Canterbury, CT1
3/5, 2 reviews
50% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction

“Horrific year - don't use Winkworth Canterbury!...”

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Sep 14,2018
Minithumbdown
By: 'Horrific-experience'
Sep 14,2018
2 people found
this helpful
Would give no stars if I could. We were given the property in a horrific state:
- Food stains on cupboards and bed
- Drainage issues
- Plug sockets hanging off walls
- Noz gas canisters everywhere
- Broken hoover
- Badly stained and bent table & chairs
- Stained sheets left on sofa bed
- Brown substance on sofa cushions
- Dirty & broken utensils
- No outside bin for a month
- Refused to fix aerial connection
- Lamp was literally snapped in half
- Large hole in bed frame that caused splinters and ripped sheets

They caused hell when we asked them to fix the issues that should have been sorted before we ever moved in.

While some staff were lovely, our main contact was DISGUSTINGLY rude.

Told us we left the property in a much better state than we got it in and still took money from our deposit.

Genuinely would not wish that experience on my worst enemy.
Comment on agent fees
Fees & rent were both ridiculously high now I have compared it to the same and even better areas.
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Opening Hours
Address

Winkworth
Albert House, 14 St Johns Lane
Canterbury

CT1 2QG
01227 456 645

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 0% 50% £1,400 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 1 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Josh saved the day!...”

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Aug 12,2024
Minithumbup
Josh
By: 'Becky'
Aug 12,2024
0 people found
this helpful
After some unfortunate rejections from other letting agencies for being a lone parent, Winkworth went above and beyond to help me and my two children find a wonderful little cottage to rent. Josh was very professional throughout the process and kept me up to date ...
read full review
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“Horrific year - don't use Winkworth Canterbury!...”

Share on :
Sep 14,2018
Minithumbdown
By: 'Horrific-experience'
Sep 14,2018
2 people found
this helpful
Would give no stars if I could. We were given the property in a horrific state: - Food stains on cupboards and bed - Drainage issues - Plug sockets hanging off walls - Noz gas canisters everywhere - Broken hoover - Badly stained and bent ...
read full review
Comment on agent fees
Fees & rent were both ridiculously high now I have compared it to the same and even better areas.
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Winkworth, Canterbury CT1 2QG



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