Edinburgh, EH3
4.9/5, 36 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
56% lettings valuation accuracy
99% lettings fee satisfaction

“So far excellent service...”

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Oct 14,2018
Minithumbup
By: 'Catherine'
Oct 14,2018
2 people found
this helpful
I have been very impressed with the service I have had from Ross i.e. Answering calls quickly explaining complex things on the contract etc., always in a professional and friendly way. Even replying to calls whilst on holiday and on a Sunday. I sincerely hope this continues. I have no reason to doubt this.
Comment on agent fees
Very reasonable compared with other companies
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Opening Hours
Address

Belvoir
28-28a Dundas Street
City Centre,Edinburgh
City of Edinburgh
EH3 6JN
0131 226 2545

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £130,000 £130,000
Lettings 56% 99% £400 £2,450
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 20 2 2 0 0 0 3 0
Areas covered
  • EH11
  • EH1
  • EH12
  • EH2
  • EH13
  • EH3
  • EH14
  • EH4
  • EH15
  • EH5
  • EH16
  • EH6
  • EH17
  • EH7
  • EH18
  • EH8
  • EH22
  • EH9
  • EH30
  • EH10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA TPOS TDS SAGEagent LPS
Latest Properties

No Properties

Images & Videos

“My flatmate and I are very pleased with Belvo......”

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Oct 28,2021
Minithumbdown
Lisa
By: 'Jennifer'
Oct 28,2021
0 people found
this helpful
My flatmate and I are very pleased with Belvoir Edinburgh, we would like to thank especially Lisa for her reactivity and assistance ever since we moved in this October. I would recommend Belvoir without hesitation....
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“I have had a fantastic experience with Belvoi......”

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May 13,2021
Minithumbup
Lisa
By: 'Juliette Grossman'
May 13,2021
0 people found
this helpful
I have had a fantastic experience with Belvoir and its Edinburgh team. The agency are very responsive and helpful - would highly recommend!...
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“Recently, Lorraine helped me to get a heater ......”

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Feb 24,2020
Minithumbup
By: 'R'
Feb 24,2020
0 people found
this helpful
Recently, Lorraine helped me to get a heater replaced almost immediately. She has always been very efficient and has demonstrated her great customer service skills again. I have had nothing but great service from her and am happy to strongly recommend Lorraine....
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“My wife and I want to thank Lisa very much fo......”

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Sep 12,2019
Minithumbup
Lisa
By: 'Michael'
Sep 12,2019
0 people found
this helpful
My wife and I want to thank Lisa very much for taking the time today to help us learn about letting a flat. She made the strongest possible positive first impression on us. We now understand a bit about the flat letting market and the ...
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“Ross has been wonderful in regards to everyth......”

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Jun 26,2019
Minithumbup
Ross
By: 'Gianluca'
Jun 26,2019
0 people found
this helpful
Ross has been wonderful in regards to everything I have needed him to do with moving in, moving out and securing the property once again. All problems were dealt with promptly, supported by regular communication....
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“Reassurance...”

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Jun 19,2019
Minithumbup
By: 'Julie'
Jun 19,2019
0 people found
this helpful
Lorraine was very helpful with a number of issues relating to the maintenance of my property felt reassured that someone was looking out form my interests as well as importantly the tenant...
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“Excellent Service...”

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Jun 15,2019
Minithumbup
By: 'Alba'
Jun 15,2019
0 people found
this helpful
Lorraine excels in the Position of Maintenance. Totally Organised and On the Ball with handling and distributing Jobs with a High Knowledge of what is required to Fix the problems without any Fuss. The Job Sheets are always explanatory and usually followed up with a ...
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Comment on agent fees
Good
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“Outstanding...”

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Jun 14,2019
Minithumbup
By: 'Bazza'
Jun 14,2019
1 people found
this helpful
My daughter and 4 other Edinburgh students went for the annual flat searching expedition aided by myself. Historically I found Belvoir Edinburgh to have average reviews but these seem to have improved since Ross took over. We found them to be very helpful and prompt on ...
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“Bathroom Works...”

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Jun 03,2019
Minithumbup
By: 'Lorraine'
Jun 03,2019
1 people found
this helpful
My company is a service provider of building maintenance works to Belvoir and our dealings with Lorraine Doig in the Edinburgh office have been efficient and well managed. All communications and instructions from her are clearly received, any follow-up information requests on our part are ...
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“Bedroom Ceiling Repair...”

