94% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Sep 18,2018
Sep 18,2018
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After 1st buyer pulled out Keats Fern quickly found another party to complete the purchase, although did not acheive the asking price I was very grateful for their speed and completeness.
Overall Keats Fern kept me informed mostly during the process even the ups and downs. They also adverised my propery well online and locally. I would definately recommend Keats Fern in Farnham to sell my property again.
Overall Keats Fern kept me informed mostly during the process even the ups and downs. They also adverised my propery well online and locally. I would definately recommend Keats Fern in Farnham to sell my property again.
Comment on agent fees
fair
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Latest Reviews
26th Jan 2024
reviewed by 'Colin John Mitchell'
9th Sep 2023
reviewed by 'James'
15th Aug 2023
reviewed by 'Val Valu'
6th Jul 2023
reviewed by 'sophie'
19th May 2023
reviewed by 'Peter'
Opening Hours
Address
Keats Fearn
15 Downing Street
Farnham
Surrey
GU9 7PB
01252 718018
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 100% | £90,000 | £1,150,000 |
| Lettings | 100% | 99% | £950 | £4,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 0 | 4 | 2 | 33 | 0 | 20 | 0 | 3 | 2 |
Areas covered
- GU8
- GU9
- GU10
- GU34
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 26,2024
Jan 26,2024
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We were always pleased that we chose Keats Fearn to sell our house in Farnham. They were consistently professional, engaged and communicative. No call went unanswered, no detail too small for them to handle. As to the final stages of our sale, I have to ...
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Jan 29, 2024
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Dear John & Carol
Thank you so much for your valued feedback - We are all so pleased we got your house sale and purchase over the line. Kind regards, James & The Team ...
Sep 09,2023
Sep 09,2023
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I can't praise James and the Team highly enough. Highly professional, diligent, Pro-active and helpful throughout. Many thanks....
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Sep 10, 2023
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Thank you very much for your kind review. Myself and the team always look to go that extra mile. Kind regards, James & The Team ...
Aug 15,2023
Aug 15,2023
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James and his team went over and above board in helping us with the sale of my parent's house.
They are very professional, informative, kind, approachable and very helpful. Nothing was to much trouble for them.
We had a few bumps along the way, but ...
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Jul 06,2023
Jul 06,2023
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James assisted us with the purchase of a house in Farnham recently which in all honesty, may not have happened at all if it wasn't for his continual hard work throughout the process and his dedication to getting the deal done.
Throughout the conveyancing process ...
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May 19,2023
May 19,2023
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Nothing but praise for the professionalism of Keats Fearn and the calm and unflappableDerek who is a master of the art of matching potential buyers to houses. This resulted in him finding a buyer for my daughters property within hours of it going on the ...
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May 19, 2023
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Dear Peter, Thank you so much for your feedback - it means so much to get feedback like this to us. It was a pleasure to act for you and hopefully we will be able to act for you again at some future point. Kind regards, James & The Team ...
Dec 22,2022
Dec 22,2022
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James has been excellent throughout the transaction, dealing with a number of tricky issues quickly and efficiently, I would use again....
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Dec 22, 2022
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Thank you so much for the feedback Carly. Really pleased we got the transaction through for you and your family. ...
Nov 03,2022
Nov 03,2022
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James Fearn you are a legend, our fifth transaction together was a true test of determination, patience and orchestration, and you demonstrated such professional excellence throughout that I will forever be grateful .Thank you for adding so much value to our lives!...
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Nov 03, 2022
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Dear James, Thank you so much for your kind words. I am delighted the sale went through and look forward to acting for you again at some point in the future. Kind regards, James & The Team ...
Nov 01,2022
Nov 01,2022
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We have used KeatsFearn over the last 20 years to buy & sell three homes. It has been a real pleasure working with them and we feel that they have always tried to do their best for us when buying or selling our homes. They have a ...
