97% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
94% lettings fee satisfaction
Oct 04,2018
Oct 04,2018
1
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I've used Bradleys to rent a house for over 10 years in Buckfastleigh, so I was pleased when I had to rent a new house in the area that Bradleys had the house we really liked under their management.
Stuart is a new face to me at Bradleys, but from the first chat over the phone we had through to viewing our house with him and sorting through the sometimes frustrating paperwork it felt like Stuart was simply an old friend helping us move without the hassles!
Stuart is the manager at the office, but rather than just 'allocating' jobs to his staff he rolls his sleeves up and will take you through the whole process personally, which makes that 'one point of contact' experience that you need seem a breeze. I'm a very impatient person and hate waiting for things to happen lol but Stuart was always available to chat to for updates or emailing us info as soon as it came along!
Stuart obviously has a great rapport with his clients as he even went the extra mile and put us in contact with the previous tenants who had some curtains and bits to help us out and save us even more time moving in. After meeting the previous tenants and chatting about their experience of their tenancy they too had nothing but great things to say about Stuart and his team!!
All in all I am a customer service nerd (it's my career!) and I would recommend using Stuart and his team without hesitation. 5 stars all the way! Thanks Stuart!
Stuart is a new face to me at Bradleys, but from the first chat over the phone we had through to viewing our house with him and sorting through the sometimes frustrating paperwork it felt like Stuart was simply an old friend helping us move without the hassles!
Stuart is the manager at the office, but rather than just 'allocating' jobs to his staff he rolls his sleeves up and will take you through the whole process personally, which makes that 'one point of contact' experience that you need seem a breeze. I'm a very impatient person and hate waiting for things to happen lol but Stuart was always available to chat to for updates or emailing us info as soon as it came along!
Stuart obviously has a great rapport with his clients as he even went the extra mile and put us in contact with the previous tenants who had some curtains and bits to help us out and save us even more time moving in. After meeting the previous tenants and chatting about their experience of their tenancy they too had nothing but great things to say about Stuart and his team!!
All in all I am a customer service nerd (it's my career!) and I would recommend using Stuart and his team without hesitation. 5 stars all the way! Thanks Stuart!
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Latest Reviews
3rd Sep 2020
reviewed by 'Nic'
3rd Dec 2019
reviewed by 'Kate'
28th Oct 2019
reviewed by 'Shee'
28th Oct 2019
reviewed by 'Judith'
Opening Hours
Address
Bradleys Estate Agents
45 Fore Street
Buckfastleigh
Devon
TQ11 0AA
01364 642642
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £50,000 | £607,000 |
| Lettings | 100% | 94% | £460 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 27 | 0 | 23 | 1 | 82 | 1 | 74 | 0 | 10 | 0 |
Areas covered
- TQ11
- Buckfastleigh
- TQ10
- TQ13
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Sep 03,2020
Sep 03,2020
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I have rented a flat through Bradleys for 8 years, without a single glitch. In fact I owe them a big 'thank you' for helping me to secure the property in the first place, as, on paper, I was not at all what the owner was ...
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Dec 04,2019
Dec 04,2019
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Stuart was extremely professional and responsive during the recent sale of our property. We have used Bradleys Buckfastleigh throughout the years and have always found their service second-to-none....
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Dec 03,2019
Dec 03,2019
5
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Stuart has been so helpful and clear throughout the whole process of selling our house. His confidence, kind nature and knowledge of the industry was very reassuring. We were always well informed and guided well. It's been a positive experience thanks to this great support. ...
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Nov 03,2019
Nov 03,2019
1
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Stuart and Lucy were absolutely fantastic during my recent purchase. They were professional, efficient and a pleasure to deal with. I would recommend Bradley's Buckfastleigh without hesitation. Thank you for making it all so straightforward!...
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Oct 28,2019
Oct 28,2019
1
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Stuart and Lucy at Bradley's Estate Agents Buckfastleigh could not have been more helpful during the course of buying my property, This was particularly appreciated when I was not able to be 'on-site' . Nothing was too much trouble. In my view, the service that Stuart ...
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Oct 28,2019
Oct 28,2019
1
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I was really pleased with the professionalism and thoughtfulness given to us by Stuart and Lucy from the Buckfastleigh branch of Bradley's. They made what was a difficult move much easier and always had time to answer our questions. Highly recommend. Paolo Contrasti....
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Oct 25,2019
Oct 25,2019
1
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Agreed a sale very quickly and managed the deal right through to exchange. Excellent feedback throughout the deal. Very impressed....
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Oct 24,2019
Oct 24,2019
1
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As a first time buyer I was nervous but was immediately put at ease by Stuart the manager. Lucy provided a great first viewing and Stuart the second viewing. I was contacted throughout the purchase....
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Oct 24,2019
Oct 24,2019
1
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I would definitely recommend Bradley's to family and friends.