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May 30,2019
Minithumbup
By: 'James'
May 30,2019
1 people found
this helpful
Fast, pleasant and professional response to our call regarding a ceiling repair. Very happy indeed with the way Lorraine handled this at every stage....
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“Inefficient service...”

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May 30,2019
Minithumbdown
By: 'Unhappy'
May 30,2019
3 people found
this helpful
. When I called * about a leak from my flat to the flat below asking for a plumber I was first told she would call one, then after phoning back hours later discovered she had called an appliance engineer, who could not do anything to fix ...
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By: Ross Young
May 30, 2019
View all comments (1)
Thank you for you review, However i do not understand the comments made? When the issue was reported the leak was said to be coming from the washing machine and the appliance engineer came out however this wasnt the issue and on his report we instructed a plumber to come out and the issue was rectified and updates made through out with regards to unprofessional manner i have listened back to the maintenance calls and havent come accross any calls that would or could appear to be unprofessional ...

“Efficient and Helpful...”

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May 30,2019
Minithumbup
Lisa
By: 'Five'
May 30,2019
1 people found
this helpful
We are a group of students who have been trying to secure a property but with most agents not showing a interest to help we found ourselves at Belvoir where we dealt with Zoe and Lisa who from the start took all our details booked ...
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Comment on agent fees
good
Was this helpful? Yes

“Speed & Diligence...”

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May 28,2019
Minithumbup
By: 'R'
May 28,2019
1 people found
this helpful
Lorraine has helped me resolve a few problems with my apartment. She has always endeavoured to find expedient and effective solutions. I have had nothing but great service from her and am happy to strongly recommend Lorraine....
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“Expert management skills...”

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May 28,2019
Minithumbup
By: 'Mel'
May 28,2019
1 people found
this helpful
Lorraine has always dealt with my issues immediately with positive results. She communicates in a professional manner and is very understanding and non judgemental....
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Comment on agent fees
I don't pay fees
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“Excellent service...”

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May 28,2019
Minithumbup
By: 'EKO'
May 28,2019
1 people found
this helpful
Lorraine Doig responds quickly to enquiries and requests for assistance. As the compliance and maintenance manager responsible for my apartment, she has been quite excellent. If you have any problems and you contact Lorraine, you can be sure it will be resolved promptly and efficiently....
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“Great!...”

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May 28,2019
Minithumbup
By: 'Rabbie'
May 28,2019
1 people found
this helpful
Lorraine has tons of iniative and was able to solve my issue quickly and with no fuss. Kept me very well informed every step of the way....
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“Consistent service...”

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May 27,2019
Minithumbup
By: 'Felicity'
May 27,2019
1 people found
this helpful
Lorraine is polite, always responds to my emails and has been very helpful in helping sort out a shared repair....
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“review...”

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May 24,2019
Minithumbup
By: 'ray'
May 24,2019
1 people found
this helpful
LORRAINE HAS A VERY PROFFESSIONAL ATTITUED,IS ALLWAYS HELPFUL AND GOOD AT KEEPING ANY ISSUES UPDATED. I WOULD HAVE NO HESITATION IN RECCOMENDING HER IN THE FUTURE....
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“Excellent Service...”

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May 24,2019
Minithumbup
By: 'Andrew'
May 24,2019
1 people found
this helpful
Lorraine has been very helpful getting us set up in temporary accomodation as building work is being carried out. She was able to organise quick payment allowing us to book into an AirBnb while the work goes on. She has been very quick to reply ...
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“Helpful and extremely efficient...”

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May 24,2019
Minithumbup
By: 'Great'
May 24,2019
1 people found
this helpful
Lorraine was fantastic with helping during an upcoming decant at 123 Dundee Street. She was really understanding to the situation and arranged a move for her client....
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“Customer First Approach...”

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Mar 08,2019
Minithumbup
By: 'Hariharasudan'
Mar 08,2019
2 people found
this helpful
Being new to the country, Accommodative Approach shown by the agents was impressive to us. I never experienced this feeling with other few agents...
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Comment on agent fees
Good
Was this helpful? Yes

“Great communicator...”

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Mar 01,2019
Minithumbup
By: 'Laudy'
Mar 01,2019
2 people found
this helpful
Lorraine always replied as quickly as she could, which was very helpful when I had to talk with the landlord. She has a great, professional attitude....
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Comment on agent fees
Good
Was this helpful? Yes

“Great communicator...”

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Mar 01,2019
Minithumbup
By: 'Laudy'
Mar 01,2019
2 people found
this helpful
Lorraine always replied as quickly as she could, which was very helpful when I had to talk with the landlord. She has a great, professional attitude....
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Comment on agent fees
Good
Was this helpful? Yes

“Expectations...”

