Grant Property
Glasgow, G12
1.4/5, 18 reviews
11% recommended
100% lettings valuation accuracy
57% lettings fee satisfaction
1-2-Let | Free instant Valuation

“Students stay away!!...”

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Sep 28,2018
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Hannah
By: 'Camila'
Sep 28,2018
5 people found
this helpful
There are only a few good things I can say about grant properties after a year of enduring a tenancy with them. I really would not recommend any student to rent with them. They do get contractors out quickly to assess any faults, and reply to any issues in the flat quickly. However, often they would asses the fault but not fix it or do anything to it, which defeats the purpose.
That is all the good I can say for them. Initially when I moved in the flat was in a horrible state and the previous tenant was only charged £30. On departure of our flat we hired a professional cleaning company ( as the one Grant recomended never got back to us) to do an end of tenancy clean. Despite leaving the place very clean we were each charged £75 for “cleaning”. Many items on our end of tenancy report were falsly reported and when emailed about items specifically they were removed but no appology was given for the initial charges. Despite many long emails and phone calls to the Glasgow office I had no reply for 3 weeks regarding my issues with the move out report. Finally after a month received a reply saying it was out of their hands. I think this is unacceptable as they had not read or replied to any of my emails and still charged us for “cleaning”. I am outraged by the process and will never recommend anyone to let from them due to my awful experiences.
Comment on agent fees
Overpriced for extremely poor quality. I was paying a large amount for a room with peeling pain, holes in the flooring and broken furniture.
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By: Polly
Apr 26, 2019
Quite agree. My daughter rented a flat and got it professionally cleaned (it wasn't even dirty) and we were still charged a phenomenal amount. Basically there is no code of ethics that is adhered to by Grant properties

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Latest Reviews

View all Reviews 18
12th Apr 2022
reviewed by 'Leon'
“Grant Property (Newly Named Sandstone Property) are nothing short of useless, incompetent clowns. If you somehow stumble upon a flat ......”
22nd Feb 2022
reviewed by 'Nathan'
“Literally every aspect of our experience with them as been an absolute disaster. Giving us short-notice for keys even though ......”
13th Jul 2021
reviewed by 'Paola'
“We have just moved to our apartment and the fridge broke. A technician representing Grant property said it would be ......”
18th Jan 2021
reviewed by 'Ashleigh'
“AWFUL COMPANY - Avoid at ALL costs!!!The company don’t care about tenants at all they just wanna make ......”
16th Dec 2020
reviewed by 'Daniel'
“AVOID RENTING FROM GRANT PROPERTY AT ALL COSTS. I would have rated 0 stars if that was an option. Absolutely horrendous ......”
9th Jun 2020
reviewed by 'Iona'
“Would never recommend renting property with them. DO NOT RENT WITH THEM. Useless at responding to problems in the flat ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Grant Property
685 Great Western Road
Glasgow
City of Glasgow
G12 8RA
0141 330 9820

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 57% £290 £1,125
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 15 0 0 0 0 0 1
Areas covered
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Dundee, DD1
Edinburgh, EH3
Glasgow, G12
Nottingham, NG1
Stirling, FK8

“Grant Property (Newly Named Sandstone Propert......”

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Apr 12,2022
Minithumbdown
By: 'Leon'
Apr 12,2022
2 people found
this helpful
Grant Property (Newly Named Sandstone Property) are nothing short of useless, incompetent clowns. If you somehow stumble upon a flat and it is in whatever way linked to Grant Property/ Sandstone Property, avoid it like the fucking plague....
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“0/10, complete disaster...”

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Feb 22,2022
Minithumbdown
By: 'Nathan'
Feb 22,2022
1 people found
this helpful
Literally every aspect of our experience with them as been an absolute disaster. Giving us short-notice for keys even though we told them we were out of the area because their representative wanted to ignore us all morning and then go to lunch. Being given ...
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“Dismissive company...”

