Arington Residential Sales & Lettings
Burgess Hill, RH15
4.3/5, 53 reviews
83% recommended
92% sales valuation accuracy
95% sales fee satisfaction
100% lettings valuation accuracy
76% lettings fee satisfaction

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“UNPLEASANT EXPERIENCE - STAY AWAY...”

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Sep 11,2018
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By: 'Brighton'
Sep 11,2018
2 people found
this helpful
Unpleasant experience working with this agent overall. We are students and rented a flat with them for a year and though the experience of living in that flat wasn't great, their service (from Erika and Nigel) was even worse.

Responses to complaints/issues in the house were slow, weren't taken seriously and most of the time no action was taken. Given how severe some of the issues were (cracked ceiling in the bathroom) this is unacceptable. Not sure if it's just because we're 'students' but there was such a big disregard for us as tenants.

On top of that, towards the end of our tenancy a leak occurred from the flat above (which is not their fault) that caused major disruptions to the flat. How they dealt with it is what bothers me. The flat felt moist, smelt unpleasant (like mould), and ended up causing the clothes that were stored in bags to actually get mouldy. Nothing was done and when asked for a compensation for the damages they say that they don't believe that the damage is from their property. Ridiculous.

To students and everyone else, I would HIGHLY ADVISE AGAINST RENTING WITH ARINGTON. Don't waste your time.
Comment on agent fees
Charged for every little everything.
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Latest Reviews

View all Reviews 53
9th Oct 2024
reviewed by 'Luke Sandys-Renton'
“Arington are simply the best. Erica especially has her finger on the pulse, handling everything with a incredible efficiency and ......”
23rd Sep 2024
reviewed by 'Rachel'
“I would highly recommend Arington. I purchased a property that was advertised by Arington and Nigel was such a great ......”
2nd Sep 2024
reviewed by 'Andrew'
“Would never recommend this company to anyone, there sole focus from my experience has been to protect the landlord and ......”
19th Aug 2024
reviewed by 'TallismanRogue'
“Nigel and the Arington team were nothing short of remarkable for what turned out to be an extremely complicated leasehold ......”
30th Jul 2024
reviewed by 'HS Morgan'
“Arington have been my letting agents for nine years. In that time I they have looked after me in a ......”
20th Nov 2023
reviewed by 'Maksym & Iryna'
“We used Arington and Mr Nigel Ingram as our realtor to purchase a flat. He walked us through everything from ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Arington Residential Sales & Lettings
15 Station Road
Burgess Hill
West Sussex
RH15 9DE
01444 221102

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 95% £175,000 £1,430,000
Lettings 100% 76% £407 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 9 8 12 0 10 0 3 1
Areas covered
Services offered
  • Sales
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  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Arington are simply the best. Erica especiall......”

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Oct 09,2024
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Erica
By: 'Luke Sandys-Renton'
Oct 09,2024
0 people found
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Arington are simply the best. Erica especially has her finger on the pulse, handling everything with a incredible efficiency and calm. Her knowledge, patience and understanding through all situations under the sun make it a pleasure to pick up the phone to discuss anything, knowing ...
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“Definitely recommending Arington....”

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Sep 23,2024
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Nigel
By: 'Rachel'
Sep 23,2024
0 people found
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I would highly recommend Arington. I purchased a property that was advertised by Arington and Nigel was such a great help. This was my first property purchase and I felt Nigel went above and beyond to help me. He was always happy to answer my ...
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“Would never recommend this company to anyone,......”

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Sep 02,2024
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By: 'Andrew'
Sep 02,2024
0 people found
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Would never recommend this company to anyone, there sole focus from my experience has been to protect the landlord and themselves whilst paying lip service with regards to the health safety and well being of students. Not even worth a one star rating!...
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“Nigel and the Arington team truly know what they are doing...”

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Aug 19,2024
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Nigel
By: 'TallismanRogue'
Aug 19,2024
0 people found
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Nigel and the Arington team were nothing short of remarkable for what turned out to be an extremely complicated leasehold flat purchase due to historical errors in previous paperwork. His advice and guidance in keeping all sides in check is what made this purchase successful, ...
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“Arington, the best letting agent...”