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Feb 28,2019
Minithumbup
By: 'Oldtimer'
Feb 28,2019
2 people found
this helpful
Having been a Landlord for around 30 years, spending almost 20 of them with Ryden & laterally Belvoir, everything has stayed the same the staff have changed of the years but the service has not got better! However since Andrew brought Ross the new General Manager on board ...
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Comment on agent fees
Fees are good value for Service Very pleased
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“Bathroom repairs...”

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Feb 28,2019
Minithumbup
By: 'Cathy'
Feb 28,2019
0 people found
this helpful
Fantastic help from Lorraine when water ingress from the flat above ours caused the bathroom ceiling to fall in. The tenants were moved out for their safety, repairs estimated for insurance and all carried out to a very high standard. There was a lot of ...
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Comment on agent fees
Average
Was this helpful? Yes

“Amazing quick and understanding response!...”

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Dec 25,2018
Minithumbup
By: 'Nadia'
Dec 25,2018
2 people found
this helpful
I just wanted to say big thank you to Lorraine! Just before Christmas (7 days before Christmas break), our glass job cracked so we needed to change it ASAP. The process however involved getting an engineer to come in and check and quote for a new ...
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“Wonderfully helpful and efficient!...”

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Dec 12,2018
Minithumbup
By: 'Pete'
Dec 12,2018
2 people found
this helpful
I live in Singapore, so dealing with my flat in Edinburgh can be tricky. I've used Belvoir (previously Rydens) for about 20 years. Abby Campbell took over my account recently and is great: she responds fast and in full to my emails, she's across the issues, ...
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Comment on agent fees
Belvoir takes 15%. I haven't shopped around. It seems about right for the service they provide. Any more and I might shop around, but I'm OK with this amount.
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“Feedback...”

Share on :
Dec 12,2018
Minithumbup
By: 'EQ'
Dec 12,2018
2 people found
this helpful
Lorraine was very proactive in liaising with the landlord and contractors in ensuring that urgent maintenance works which were brought to her attention were promptly addressed....
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“Super efficient...”

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Dec 12,2018
Minithumbup
By: 'Natasha'
Dec 12,2018
2 people found
this helpful
Abby has been a great help to me in sorting out an issue with an appliance in my apartment. She is very quick at responding to emails and she ensures everything is sorted to the best of her ability....
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“Fast professional service...”

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Dec 11,2018
Minithumbup
By: 'Miss'
Dec 11,2018
3 people found
this helpful
I needed a property quickly in the centre of town, they found me my perfect flat once viewed the property they had the tenant checks completed within 3days I was moved in perfect service from start to finish thanks again...
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Comment on agent fees
Good
Was this helpful? Yes
Staff picture Lisa
(4)
Staff picture Sophie
Staff picture Nathan
Staff picture Katy
No image available Malin

Landlord Fees

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

Looking to Rent out your Property?

We have a number of different services to help suit you as a Landlord achieve the most return, rather than paying for a service you don't need.

Contact us today to discuss your needs and we can run through the different service levels & costs.

Last updated on 11/10/2018, 11:39 AM by Ross Young General Manager


Vendor Fees

Overall Fees
£999 (inc. VAT), On Completion (Fees are negotiable)

NO Marketing Fee's * NO Hidden Extras * Full Premium Service with Online costs.

Belvoir are situated in the heart of Edinburgh on Dundas Street Covering Edinburgh & surrounding Area's

We offer a Competitive Service with fantastic costs meaning you get the highest level or service with the lowest cost meaning more money in your pocket.

Last updated on 11/10/2018, 11:36 AM by Ross Young General Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints must be submitted in writing to the General Manager and contain specific details in relation to the aspects of our service that may not have met with your expectations. Please provide any supporting documentation such as e-mails, letters or official paperwork that will support your complaint.
On receipt of any written complaint the General Manager will acknowledge receipt and will be dealt with as per our Terms of Business, however, we will endeavour to formally respond to any complaints within a maximum of 21 days.
We reserve the right to have up to 60 days to fully investigate and respond to any complaints of a serious and/or complicated nature.


Contact Details:
Ross Young
General Manager
28-28a Dundas Street, Edinburgh, EH3 6JN
[email protected]
Last updated at 3:56 PM 11/10/2018 by allAgents

Awards won by Belvoir, Edinburgh EH3 6JN



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Belvoir

Branch - Edinburgh, EH3