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Jul 13,2021
Minithumbdown
By: 'Paola'
Jul 13,2021
1 people found
this helpful
We have just moved to our apartment and the fridge broke. A technician representing Grant property said it would be replaced in 2 days, the oil had dried in the back, it was obviously not our fault. Now 6 days have passed and (after ignoring our calls) ...
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“AWFUL COMPANY - Avoid at ALL costs!!!The com......”

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Jan 18,2021
Minithumbdown
By: 'Ashleigh'
Jan 18,2021
0 people found
this helpful
AWFUL COMPANY - Avoid at ALL costs!!! The company don’t care about tenants at all they just wanna make as much money as possible. I was forced to leave university for a severe mental health disorder and was left trying to find a tenant ...
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“Terrible letting agent only concerned about making as much money as they can...”

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Dec 16,2020
Minithumbdown
By: 'Daniel'
Dec 16,2020
1 people found
this helpful
AVOID RENTING FROM GRANT PROPERTY AT ALL COSTS. I would have rated 0 stars if that was an option. Absolutely horrendous letting agent company that treat students like mugs. I say this for a number of reasons. 1) I rented a property from them and the roof ...
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Was this helpful? Yes
By: S
Jan 22, 2021
View all comments (1)
So sorry to hear about your experience. I was considering to let one of their rooms. I did see a previous comment on Facebook about them, but it was from a few years back, so I thought maybe they would have cleaned up their act... I guess not if even in 2021 they are still poor towards students. Might I ask where you changed to as I am looking for a room to rent? ...

“Would never recommend renting property with t......”

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Jun 09,2020
Minithumbdown
By: 'Iona'
Jun 09,2020
2 people found
this helpful
Would never recommend renting property with them. DO NOT RENT WITH THEM. Useless at responding to problems in the flat we rented. It took over a month for them to replace the washing machine that was broken. Also charged an extortionate cleaning bill when we ...
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“Will take over £200 off your deposit saying t......”

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Mar 25,2020
Minithumbdown
By: 'Arthur'
Mar 25,2020
2 people found
this helpful
Will take over £200 off your deposit saying they had to clean your property on leaving, without need or proof...
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“Took forever to fix anything, screwed us on deposit....”

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Oct 09,2019
Minithumbdown
By: 'Adam'
Oct 09,2019
1 people found
this helpful
Shite experience with grant properties, rented a student flat in the west end, our heating broke in November, we didn't get it fixed till January. We spent hours cleaning everything in the flat but they still charged us for stuff such as bluetack marks on ...
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Comment on agent fees
Good
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“Professional...”

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Sep 23,2019
Minithumbup
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Tracey
By: 'Charles'
Sep 23,2019
0 people found
this helpful
In all my dealings with Grant Property I have found them to Be very helpful.From the smallest request to the bigger questions they have been prompt and professional in their responses. Tracey and Ally both have been a great help to us over with ...
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“AVOID...”

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Jul 16,2019
Minithumbdown
By: 'Miss'
Jul 16,2019
1 people found
this helpful
I feel completed to write this review. This guys are complete scam artist, I would advice both tenant as landlords to stay away from them. I had some friends coming over from Spain, they have just finish their Uni degrees and are looking to work ...
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“shameful company...”

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Apr 29,2019
Minithumbdown
By: 'Polly'
Apr 29,2019
3 people found
this helpful
Quite agree. My daughter rented a flat and at the end of the tenancy got it professionally cleaned (it wasn't even dirty) and we were still charged. This estate agency try to squeeze out money from vulnerable students. Shame, shame, shame...
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“Students stay away!!...”

Share on :
Sep 28,2018
Minithumbdown
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Hannah
By: 'Camila'
Sep 28,2018
5 people found
this helpful
There are only a few good things I can say about grant properties after a year of enduring a tenancy with them. I really would not recommend any student to rent with them. They do get contractors out quickly to assess any faults, and reply ...
read full review
Comment on agent fees
Overpriced for extremely poor quality. I was paying a large amount for a room with peeling pain, holes in the flooring and broken furniture.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Polly
Apr 26, 2019
View all comments (1)
Quite agree. My daughter rented a flat and got it professionally cleaned (it wasn't even dirty) and we were still charged a phenomenal amount. Basically there is no code of ethics that is adhered to by Grant properties ...

