“Misled for 19 days then gazumped...”
1 Star Review
Sep 21,2018
By:
'Nick'
Sep 21,2018
Branch: Brecon, 33 High St
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: LD3
Branch: Brecon, 33 High St
Sales (as a Buyer)
Postcode: LD3
4
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Chancellors played the key role in a transaction that ended up with me being gazumped 19 days after my offer on a place in Brecon was accepted. For 16 days of that period, despite giving every assurance that all was fine, the agent refused/failed to mark the property as Sold Subject to Contract. Given that the SSTC was finally put in place late on a Friday and I was called on Monday to say a higher offer had come in, I can only presume the SSTC was put in place for the second buyer rather than myself.
From the start I heard all sorts of reasons and excuses for why the place was not marked 'Sold STC' and I chose, it appears foolishly, to believe that this was just inefficiency - something which the agent had previously demonstrated. And, after all, when the regional manager telephones to say 'don't worry there will be no more viewings' that ought to provide confidence.
As buyers we don't always have a choice who we deal with but I can suggest that if you see a property you like the look of being marketed by a branch of Chancellors, check and see if anybody else is also marketing it and then approach the other agent.
If, like the vendor of the building I was buying, you place money over an agreement, you might be inclined to think this agency would be good bet to sell your place. As I say, if you are happy to treat a serious buyer in that way you might be right. But for the fact that this place had been on the market for two years starting at a price literally more than double of what my offer was. Greed was showing from the start and that's never a good sign.
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