They have been very helpful and informative all the way through....
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Oct 07,2019
Oct 07,2019
1
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Stuart, Lucy and the whole Bradleys team were really helpful and worked hard to bring our property to the attention of potential buyers. They were also really proactive in resolving issues that arose along the way. When it came to the final stages of the ...
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Oct 02,2019
Oct 02,2019
1
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Stuart was helpful and friendly. He always kept in touch to see how our property search was going, and we ended up buying the first house we viewed with him....
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Aug 30,2019
Aug 30,2019
2
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As a young couple new to renting, the assistance Bradley's have offered has been second to none. We've dealt with two agents throughout the priod, Stuart & Lucy who we could not fault. Any trouble or queries we've had they've cleared up immediately and gone the ...
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Aug 28,2019
Aug 28,2019
1
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Stuart and Craig have been amazing getting me a great deal on my mortgage! I couldn't be happier! The service I received was top notch!...
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Aug 26,2019
Aug 26,2019
3
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Bradley's helped me to rent my flat, they came across as kind and professional. Stuart kept me in the loop throughout the process. Great service...
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Aug 23,2019
Aug 23,2019
3
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Stuart has to be one of the most helpful and professional people I've met! I was totally clueless about what I needed to do so I'm so glad Stuart was there to guide me!...
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Aug 23,2019
Aug 23,2019
1
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The staff at the Buckfastleigh office are so helpful and pleasant it's like meeting up with old friends. Stuart in particular has been a great help....
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Aug 23,2019
Aug 23,2019
3
people found
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Stuart is exceptionally professional and helpful and not at all pushy like every other agent we've dealt with in the past. He was an absolute pleasure to deal with and I will be recommending him to everyone!...
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Aug 23,2019
Aug 23,2019
3
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Just want to say that we have been very happy with Bradleys Buckfastleigh and Stuart in particular has been very helpful...
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Aug 23,2019
Aug 23,2019
1
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We were recommended Stuart from a friend and found him to be an excellent choice, he was personable and efficient. Thank you for all your help Stuart we will be recommending you on to more friends....
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Aug 15,2019
Aug 15,2019
1
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Both Stuart and Lucy have been incredibly supportive and understanding throughout my tenancy so far. I am touched that they have both gone above and beyond what is expected of them in their job roles....
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Aug 08,2019
Aug 08,2019
2
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We have used the services of four agents over the years, and this experience has been the best by a long way. We have been keep updated and if any issues needed special attention they have been dealt with swiftly. Most impressed thank you....
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Aug 07,2019
Aug 07,2019
2
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Stuart was really helpful with the sale of our house giving good advice throughout. He was a great negotiator in lots of different ways which helped with a very difficult process, having alot of patience throughout!. Also thank you to Lucy for all her help....
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Aug 01,2019
Aug 01,2019
2
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Stuart introduced us to the property as it fitted our criteria.
He was very professional in his approach and it was great to be kept so well informed throughout the process.
It was a real pleasure to do business with him....
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Jul 31,2019
Jul 31,2019
2
people found
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Bradley's Buckfastleigh worked ever so hard to find a buyer for my property, doing 20+ viewings open days etc, all their efforts paid off we have exchanged and complete shortly. Many thanks to Stuart, Lucy, Mandy and Will for their efforts and their kindness patience and ...
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Jul 31,2019
Jul 31,2019
8
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The manager Mr Stuart Copeland and his team have been extremely helpful throughout the process of my purchase with my new home, they have been very professional in bringing together both myself and the vendor with all the outstanding day to day questions and answers ...
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Jul 15,2019
Jul 15,2019
2
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I have let my property with Bradleys for over 10 years.
I would recommend the Buckfastleigh branch.
My contact person has been Sally Hooper....
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Jul 12,2019
Jul 12,2019
2
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Bradley's were FANTASTIC!
I've never had to deal with mortgages or loans or solicitors, and they made everything so easy!
Very polite and extremely friendly staff, especially towards my children.
They never once made me feel out of my depth with this new territory and ...
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Jul 08,2019
Jul 08,2019
2
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Stuart and Lucy have gone above and beyond to help my husband and I to sell or house and find a new home. They are always available and have helped us with countless problems.
I would highly recommend using Bradley's and in particular Bradley's Buckfastleigh....
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Jun 28,2019
Jun 28,2019
2
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Great service. Quick sale. Good communication and professional approach.
Advertised with them Feb 2019 was sold and completed early June 2019....
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Jun 18,2019
Jun 18,2019
2
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Bradley's assisted me in finding a house. This was carried out in a helpful, forward thinking manner, with Stuart always on hand for help and advice. Stuart is exceptionally professional and helpful when setting up the rental agreement and throughout the entire process so I ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 10:53 AM 08/08/2016 by allAgents
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in Buckfastleigh 
