Pilgrims Residential Lettings Ltd
West Byfleet, KT14
4/5, 4 reviews
75% recommended
50% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
67% lettings fee satisfaction

“Stay well away!...”

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Oct 03,2018
Minithumbdown
By: 'Rod'
Oct 03,2018
1 people found
this helpful
Rented a flat managed by them, found some faults that needed addressing and was promised to be fixed... Ended up 5 months with occasionally having hot water (keep in mind we had a 5 mo mh old baby at the time, had no support... Got constantly harassed and in the end just had to move elsewhere

Stay well clear of any of their advertised properties!
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Opening Hours
Address

Pilgrims Residential Lettings Ltd
Park Court, 1-5 Pyrford
West Byfleet
Surrey
KT14 6SD
01932 348620

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 100% £580,000 £580,000
Lettings 100% 67% £820 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 1 0 0 1 0 0 0
Areas covered
  • KT14
  • Surrey
  • KT15
  • GU22
  • GU21
  • GU24
  • GU23
  • GU18
  • KT16
  • KT13
  • KT12
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NALS TPOS TDS SAGEagent
Latest Properties

No Properties

“Excellent service through Pilgrims of West By......”

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Jul 30,2023
Minithumbup
Harry
By: 'Phillipa Kilby'
Jul 30,2023
0 people found
this helpful
Excellent service through Pilgrims of West Byfleet. An honest, trustworthy company. Harry was extremely good throughout . I would definitely recommend....
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“Highly professional, knowledgeable team who I......”

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Oct 07,2019
Minithumbup
By: 'Jim'
Oct 07,2019
0 people found
this helpful
Highly professional, knowledgeable team who I wouldn't hesitate to recommend. I have 5 properties and they always go overboard with their Tenant due diligence; even visiting a prospective Tenant to check their current property before agreeing to proceed with mine!...
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“Stay well away!...”

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Oct 03,2018
Minithumbdown
By: 'Rod'
Oct 03,2018
1 people found
this helpful
Rented a flat managed by them, found some faults that needed addressing and was promised to be fixed... Ended up 5 months with occasionally having hot water (keep in mind we had a 5 mo mh old baby at the time, had no support... Got constantly harassed ...
read full review
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“Excellent customer service at all times. Speedy response to any ......”

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Oct 29,2014
Minithumbup
By: 'Julie'
Oct 29,2014
0 people found
this helpful
Excellent customer service at all times. Speedy response to any problems encountered during the tenancy. Would definitely recommend to all prospective tenants....
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Tenant Fees

Pending
£0 (inc. VAT), On Completion

Permitted payments
Before the tenancy starts (payable to Pilgrims ‘the Agent’)
Holding Deposit: 1 week’s rent
Deposit: 5 weeks’ rent
During the tenancy (payable to the Agent)
For English properties:
Payment of £50 inc Vat if you want to change the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3%
Payment of £50 inc vat for the reasonably incurred costs for the loss of a key/security device.
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy
Tenant protection
Pilgrims is a member of SafeAgent which is a client money protection scheme, and also a member of The Property Ombudsman’s Scheme For Lettings (TPOS), which is a redress scheme.

Last updated on 31/05/2019, 7:00 PM by A Silby

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:28 PM 28/10/2022 by Elliot Griffin

Awards won by Pilgrims Residential Lettings Ltd, West Byfleet KT14 6SD



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