100% sales valuation accuracy
100% sales fee satisfaction
89% lettings valuation accuracy
99% lettings fee satisfaction
Oct 05,2018
Oct 05,2018
0
people found
this helpful
this helpful
This is my second experience with letting agents in the UK, but I've found such a great difference with the previous one. Scott and all the other members of the staff are incredibly kind and willing to help for all the issues and requests I had. I think the main difference on respect of other agencies I've been in contact with is the friendly approach of the guys, which are also very professional and efficient.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
3rd Mar 2021
reviewed by 'Tanya'
22nd Mar 2019
reviewed by 'Andrew'
8th Feb 2019
reviewed by 'RD'
21st Nov 2018
reviewed by 'Ex'
5th Oct 2018
reviewed by 'arianna'
3rd Oct 2018
reviewed by 'Connor'
Opening Hours
Address
C & R Properties
Citypoint 2,156 Chapel Street
Manchester
Lancashire
M3 6ES
01612279990
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £90,000 | £281,000 |
| Lettings | 89% | 99% | £485 | £1,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10 | 0 | 15 | 1 | 2 | 0 | 4 | 0 | 2 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Mar 03,2021
Mar 03,2021
0
people found
this helpful
this helpful
Awful, avoid like the plague! I rented for just a year before left with no choice but to move out. I have never come across a 'professional body' that is so terrible at communication topped with unprofessional behaviour. Ignored emails on multiple occasions, when asked ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 03, 2021
View all comments
(1)
Hi
Thanks for your comments.
You have mentioned the leak which occurred over Christmas and the offices were closed. It is common practice to check with the apartment above to see if they are leaking. This was a management issue and not related to our property and landlord.
Other than this you haven't come back to us with any issues and you chose to leave and actually without informing us of any concerns. In relation to the dishwasher, apologies this was an error but clearly if it was essen ...
Mar 22,2019
Mar 22,2019
0
people found
this helpful
this helpful
C&R on Chapel St. are an absolute GEM of an agency! I can pop in anytime I want, with any little question or concern, and they drop everything they're doing an gladly assist. They email back very quickly, and when discussing replacement of a ...
read full review
read full review
Comment on agent fees
Very fair agency fees.
Was this helpful?
Yes
Yes
Feb 08,2019
Feb 08,2019
0
people found
this helpful
this helpful
When times are tough for a landlord, when a tenant stops paying rent, or when there is a big insurance claim, you can be sure that C&R will go the extra mile to make sure that the landlords interest are fully protected and any ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2018
Nov 21,2018
0
people found
this helpful
this helpful
C&R were a pleasure to deal with, very responsive and always ready to help. Scott Birkinshaw demonstrated a level of commitment and professionalism that were a credit to him. Could not recommend more highly....
read full review
read full review
Comment on agent fees
Very satisfied.
Was this helpful?
Yes
Yes
Oct 05,2018
Oct 05,2018
0
people found
this helpful
this helpful
This is my second experience with letting agents in the UK, but I've found such a great difference with the previous one. Scott and all the other members of the staff are incredibly kind and willing to help for all the issues and requests I ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 03,2018
Oct 03,2018
0
people found
this helpful
this helpful
Very helpful in setting up and organising the property for us. Answered all our questions about the property, and if he didn't know was willing to find out for us. Thanks for everything...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Aug 01,2018
Aug 01,2018
0
people found
this helpful
this helpful
I have been a tenant for the last year and I have always found C&R to be very helpful and friendly. Good communication from them on my check in and check out. Had no issues at all during my time and found them all ...
read full review
read full review
Comment on agent fees
Good Fees were not high at all
Was this helpful?
Yes
Yes
Jun 19,2018
Jun 19,2018
1
people found
this helpful
this helpful
Thank you to both Chelsea and Scott for all the time spent making sure everything was to the tee. We loved living in our apartment and if ever we had a problem, it was never too much for Chelsea. I would definitely rent through C&...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jun 19,2018
Jun 19,2018
0
people found
this helpful
this helpful
Scott is the best letting agent I've ever met, and I've met lots of them!
He accommodated me showing the property on a Sat, dealing with the whole letting process as quick as he could, being 100% available to assure I could move in ASAP. Very ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 13,2018
Jun 13,2018
0
people found
this helpful
this helpful
I would defiantly recommend C & R Properties, they have no hidden agency fees!! The support Scott and Chelsea at C & R Properties provided made my move virtually stress free. Thank you both for always being friendly and willing to help!...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jun 12,2018
Jun 12,2018
0
people found
this helpful
this helpful
Fantastic staff members, very helpful and kept us informed throughout the whole processs with what we needed to do and where we were at. Dealt with any problems with had effectively and efficiently, would happily recommend to anyone I know!...
read full review
read full review
Comment on agent fees
The fees are very reasonable and far, and explained well.
Was this helpful?
Yes
Yes
May 03,2018
May 03,2018
0
people found
this helpful
this helpful
Simply, great service with C&R properties. No issues during my term with them. The service from them is excellent and they are really professional....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 25,2018
Apr 25,2018
0
people found
this helpful
this helpful
Great service and customer support from Chelsea-Anne Percival, very well organised.
I would be more than happy to recommend C&R Properties.
