily was so friendly & helpful to me & my partner. I generally felt she understood our needs and went the extra mile for us. Felt a lot more personal than others estate agents we had been in contact with. So happy with everything & how smooth the ...
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Jun 28,2023
Jun 28,2023
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Super quick and helpful communications over maintenance for the house....
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Jun 27,2023
Jun 27,2023
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Excellent Customer service and great communication throughout the transaction. I was very happy to work Spencer Harvey from start to finish....
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Jun 13,2023
Jun 13,2023
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A good experience, hassle free, I’ve been kept well informed at every stage, I would definitely recommend using Spencer Harvey for selling your property....
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Jun 12,2023
Jun 12,2023
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They were always a phone call away , Morgan would always reply and resolve issues on time ....
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May 26,2023
May 26,2023
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Exceptional service from Spencer Harvey. Petrina is truly fantastic and managing properties and coordinating all that needs doing, being supportive of both the tenant and landlords needs.
Thank you for everything Petrina!...
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May 26,2023
May 26,2023
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Spencer Harvey have been absolutely fantastic, supportively and strategically managing a complicated sale. Ginene in particular has been exceptional, providing all the right advice and guidance throughout to get the best end result for all!
Thanks Ginene, you have been amazing!...
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May 26, 2023
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Thank you so much Melanie- firm an experienced Landlord/Vendor this means so much!! I know you have had a bumpy road so I am absolutely delighted for all the team to receive your lovely comments . ...
May 23,2023
May 23,2023
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So far, So good!
Moved in on the 18th May and the communication from the estate agents leading up to that was excellent and they have been very supportive helping us move. Emily, David and Morgan deserve special recognition for their help....
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May 22,2023
May 22,2023
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As an experienced landlord of many years we decided to change our business model and utilise an agent this time as apposed to self manage .What a refreshing difference to experience such a professional service . David assessed our property and within a week the bookings ...
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May 22, 2023
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Mark, thank you so much for taking the time to leave this. For a Landlord as experienced as you to recognise the value and service of an agent is praise indeed. We look forward to working with you for many years ...
May 16,2023
May 16,2023
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Ginene from Spencer Harvey was amazing at keeping in touch and problem solving when issues cropped up with my property purchase. Always calm, friendly and helpful when I spoke to her and nothing was too much trouble. Ginene ensured everything went as smoothly as it ...
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Lucy
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Tenant Fees
Reservation Fee
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Last updated on 03/06/2019, 5:35 PM by Anne-Marie Smith Operations DirectorSecurity Deposit (per tenancy. Rent under £50,000 per year)
Five weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.
Security Deposit
(per tenancy. Rent
under £50,000 per year)
Security Deposit (per tenancy. Rent of £50,000 or over per year)
Six weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.
Security Deposit
(per tenancy. Rent of £50,000 or over per year)
Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Last updated on 03/06/2019, 5:38 PM by Anne-Marie Smith Operations DirectorLost Keys
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Last updated on 03/06/2019, 5:39 PM by Anne-Marie Smith Operations DirectorVariation Of Contract((Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Last updated on 04/06/2019, 12:01 PM by Anne-Marie Smith Operations DirectorChange of Sharer
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher.
To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
Last updated on 03/06/2019, 5:41 PM by Anne-Marie Smith Operations DirectorKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please contact our offices for the full complaints procedure.
Last updated at 11:19 AM 21/03/2022 by
Awards won by Spencer Harvey Estate and Letting Agents, Stockport SK2 6QZ
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2023
Best Letting Agent in Stockport
-
2023
Best Estate Agent in SK2
-
2023
Best Letting Agent in SK2
-
2022
Best Letting Agent in SK2
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2022
Best Estate Agent in SK2
-
2022
Best Letting Agent in Stockport
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2023
Best Estate Agent in Stockport
-
2022
Best Letting Agent in North West
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2024
Best Letting Agent in Stockport
-
2023
Best Estate Agent in North West