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Jul 30,2024
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Erica
By: 'HS Morgan'
Jul 30,2024
0 people found
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Arington have been my letting agents for nine years. In that time I they have looked after me in a way I doubt other letting agents would. I couldn't recommend them more, friendly and very understanding and above all incredibly efficient....
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“Amazing apartment...”

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Nov 20,2023
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Nigel
By: 'Maksym & Iryna'
Nov 20,2023
0 people found
this helpful
We used Arington and Mr Nigel Ingram as our realtor to purchase a flat. He walked us through everything from beginning to end and worked seamlessly with our mortgage advisor, our solicitors and a seller. Please pay attention that we were first-time buyers and we ...
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“Don't go anywhere else, Nigel and Erica are f......”

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Nov 14,2023
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Erica
By: 'Mr Paul L Miles'
Nov 14,2023
0 people found
this helpful
Don't go anywhere else, Nigel and Erica are first class, they sold 5 properties for me and rented one. Both were very helpful and responsive....
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“Very happy buyer...”

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Sep 04,2023
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Erica
By: 'Qianlan'
Sep 04,2023
0 people found
this helpful
I bought a property through Arington. It was a long process and at times frustrating . Both Erica and Nigel were friendly and supportive and so helpful. I could not have asked for better. I just hope the seller realises how much effort they put in ...
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“From the offset, Nigel was extremely professi......”

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Aug 22,2023
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Nigel
By: 'Emma'
Aug 22,2023
0 people found
this helpful
From the offset, Nigel was extremely professional and friendly and was instrumental in helping us secure the house we loved. He was prompt at responding to emails, and reassured us with any worries that arose. The process took longer than anticipated due to other issues, ...
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“Excellent Agents...”

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Jul 08,2023
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Nigel
By: 'Rosie Glasses Newman'
Jul 08,2023
0 people found
this helpful
We used Nigel at Arington to sell our property and were thrilled with the service we received. Everyone we dealt with at Arington was friendly and professional. Nigel went above and beyond to provide support and reassurance throughout the process. He is incredibly knowledgeable and ...
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“I was intending to buy a property but survey ......”

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Jun 28,2023
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Nigel
By: 'Qianlan'
Jun 28,2023
0 people found
this helpful
I was intending to buy a property but survey indicated serious structural problems, although I was prepared to go forward the sellers proved unwilling to be cooperative. However Nigel could not have been more helpful and I am sure tried his very best to arrange ...
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“First Class service and highly recommended...”

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Oct 08,2022
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Nigel
By: 'David Wood'
Oct 08,2022
0 people found
this helpful
It was an absolute pleasure to deal with Arrington both during the letting and sales process. Nigel and Erica’s service was second to none and they went above and beyond in every respect. As well as finding a suitable tenant and purchaser for the ...
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“Students...”

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Sep 22,2021
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Nigel
By: 'Niamh Miley'
Sep 22,2021
0 people found
this helpful
Having read all of the reviews about Arington nearly every student has had issues with this agency. During the pandemic most students went home, this meant that hardly any utilities were used during this period, no allowance was made in the students favour. My son ...
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“An unpleasant experience renting from Arington’s...”

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Jan 17,2021
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By: 'Jane'
Jan 17,2021
1 people found
this helpful
It was an unpleasant experience renting from Arington’s: Last year my daughter and fellow students could not live in the house due to Covid 19. Arington’s took away a large chunk of their deposit because the garden had over grown in the 5 months that ...
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“Best Estate agent in Burgess Hill...”

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Sep 29,2020
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Nigel
By: 'Peter'
Sep 29,2020
0 people found
this helpful
We have used many local Burgess Hill Estate Agents over the 40+ years we have lived in the town. I can unequivocally say that Nigel at Arington is by far the best. The service was friendly, efficient, and Nigel went out of his way to sort ...
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“Terrible Experience...”

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Aug 27,2020
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Nigel
By: 'Azadeh'
Aug 27,2020
1 people found
this helpful
Terrible experience. As a letting agency, they should have checked the state of the flat they were letting. It was incredibly humid, which is prone to disease in humans. They assumed no responsibility as a letting agency and called me, the tenant, the 3rd party ...
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“Excellent service! highly recommended...”