Thanks for your help....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 16,2018
Mar 16,2018
0
people found
this helpful
this helpful
The team at C&R (City Centre) honestly make you feel liken a top-tier client and friend all at once; the most professional, kind-hearted, up-front, and pro-active agents we've ever had the pleasure of dealing with. Thank you for helping us to move from a ...
read full review
read full review
Comment on agent fees
So reasonable in comparison to everyone else
Was this helpful?
Yes
Yes
Mar 15,2018
Mar 15,2018
0
people found
this helpful
this helpful
I have rented with C and R for the past year and would definitely recommend everyone to rent with this fantastic branch!
The overall support and communication from the staff has been incredible!
I moved up to Manchester and renting on my own for the ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 10,2017
Oct 10,2017
0
people found
this helpful
this helpful
C&R properties, especially Chelsea, has been wonderful from the beginning to end. Highly recommend. On a few occasions they stayed open late for me to come and speak to them. They reply to emails very quickly and have always been very kind and reasonable. ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 31,2017
Mar 31,2017
0
people found
this helpful
this helpful
C&R are a professional and dedicated property management company who go the 'extra mile' to ensure the job is well done. I would strongly recommend them to any prospective and existing landlords. several family members recommended them having been with them for years managing ...
read full review
read full review
Comment on agent fees
very good fee structure. transparent invoicing. competitively priced.
Was this helpful?
Yes
Yes
May 16,2016
May 16,2016
0
people found
this helpful
this helpful
I bought the property in M30. It was one of the most complicated transactions I have been involved in and I have moved 24 times. Daniel kept the sale on the road through his concerned approach, honesty, realism, speedy response and engaging manner. He got a ...
read full review
read full review
Comment on agent fees
See the Vendor's review
Was this helpful?
Yes
Yes
May 12,2016
May 12,2016
0
people found
this helpful
this helpful
I am an Irish investor and I wanted to sell my apartment in Manchester. I called Dan and within two days of the apartment going onto the market we had a sale agreed. As I live in Ireland friends said that it would be difficult ...
read full review
read full review
Comment on agent fees
The agents fees were very reasonable for the service I received and cheaper than other agents in the Manchester area.
Was this helpful?
Yes
Yes
Dec 01,2015
Dec 01,2015
0
people found
this helpful
this helpful
C & R have been managing a property for myself for over 6 months. I have been so pleased with their courteous, efficient and timely work, I have now registered my second property with them for management. They are always swift to respond and to take the ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 27,2015
Nov 27,2015
0
people found
this helpful
this helpful
C&R Properties was excellent from start to finish. Extremely efficient and professional. Always responding to emails without delay. Can highly recommend this company. We are very thankful to Daniel for the work he has done for us....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 23,2015
Nov 23,2015
0
people found
this helpful
this helpful
My boyfriend and I have rented a property through C&R and I must say Daniel has done an excellent job from start to finish. He is very professional, he answered promptly to all our emails and adequately dealt with all of our requests. The ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 23,2015
Nov 23,2015
0
people found
this helpful
this helpful
Daniel is honest and hardworking and very client focused, he is always available to answer any queries and sort out any problems I have with tenants / the property. He found us a great tenant immediately and we have had no problems since. I cant recommend ...
read full review
read full review
Comment on agent fees
Extremely reasonable, much better than competitors, very happy.
Was this helpful?
Yes
Yes
Nov 21,2015
Nov 21,2015
0
people found
this helpful
this helpful
My partner and I own several rental properties (across the country) and have therefore dealt with a number of estate/letting agents. We highly recommend C+R Properties as they are very professional and approachable at all times. They also have very competitive fees. C+...
read full review
read full review
Comment on agent fees
Very competitive - could not beat them with other agents.
Was this helpful?
Yes
Yes
Nov 20,2015
Nov 20,2015
0
people found
this helpful
this helpful
Robyn and the team were lovely - always professional, very helpful and supportive (& patient) of my first property purchase in over 25 years. Throughout the process, they kept me well informed and liaised efficiently with our solicitor. Fast responses by phone and email, and a 'welcome ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 19,2015
Nov 19,2015
0
people found
this helpful
this helpful
C & R provided a really professional service. The estate agents always returned emails / calls quickly regarding any queries I had and did their best to assist with the sale transaction at all times. I would definitely recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 19,2015
Nov 19,2015
0
people found
this helpful
this helpful
My partner and I recently completed our purchase of a flat through C&R. As we were first time buyers, we were extremely apprehensive about the process, especially as we had been forced to pull out of a sale with another agent before this. All ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 19,2015
Nov 19,2015
0
people found
this helpful
this helpful
C&R Properties are without a doubt the best estate agents I have ever met. A great personal service from start to finish, always easy to get hold of and great communication. Would 100% recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2015
Nov 18,2015
0
people found
this helpful
this helpful
We have been using C&R for almost 2 years and any time a property needs a tenant they have advertised within the day and a tenant ion the following week, payments are always on time. If any questions need asking they are replied to with ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 12,2015
Nov 12,2015
0
people found
this helpful
this helpful
Used C&R for the first time to let a property that is close to their Chapel Street office. I have been very pleased with the no nonsense manner in which they have dealt with it and kept me informed. A tenant has been found ...
read full review
read full review
Was this helpful?
Yes
Yes
Rhyan
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