“Overall very satisfactory...”

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Jul 31,2018
Minithumbup
By: 'Loulou'
Jul 31,2018
0 people found
this helpful
The staff were overall helpful and they responded very quickly whenever I encountered any problems in the flat. They have also been very honest and diligent in their work....
read full review
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“Would not recommend this letting agent. Damp mouldy flat and ......”

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Apr 11,2017
Minithumbdown
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Sharon
By: 'Bob'
Apr 11,2017
4 people found
this helpful
Would not recommend this letting agent. Damp mouldy flat and very unhelpful staff. Keep well clear!!! Need to inspect flats more often....
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Was this helpful? Yes
By: Grant Property
Apr 17, 2017
View all comments (1)
Hello Bob, I am Andrew Hutton and I head up Property Management at Grant Property. I am sorry your time with Grant Property has been unsatisfactory. I would welcome the opportunity to discuss your experience in more detail and endeavour to help find a resolution. Please contact me at [email protected] Andrew Hutton Associate Director of Property Management. ...

“I would not advise this agency to anyone as they ......”

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Jul 16,2016
Minithumbdown
By: 'Tajana'
Jul 16,2016
3 people found
this helpful
I would not advise this agency to anyone as they are only interested in ripping you off! We rented a flat through the Glasgow agency branch and had an extremely poor experience. The staff is incompetent and also very rude, a nightmare to deal with. ...
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What agent could do to change your mind?
Rent increasing by 10% every tenancy year
Attached Filesnbsp;
Comment on agent fees
Rent increasing by 10% every tenancy year
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“Absolutely terrible property managers. We are in our second year ......”

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Nov 13,2013
Minithumbdown
By: 'StudentTenant'
Nov 13,2013
3 people found
this helpful
Absolutely terrible property managers. We are in our second year with them and have experienced just about every landlord related problem you can imagine. In our first property we had a massive damp patch on our roof which was promised to be fixed by the ...
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What agent could do to change your mind?
Improve the customer service drastically and completely change their manner in dealing with student tenants.
Attached Filesnbsp;
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Was this helpful? Yes
By: Laylz
Jan 23, 2014
View all comments (1)
I agree with everything said in this comment. I have experienced everything mentioned particularly the very poor customer service towards students. They are a disgrace. ...

“Awful experience from day 1. Receptionist had no idea what he ......”

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Mar 28,2013
Minithumbdown
By: 'h_lin_sma'
Mar 28,2013
3 people found
this helpful
Awful experience from day 1. Receptionist had no idea what he was doing, kept undercharging me during payment of deposit. Any problems in the flat were dealt with after 3 or 4 phone calls and still took AGES. Regular visits, sometimes unannounced. Did not receive any deposit back ...
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“GRANT MANAGEMENT now known as grant property are the worst ......”

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Mar 07,2012
Minithumbdown
By: 'nichola'
Mar 07,2012
2 people found
this helpful
GRANT MANAGEMENT now known as grant property are the worst letting agencies going they ripp students ofand conditions of properties are awful AVOID these at every cost !!!!!...
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What agent could do to change your mind?
every thing they are a disgrace and should dont be able t rent they ripped me of with nearly 800 pound
Attached Filesnbsp;
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Was this helpful? Yes
By: Debbie Rummens
Mar 28, 2012
View all comments (1)
Hello Nichola. I don't seem to have received a complaint from you, and you've made a very strong statement here. If you'd like me to look into your issues, can you contact me directly at [email protected] or ring me on 0131 220 6360. Thanks. Debbie Rummens. Managing Director. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:55 PM 30/10/2017 by allAgents

Awards won by Grant Property, Glasgow G12 8RA



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