1 Star Review
Oct 10,2018
By:
'Very'
Oct 10,2018
Branch: Bridgend, 1 Nolton Street
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: No
Postcode: CF36
Branch: Bridgend, 1 Nolton Street
Lettings (as a Tenant)
Rent PCM: £450
Postcode: CF36
1
people found
this helpful
Words can not describe the absolute dreadful experience I've had with this letting agency over the past year. Jobs not carried out. Rats running around the property. Discrimination, Harrasment and down right rude members of staff. The flat looked like it had never been cleaned when I moved in. I was told the lights in the bathroom were not working but I was reassured it has been newly tiled and cleaned, once I got the keys and the lights were fixed it was obvious they were trying to cover up the fact the bathtub was black. The staff are degrading. I am a young mother with a child and they have obviously taken advantage of this in order to skip work needing to be done. It took 4 months for windows to be fixed baring in mind I had a newborn. One wall is black from damp which I was told to 'leave for a few months' the months entering summer may I add, and then go from there. It was obvious the damp was not going to get worse during these summer periods. It's taken 3 months for them to come out and asses a broken pipe outside the flat which is allowing rats to enter the property. I'm paying for a flatcar in which I can't use the kitchen, bathroom or living room. My one year old can not go down on the floor at all because of the diseases rats carry and the risk to my child's health. They have been very aggressive over email now these issues are being addressed and denying all knowledge (luckily I have kept emails) my advice would to avoid like the plague.
Comment on agent fees
Ok.
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