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Nov 01, 2022
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Dear Nel, Many thanks for your kind review. It is always a pleasure to act for long standing clients and we look forward to working with you again at some point in the future. Kind regards, The Keats Fearn Team ...
Oct 06,2022
Oct 06,2022
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We have used Keats Fearn before and had no hesitation using them again to sell our mother's flat. I appreciate the professional but personal approach. It was a difficult sale ij the end but Derek and James kept on top of i, pushing things forward ...
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Oct 07, 2022
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Thank you very much for your feedback Terri. Pleased we got your mother's sale over the line. Kind regards, The KF Team ...
Aug 22,2022
Aug 22,2022
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Five star service! Have known James, Derek and the team for more than 10 years managing my property. Professional, courteous and they always go the extra mile without being asked. Highly recommend to all....
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Aug 22, 2022
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Dear Richard, Thank you for your feedback. We look forward to working with you for many more years. Kind regards, The Keats Fearn Team. ...
Jul 12,2022
Jul 12,2022
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Maybe we don't say it ... but GREAT SERVICE is fine when things are all going well, but when difficulties arise ... obtaining truly great service reflects the team's excellent abilities and commitment. Keats Fearn management has offered not only winning advice, but remained fully engaged throughout....
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Jul 09,2022
Jul 09,2022
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We have been using Keats Fearn for a number of years now to find tenants for our rental property and they have always been very efficient, professional and fairly priced but I feel compelled to write this review now because James Fearn has gone above ...
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Jul 11, 2022
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Dear Katie, Thank you for the feedback; with my own name above the door it has been imperative to stay on top of any issues and resolve them. Delighted we have resolved the latest issue we had with our previous outsourcing letting firm. Kind regards, James & The Team ...
Jan 21,2022
Jan 21,2022
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Thank you so much not only for securing my purchase but also helping sort out problems with buyer of my property through another agent!! I will not be going back to the other Estate Agency at any time. I am certain that without your help ...
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Jan 24, 2022
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Dear Sandra, Thank you so much for your review; I am delighted we secured your move. Kind regards, James & The Team ...
Oct 02,2021
Oct 02,2021
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The property was well marketed and sold quickly. They kept me well informed during a difficult sale process. Reasonable fees....
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Oct 04, 2021
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Thank you for your feedback Robert. ...
Aug 09,2021
Aug 09,2021
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Just how an Agency should be, integrity is a common thread Mulberry Homes share with Keats.
We are delighted to work with James not only on site acquisition but sales too.
Long may it continue...
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Aug 09, 2021
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Thank you for your feedback. Keats Fearn look forward to many more years of working with Mulberry Homes. ...
Aug 05,2021
Aug 05,2021
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Their proactive approach throughout was just brilliant and ensured the sale went through quickly and smoothly. Excellent service and great communication at all times. I would highly recommend them....
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Aug 05, 2021
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Dear Matt, Thank you very much for your positive feedback. Kind regards, James & The Team ...
Aug 01,2021
Aug 01,2021
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We were very pleased with the excellent photographs that you took of our property and we think contributed to an early viewing and sale. Thank you for the excellent service throughout the process and appropriate level of contact in keeping us updated....
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Aug 02, 2021
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Dear William, Thank you so much for your recent review. It was a pleasure to act for you. Regards, The Keats Fearn Team ...
Jul 02,2021
Jul 02,2021
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James was excellent. We went from valuation to completion in under 6 weeks and hit the stamp duty deadline of June 30, something we were told was impossible. James played a key role in this as he was right on top of all the key stakeholders and ...
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Jun 23,2021
Jun 23,2021
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Keats Fern manage our property and most of our dealings have been with Liga. Liga is an absolutely star, super responsive, super efficient and exceptionally professional! We've had bad experiences with management companies before but working with Liga and Keats Fern has been a breath ...
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Jun 23, 2021
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Thank you so mush for your feedback - I have shared with the team and they were delighted. Will continue to deliver a 1st class service moving forward. James & The Team ...
