95% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Sep 18,2018
Sep 18,2018
0
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I would recommend AVOIDING a Carson's property at all costs. Having requested the return of our protected deposit nearly 3 weeks ago (with full agreement from our landlord) we have still not received our money. This is in spite of the legal maximum being 10 days.
It is evident that Carson have very poor procedures as no records we kept nor anything done until I chased them many times by phone and email, leading to further processing delays.
What's worse is that only very rarely does anyone pick up the phone, call me back or update me on anything. I'm not sure they realise there is a legal maximum time limit to return the deposit.
Really, really poor.
It is evident that Carson have very poor procedures as no records we kept nor anything done until I chased them many times by phone and email, leading to further processing delays.
What's worse is that only very rarely does anyone pick up the phone, call me back or update me on anything. I'm not sure they realise there is a legal maximum time limit to return the deposit.
Really, really poor.
Comment on agent fees
The quality of service did not match the premium letting fees.
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Latest Reviews
18th Oct 2021
reviewed by 'Daniel Awoyemi'
23rd Aug 2019
reviewed by 'Sarah'
13th Aug 2019
reviewed by 'Joanna'
13th Aug 2019
reviewed by 'Joanna'
10th Aug 2019
reviewed by 'Teena'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 100% | £248,000 | £900,000 |
| Lettings | 0% | 0% | £1,220 | £1,220 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 18 | 1 | 14 | 1 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Apr 05,2022
Apr 05,2022
1
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Kelsey was very professional, friendly and extremely helpful. She was as honest with our questions as she could be and carried out her job with confidence and competence. I would have no hesitation in using Kelsey to sell my property or buy one from her. ...
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Oct 18,2021
Oct 18,2021
0
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David and April were fantastic in helping us find a place to call home for our family. David was knowledgeable about every detail of the property that we did not find with other agents.
They were sincere in their advice and service to us, and ...
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Aug 23,2019
Aug 23,2019
0
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I truly cannot fault Carsons. They were highly professional all the way through and what impressed me the most was that even though the house took a while to sell due to the market conditions, they were unstinting in their continued enthusiasm and hard work ...
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Aug 13,2019
Aug 13,2019
0
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I was extremely impressed with the team at Carsons when purchasing my property. Simondeep was excellent at addressing my initial concerns with buying, as was Kuldeep who found me the perfect mortgage to suit my needs. The whole team ensured that the process was smooth ...
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Aug 13,2019
Aug 13,2019
0
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I was extremely impressed with the team at Carsons when purchasing my property. Simondeep was excellent at addressing my initial concerns with buying, as was Kuldeep who found me the perfect mortgage to suit my needs. The whole team ensured that the process was smooth ...
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Aug 10,2019
Aug 10,2019
0
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The team at Carsons are professional with high service delivery. They are personable and caring to you also as an individual. Great and effective communicators with a good sense of humour. I would recommend them highly for sale or purchase as all of them are ...
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Aug 09,2019
Aug 09,2019
0
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I both sold and bought through Carson's dealing with Simondeep and the rest of the team. I cannot recommend them highly enough. Simondeep has a high level of attention to detail and really takes the time to understand the needs of both buyers and sellers. ...
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Jun 24,2019
Jun 24,2019
0
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We are very pleased with the service for buying our house. Right from the first viewing appointment, they followed a professional approach. Very prompt and accurate in replies to enquiries. They chased all parties efficiently to speed up the whole process. I would definitely recommend ...
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Jun 07,2019
Jun 07,2019
0
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First class service from start to finish from staff who know what they are doing. The property was marketed in the right areas and staff were always on hand to give updates on the progress. Very professional service....
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Comment on agent fees
Fees were good value for the service
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“Faultless buying process from our initial offer through to completion - within 8 weeks!...”
May 01,2019
May 01,2019
0
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My partner and I are first time buyers and the mortgage process was alien to us! Fortunately due to Carson & Co (and our wonderful mortgage broker) the process was fully explained and supported from beginning to end. Simondeep was proactive in finding our home based ...
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Comment on agent fees
We feel all fees were appropriate
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Apr 23,2019
Apr 23,2019
0
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Where our previous agents failed and too quickly wanted to lower the price, Carson & Co just stepped in and quickly produced several viewings and the right buyer with the right offer. Both Simondeep Sandhu and Andrew Freegard performed really well....
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Comment on agent fees
Good value for money.
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Nov 26, 2021
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(1)
had a really good experience with Carson & Co so far. They have been really helpful from the day they came into our house. Their advice and guidance right through our house sale was great and we are thankful for them. They went the extra mile for us so we really appreciated their effort and help. I will recommend them any time and use them in the future again. Great job Carson & Co ...
