0% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
60% lettings fee satisfaction
Sep 27,2018
Sep 27,2018
3
people found
this helpful
this helpful
It is disappointing that I cannot put 0 stars. Dimitri is probably the worst agent I have probably have worked with and he does not what is his job and also he does not know what he is doing. He was telling me the whole time that he and the company know what they were doing and they have have experience since 1985. He was working very unprofessional and he does not know the laws either and he also shouted to me and my aunt. After I saw the flat that I liked Dimitri asked me to pay £730 for administration fees and he took from my bank card £790 which is also considered as a fraud. Then I had to sign the document for administration fees and he did not want to show me contract before I sign this document. However the contract was full of sh*t. They put on it is my responsibility if any of the electrical equipments brake and I had to replace them in any circumstances.They also did put on my contract that even if the water pipes brake it is also my fault and is my responsibility to replace them. They also put on my contract that I have to clean the windows once a week and also the grubs had to be cleaned. The other absurd clause in the contract is that they asked me to pay for the insurance which is a responsibility of the landlord. Some of the equipments would have probably been broken because the previous tenant was really dirty and he left a really big mess and the flat had to be repainted and cleaned professionally which I am not sure that would have been done because it iis really had to do this for 5 days. I am 99% sure some of the pairs would have been on my bills and would be a disaster because the deposit is more than £1500. Dimitri and the agency were acting very unprofessionally and they were trying to make me and my lawyer look stupid but however that did not work for them luckily because my lawyer has an experience of nearly 30 years and she pushed them to the limit.However I was amused that I was able to get my administration fees back and I am really happy about it because £790 are a lot of money and too much for administration fees.
Comment on agent fees
The agents fees are awful and they cost £732 including one week of the tenancy. Then Dimitri thought he is smart and he took £60 extra and I caught him immediately because "I know what I am doing " stated by Dimitri. So basically the company is full of thieves and incompetent employees.
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19th Aug 2017
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5th Nov 2014
reviewed by 'Lauren'
Opening Hours
Address
Kinleigh Folkard & Hayward
55-59 Fife Road
Kingston upon Thames
Greater London
KT1 1SF
020 3199 8058
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 100% | 60% | £1,050 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 2 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
- KT1, KT2, KT3, KT4, KT5, KT6, KT7, KT8, KT10, KT12, SW15, TW10, TW11, TW12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Sep 08,2022
Sep 08,2022
0
people found
this helpful
this helpful
They are dishonest and useless. They failed to progress 3 sales. It's a wonder Connor Marney turns up to work fully dressed and knows which hole to put food in....
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Jan 10,2020
Jan 10,2020
0
people found
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Myself and my Girlfriend was looking for a flat to rent. Simon managed to find a really nice flat for us in the location we wanted!. This was all thanks to him keeping in contact with me during our search,I am very pleased.
Simon ...
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Sep 27,2018
Sep 27,2018
3
people found
this helpful
this helpful
It is disappointing that I cannot put 0 stars. Dimitri is probably the worst agent I have probably have worked with and he does not what is his job and also he does not know what he is doing. He was telling me the whole time ...
read full review
read full review
Comment on agent fees
The agents fees are awful and they cost £732 including one week of the tenancy. Then Dimitri thought he is smart and he took £60 extra and I caught him immediately because "I know what I am doing " stated by Dimitri. So basically the company is full of thieves and incompetent employees.
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Oct 19, 2018
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(1)
Dear Mr Ivanov, I am very sorry you are dissatisfied with the service you received. Please do call me to discuss this further if you wish on 0208 939 8181.
Thank you. ...
Feb 13,2018
Feb 13,2018
0
people found
this helpful
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I just want to say big thank you for Dimitri Stukalin and give him a 5* review! Amazing friendly agent....
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Comment on agent fees
Friendly, he was listening what our priotites were, he alwyas knew what he was doing. Very good agent!
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Aug 19,2017
Aug 19,2017
1
people found
this helpful
this helpful
The agency didn't give me any chance to appeal about deposit, they just sent me the following email to take out my deposit:
Due to the deadline I have now needed to raise a dispute with the TDS (Tenancy Deposit Scheme). They will now be ...
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Comment on agent fees
Very expensive and not worth to pay at all
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Nov 05,2014
Nov 05,2014
0
people found
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Thanks to Lauren the change of tenancy went very smoothly. Only 20 days from the time I received the previous tenant's unexpected notice to the new one checking-in. The negotiations were above what I expected and she arranged a meeting between the new tenant and myself. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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