May 25,2021
May 25,2021
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I have had nothing but excellent service from a busy agency. My purchase seemed to take ages and Keats Fearn kept me in the loop along the way. I would recommend them and if need be use them again....
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May 25, 2021
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Thank you so much for your feedback. I am pleased we got you there in the end. James & The Team ...
May 11,2021
May 11,2021
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We would highly recommend Keats for Estate Agent Services, such a pleasure to deal with them , they are always helpful , quick to respond and certainly did a great marketing our property .
A big Thankyou to all the Keats team ....
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May 12, 2021
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Dear Phillip, Thank you so much for your feedback. I look forward to helping you in the future again and wish you and Aileen all the best. Kind regards, The Keats Fearn Team ...
Apr 29,2021
Apr 29,2021
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Tamara was everything we could of asked for and more when it come to making sure our first place together was the perfect one! with faultless communication and making sure we felt comfortable and reassured every step of the way!! Will be singing her praises ...
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Apr 29, 2021
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Thank you very much for your feedback. I will ensure this is passed on. Regards, James ...
Apr 28,2021
Apr 28,2021
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Keats have just relet my flat and thanks to several people but Tamara Sewell in particular who managed to get the whole process done very quickly so that there was no gap between tenants. Not an easy thing to do but Tamara made it quite ...
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Apr 28, 2021
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Thank you for your review - Tamara and the team will be very pleased to see this. Kind regards, James ...
Apr 14,2021
Apr 14,2021
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Tamara has been a credit to Keats, always prompt with keeping us up to date with all relevant info and making sure our move went smoothly. Highly recommend using Keats again, very impressed with Tamara and Jo....
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Apr 27, 2021
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Thank you for the feedback - this will be passed onto the ladies. ...
Apr 12,2021
Apr 12,2021
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Friendly and efficient. Great communication from the whole team but especially Derek and Tamara who ensure the job gets done...
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Apr 26, 2021
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Thank you for your feedback - The team were delighted to have delivered as always. ...
Apr 12,2021
Apr 12,2021
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James and the team have been excellent in marketing my property and achieving great results over the past year. They provide a more bespoke, family type service you don't get with some of the larger agencies and they know their localised market inside out. Can't ...
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Apr 26, 2021
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Thank you for your review - We have a superb team that always goes the extra mile. ...
Apr 12,2021
Apr 12,2021
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The team within Keats Fearn Farnham (and their wider support) have consistently provided a top quality service for both sales and rental, demonstrating patience, experience and a depth of knowledge that has been most welcome and valued....
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Mar 28,2021
Mar 28,2021
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Keats and Fearn have been great. Very efficient and prompt with getting the house on the market and communication, both with us and the other parties. Derek did a fantastic video which I'm sure helped immensely with getting so many viewings in such a short ...
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Mar 29, 2021
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Thank you so much for the positive feedback. Derek and the team put their heart and soul into selling Pinewood Lodge and I will ensure they are updated on how pleased you are. Kind regards, James ...
Feb 21,2021
Feb 21,2021
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James and his team have been excellent throughout the process of selling our late father's home. It turned out to be a much longer process than any of us anticipated but James and his team were patient and reassuring throughout and kept us well informed ...
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Feb 22, 2021
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Dear Denise, Thank you so much for the feedback. I am pleased we got there in the end and thank you for using Keats Fearn. Kind regards, James ...
Feb 17,2021
Feb 17,2021
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From visiting the property to exchange James and the team provided a professional and personal service helping moving in a pandemic as stress free as possible....
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Feb 17, 2021
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Many thanks for your feedback Karen. Pleasure helping your move happen. Kind regards, The Keats Fearn Team ...
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Vendor Fees
1.25%Landlord Fees
10%Tenant Fees
No fees set. Last updated at 21/05/2024, 5:19 PM by James FearnComplaints Procedure
Write to James Fearn and if not happy with outcome/response write to the Property Ombudsman.
Last updated at 4:19 PM 21/05/2024 by James Fearn
Best Estate Agent in Farnham 
