Sep 26,2018
Sep 26,2018
4
people found
this helpful
this helpful
Really disappointed with this agency. The service is poor, they don't look after the tenant. After paying a huge fee you expect they take care of you and assist you but it's not what we found.
The communication was not clear at all, specially in the check out. The agent didn't help us with the End of Tenancy at all and it didn't' work at all as a intermediary between the landlord and the tenants.
We had to manage the check out inventory and the cleaning on our own despite they went who organised the appointments. We needed to ask them several times to send the check out inventory to the landlord in order to get the deposit back.
Don't recommend it at all, you can't trust in them.
The communication was not clear at all, specially in the check out. The agent didn't help us with the End of Tenancy at all and it didn't' work at all as a intermediary between the landlord and the tenants.
We had to manage the check out inventory and the cleaning on our own despite they went who organised the appointments. We needed to ask them several times to send the check out inventory to the landlord in order to get the deposit back.
Don't recommend it at all, you can't trust in them.
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Latest Reviews
26th Sep 2018
reviewed by 'Diana'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
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Sep 26,2018
Sep 26,2018
4
people found
this helpful
this helpful
Really disappointed with this agency. The service is poor, they don't look after the tenant. After paying a huge fee you expect they take care of you and assist you but it's not what we found.
The communication was not clear at all, specially in ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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