Apr 09,2019
Apr 09,2019
0
people found
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We recently sold our property through Carson's and have had a very smooth transaction from start to finish. All of the staff including Jonathan, Daniel, Simon and Manager Andrew kept us well informed through the whole process and responded to any questions quickly....
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Comment on agent fees
Agent Fees Competitive
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Jan 29,2019
Jan 29,2019
0
people found
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Our experience with Carson & Co has been a pleasure from start to finish. When viewing our (now) home for the first time we found Daniel Bull to be extremely approachable, informative and professional. He supported us brilliantly from initial offer to acceptance. His colleague Andrew ...
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Jan 23,2019
Jan 23,2019
0
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After a tough year personally we were looking for a smooth process to sell our property and we certainly had that. The team in Maidenhead (Jonathan, Andrew, Dan and Simondeep) were all extremely professional and we felt informed and updated on everything that was happening. ...
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Comment on agent fees
Reasonable
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Jan 22,2019
Jan 22,2019
0
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Fantastic service from beginning to end. Having been on the market with 2 other estate agents I went up with Carson and co Maidenhead, who I regretted not going with in the first place but I guess I saved the best until last ð.
From the moment ...
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Comment on agent fees
Agents fees were the standard price, % was lower than others on the market
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Nov 19,2018
Nov 19,2018
0
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Dan was a real pleasure to deal with, great communication throughout the process. Very enthusiastic and always happy to help....
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Nov 14,2018
Nov 14,2018
0
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Daniel took us through our purchase from start to finish: we met him on our first viewing having spoken on the phone and he was there for the subsequent viewing, answered every email and call in between, and gave our keys over on completion day. ...
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Nov 02,2018
Nov 02,2018
0
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Jonathan was very helpful and accommodating throughout our house search and purchase. We highly recommend Jonathan and will certainly be contacting him next time we move!...
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Sep 18,2018
Sep 18,2018
0
people found
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I would recommend AVOIDING a Carson's property at all costs. Having requested the return of our protected deposit nearly 3 weeks ago (with full agreement from our landlord) we have still not received our money. This is in spite of the legal maximum being 10 days.
It ...
read full review
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Comment on agent fees
The quality of service did not match the premium letting fees.
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Aug 10,2018
Aug 10,2018
0
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Jonathan & Co were professional at all times & even managed to get the asking price. We had a slightly bumpy ride due to the buyers surveyor submitting a faulty report but with guidance from Jonathan we got through it so many thanks for a successful sale....
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Comment on agent fees
reasonable in line with others
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May 31,2018
May 31,2018
0
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Had a great experience in dealing with Carson & Co and especially Jonathan. Very friendly and always accommodating. Very professional throughout....
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May 23,2018
May 23,2018
0
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I can't fault Carson's, as they have been excellent throughout the process of selling our home. Despite the length of time to find the right buyer in a difficult market, they were always in contact, helpful & professional. Would have no hesitation in using Carson's again ...
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Apr 24,2016
Apr 24,2016
0
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Great agent. Very friendly and above all proficient, he and Carson's facilitated a swift and painless transaction. I'd gladly recommend....
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Apr 25, 2016
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Thank you for your kind comments, It was a pleasure doing business with you. I hope you enjoy your new property and wish you all the best for the future. ...
Nov 24,2015
Nov 24,2015
0
people found
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Carsons gave us a fair valuation and a detailed description of how our house would be marketed. We were particularly impressed at the level of communication throughout the process. Carson's definitely delivered what they promised. We weren't looking for a quick sale but having the ...
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Nov 21,2015
Nov 21,2015
0
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Elaine was absolutely excellent. She was both proactive and responsive, helpful and straightforward to deal with. A real pleasure to deal with Carson & Co. I would definitely recommend them....
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Jun 22,2015
Jun 22,2015
0
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Darren organised an open house event ,in which more than 12 people attended resulting in a number of offers. carsons kept me informed as to the eventual outcomes , which the best offer resulted in a sale....
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Jun 14,2015
Jun 14,2015
0
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Darren contacted us to offer the Maidenhead office's services when the agent through which we hoped to buy a property got in touch with him. He hand delivered details promptly so that we could make a decision whether to accept his offer to sell our ...
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Jun 13,2015
Jun 13,2015
0
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I can only praise the service received from Darren and his team and would have no hesitation in recomending Carsons...
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Jan 24,2015
Jan 24,2015
0
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Darren and his team, were great both with our sale and purchase, they were all very friendly and always willing to help with our queries, both sales went through relatively quickly and smoothly and I would recommend their services....
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Jan 14,2015
Jan 14,2015
0
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They always gave us feed back.
They were organised when it came to viewings and working around us.
Sale took a long time but Mr. Darren Hunt pursued the buyer and sorted out the many queries....
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