100% sales valuation accuracy
100% sales fee satisfaction
Aug 31,2012
Aug 31,2012
5
people found
this helpful
this helpful
I was very disappointed with our dealings with the Kingsthorpe Northampton branch. I found them dishonest and as a result felt that they had wasted our time. We put in an offer in on a house we wished to purchase and they lied to us telling us the house had sold when it hadn't as one of their members of staff wished to purchase the same property. When we discovered the truth we felt that they deliberately went to every effort possible to ensure that their member of staff secured the property. They claimed that the vendor did not wish to even have more money offered to them which I find difficult to believe. We eventually got our two offers in writing days after their member of staff had secured the property. We feel that they should have acted in a much more professional manner ensuring that the best interests of their vendor and prospective buyers were put first above the interests of their staff. A fair playing field is all we hoped for and sadly this is not what we received. This resulted in our time and efforts being wasted and we would never deal with this company again.
What agent could do to change your mind?
Don't lie to a prospective buyer. Ensure that all communications are given to all parties concerned. Do not place the interests of staff above vendor and buyer.Attached Filesnbsp;
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Latest Reviews
21st Mar 2023
reviewed by 'Rob Clifton'
26th Jul 2022
reviewed by 'Tanya'
17th Feb 2021
reviewed by 'Piotr'
16th May 2017
reviewed by 'Vishal'
31st Aug 2012
reviewed by 'Disappointed'
Opening Hours
Address
Connells
87 Harborough Road
Kingsthorpe
Northamptonshire
NN2 7SL
01604 716 655
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £190,000 | £265,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 3 | 1 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Mar 21,2023
Mar 21,2023
0
people found
this helpful
this helpful
I recently had the pleasure of working with Connells Kingsthorpe Estate Agents, and I have to say, they exceeded my expectations. From the moment I contacted them, they were responsive, friendly, and helpful.
Olivia Smith was my main point of contact, and I cannot speak ...
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Jul 26,2022
Jul 26,2022
0
people found
this helpful
this helpful
All the staff at Connells couldn't have been more kind and helpful throughout the process, from the valuation of the property to the completion of the sale. They kept us up to date with the progress of the sale of our mums house and well ...
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Feb 17,2021
Feb 17,2021
0
people found
this helpful
this helpful
Alex,Jade and Olivia have the best patience during the sale of my house, it was a difficult one as I was not present in the country. All of them showed support and good heart during the process. They have also looked after the property ...
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May 16,2017
May 16,2017
1
people found
this helpful
this helpful
I had very bad experience last year. While taking the property on market the manager talk sweet and give lot of assurances of good customer services however, once you sign the contract to put your property on market they transfer your file to someone who ...
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Comment on agent fees
Bit higher than market.
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Aug 31,2012
Aug 31,2012
5
people found
this helpful
this helpful
I was very disappointed with our dealings with the Kingsthorpe Northampton branch. I found them dishonest and as a result felt that they had wasted our time. We put in an offer in on a house we wished to purchase and they lied to us ...
read full review
read full review
What agent could do to change your mind?
Don't lie to a prospective buyer. Ensure that all communications are given to all parties concerned. Do not place the interests of staff above vendor and buyer.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
