The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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3.9/5, 69 Reviews
71% Recommended
94% sales valuation accuracy
86% letting valuation accuracy
97% sales fee satisfaction
79% letting fee satisfaction
Nick
By : 'Maruti'
Services : Sales(As a Buyer)
Sold price : £220000
Would you recommend ? : No
Postcode : CF11
Mr Homes have been a fantastic agent and very supportive to me and family throughout the entire process of purchase. I would highly recommend Mr Homes as a leading agent in CF11. Mr Nick was a great help to me from the beginning to the end.
Call us on 02920 204 555, email us at [email protected], write to us or call in branch and express your complaint to us in person. We will then acknowledge your complaint within 2 working days and issue a response within 7 working days. Thanks
Last updated at 5/21/2024, 4:00:17 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 94% | 97% | £82,500 | £320,000 |
Lettings | 86% | 79% | £525 | £1,100 |
Mr Homes Sales & Lettings
Suit 9 & 10, 253 Cowbridge Road West, Cardiff, South Glamorgan
CF5 5TD
02920204555
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Mike
By : 'Karmanite'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : CF11
Do not approach this agency they knowingly manage properties owned by convicted criminals that aren't fit to hold a license and I had to go to environmental health before they were willing to commit to repairs their response was to aise the rent and then evict me because they failed to... Read Full Review
By : Hussein Abdallah
Feb 21, 2024Exactly the same situation im facing been with hot water for a week i had environment health inspector in and been told they are known for it.next step is they threaten you eviction. Stay ...
Gina
By : 'Mr'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CF24
What great service we received from Mr Homes. The staff were very efficient and knowledgeable, always rang you back and kept us updated at every stage. I could not recommend them highly enough. Gina and Imogen were brilliant. Thank... Read Full Review
Anthony
By : 'Adrian'
Services : Sales( As a Vendor )
Sold price : £190000
Would you recommend ? : Yes
Postcode : CF24
My sincere thanks for selling my ex rental portfolio property. I didn't know any one at Mr Homes prior to the but from the offset Anthony Paris gave me confidence he would find a customer and secure sale of the property within the guide price we agreed. He was true to his word. It went... Read Full Review
Michelle
By : 'Lara'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : CF5
Myself My partner and our son have been in rental house with MR Homes for Six years , Amazing They have always supported and got things done with dealing with Maintenance Michelle has been great so professional and kind and if we had any problems with the house she will always do her best to sort... Read Full Review
By : 'Laura'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CF10
Very heavy handed sales pitch. Almost impossible to even arrange a viewing without first agreeing to use their mortgage adviser. Basically, you have to agree to a kick back in order to get on a list to view! I also felt incredibly pressured to discuss in detail what my financial situation was. I... Read Full Review
Mike
By : 'Richard'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £1
Would you recommend ? : No
Postcode : CF14
Very unprofessional We were contacted and the agents made a same day appointment for us to view a property. Upon arrival I asked how we go about viewing etc (and was told to put face coverings on) responded by saying we had not brought any as previous estate agents had supplied them. I had... Read Full Review
By : 'John'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CF5
Afraid to say I did not have a good experience. We are first time buyers who were trying to arrange a viewing. It only took a phone call for me to be totally put off using this agent for any of their services. I got rude answers to my queries, was told they don't offer viewings to anyone... Read Full Review
By : 'Viktoria'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £725
Would you recommend ? : No
Postcode : CF15
First impression very poor. I have new property advertised on their website. I rang their office to ask couple of questions and perhaps to organise viewing. First question where about my personal details which I am happy to provide - professional couple etc, full time employment. However, firstly ... Read Full Review
By : 'Miss'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £200000
Would you recommend ? : No
Postcode : CF5
First time buyers. Wanted to view a property and they wanted us to go to their headquarters to become ‘VIP’ members just to get a viewing and said we’d be put on a reserve list otherwise. Being a VIP basically means they make you sit through a sales pitch with their... Read Full Review
By : James Davies
Mar 14, 2020This makes total sense, and super helpful. I went to view a property with Mr.Homes and the agent was a super pushy saleswoman and said even if I wanted to make an offer it more than likely ...
By : 'Haniah'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CF5
Disgusting. Absolutely disgusting. Spoke to them on the phone told them my circumstances and everything they needed to know and they happily gave me an appointment to view the property. I have an infant child and a disabled sister waiting for me in school to be picked up. Went all the way to the... Read Full Review
By : Mr Homes
Nov 25, 2019Please accept my apologies for any inconvenience you may have suffered. On the landlords instructions we are unable to show this property to anyone who is not in possession of a homeowner working ...
Michelle
By : 'Anna'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : No
Postcode : CF5
Unprofessional, do not answer emails, evade phone calls with perpetual claims that they will be “out of the office all day” due to a variety of reasons; but then never return your calls or emails when they say. This company takes their percentage but as soon as they actually need to solve any... Read Full Review
By : 'Peter'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : No
Postcode : CF5
I have received an absolutely appalling service. Did not check whether tenants made payments which fell months into arrears, only realised when I checked bank accounts from overseas Did not respond to emails when asking for basic information Hang up the telephone when I was speaking with... Read Full Review
By : 'ddac84'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : CF11
Constantly send unsolicited emails and texts after I called once to enquire about a property. Do NOT contact these idiots unless you like spam! No unsubscribe links in the emails or... Read Full Review
Anthony
Leanne
By : 'Mel'
Services : Sales( As a Vendor )
Sold price : £150000
Would you recommend ? : Yes
Postcode : CF5
Delighted with the care and support we received when selling my dad's home after he passed away. Anthony was our first contact (he remembered selling the house to my dad) and his kind, non-pushy manner made us feel comfortable from the beginning. The other staff have all been... Read Full Review
Fair
Leanne
Nick
By : 'Luke'
Services : Sales( As a Vendor )
Sold price : £127000
Would you recommend ? : Yes
Postcode : CF54
After listing the house within 1 day we had an offer . Leanne was great in progressing the sale and always came back quickly with any questions / problems. Overall a great experience... Read Full Review
Good
Anthony
Gina
By : 'Nigel'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CF5
From start to finish very impressed with the level of service. The valuation by Anthony Parish was spot on for the area . Gina Rees and office staff kept me up to date with progress at each stage , from text message for viewings , feedback from viewings via email , offers on the property via phone... Read Full Review
Agents fees very reasonable
Leanne
Nick
By : 'Rachel'
Services : Sales( As a Vendor )
Sold price : £320000
Would you recommend ? : Yes
Postcode : CF5
I would strongly recommend Mr Homes Estate Agents to anyone thinking of selling their home. I found Nick to be extremely professional and very knowledgeable about the local market and he spend time marketing our house as per our instructions. Leanne was a great help to me at a very stressful time,... Read Full Review
I found the agent's fees to be very competitive
Gina
Aimee
By : 'Clugston'
Services : Sales( As a Vendor )
Sold price : £226000
Would you recommend ? : Yes
Postcode : CF24
From our first contact with Nick Masters until completion, everything ran remarkably smoothly. Gina and Aimee constantly kept us in the picture, and were particularly helpful in organising a couple of contractors we needed. We received a text prior to every viewing - and I was surprised (and... Read Full Review
Very fair
Michelle
By : 'Craig'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CF5
Michelle was outstanding helping me find the perfect property. Nothing was too much trouble . Would highly recommend her to anyone else. She was very professional handling the whole process. ... Read Full Review
Good
By : 'bear101'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CF10
Reasonably priced, good communication, flexible, hard working. Good turn around time and received asking price. I would recommend this estate agent. Thanks... Read Full Review
Good