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Aug 10,2020
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Nigel
By: 'Ademola'
Aug 10,2020
0 people found
this helpful
Nigel was the vendor's agent for the property we purchased. He was very professional and extremely knowledgeable on all aspects relating to the purchase. Even though we were first time buyers, we found the entire process very straightforward; this was undoubtedly as a result of ...
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“Great Agent...”

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Jul 09,2020
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Nigel
By: 'Tim'
Jul 09,2020
0 people found
this helpful
I've been Dealing with Arington for a few years now and I've been moved to comment some good feedback by Nigel's and Arington's performance during this COVID 19 Pandemic. He's arranged video tours found ways to work worked well with tenants and generally got on with ...
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“Arlington...”

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May 02,2020
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Nigel
By: 'Callum'
May 02,2020
0 people found
this helpful
I used Arington for both sales and lettings so built up a good working relationship in both areas with Nigel Ingram and Erica Ballard. Both very personable people and dealing with either was a pleasure not a chore. I think the service was very good ...
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“Helpful, friendly and highly recommended...”

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Apr 06,2020
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Nigel
By: 'Vivien'
Apr 06,2020
0 people found
this helpful
I've only ever found Arington to highly consultative and helpful - never pushy in any way. I've found their advice and guidance incredibly helpful and most importantly, we sold our house in just 3 weeks! This was also at a price we were happy with which ...
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“What a find! Arington has made my life so muc......”

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Dec 31,2019
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Erica
By: 'Kate'
Dec 31,2019
0 people found
this helpful
What a find! Arington has made my life so much easier! Both Nigel and Erica are so knowledgeable and professional and always go the extra mile. Hard working, friendly and they always give their valuable time whatever the task and I couldn't recommend a better ...
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“Just rented a property through Arington. It ......”

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Dec 03,2019
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Erica
By: 'andrew'
Dec 03,2019
0 people found
this helpful
Just rented a property through Arington. It has been a pleasure dealing with them they are professional, polite and efficient and would not hesitate to recommend them...
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“Supportive and caring team...”

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May 28,2019
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chris
By: 'Fi'
May 28,2019
0 people found
this helpful
Very grateful for the work Arringtons carried out for me on the sale of my property this year. They were always available to advise and support. Very trustworthy and honest team. They generally seem to care about and take an interest in the property they ...
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Comment on agent fees
Very fair price for the time and effort
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“Fantastic service and support...”

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May 02,2019
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chris
By: 'Anna'
May 02,2019
0 people found
this helpful
Very happy with the service and communication from Chris and team at Aringtons. Felt very supported throughout the whole purchase process and often turned to them for help getting info for solicitors and speeding along the process....
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“Arington exceeded my expectations....”

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Apr 30,2019
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By: 'Christine'
Apr 30,2019
0 people found
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Arington exceeded my expectations. They succeeded in selling the property where another Agent had failed twice and they took the stress out of the situation. We could not be happier....
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Comment on agent fees
Good value.
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“Professional to the highest of standards, extremely friendly & supportive throughout. Held the purchase together when at times could have easily fall....”

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Apr 04,2019
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HELEN
By: 'Excellent'
Apr 04,2019
0 people found
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Very friendly and knowledgeable. Understood my needs from the outset. Encouraged viewings which resulted in my purchase where I probably would not have viewed. Professional and kept communication flowing from beginning to end....
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N/A
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“Customer Care...”

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Feb 05,2019
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By: 'Mandy'
Feb 05,2019
0 people found
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It's been nearly a year since we tried to sell our house using two agents to no avail. My friend recommended Arins in Lower Earley and we have never looked back. Harry and his team have been excellent in working to get our house sold, ...
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Comment on agent fees
Market Rate well deserved
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“Arington - An Amazing Agency...”

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Jan 15,2019
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chris
By: 'Carole'
Jan 15,2019
0 people found
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Very impressed with service from beginning to end. I could not have asked for more! I Definitely like the idea of an independent agency. Chris Moore was exceptional he helped me from beginning to end and make the process of buying my house a lovely ...
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Comment on agent fees
I was very lucky as Arington had a special offer on when I was selling my house, but to be honest even there normal fee was very fair. GOOD OR SHOULD I SAY EXCELLENT!
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“Extraordinary Staff and Services...”

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Dec 23,2018
Minithumbup
By: 'Janie'
Dec 23,2018
0 people found
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Due to the change of jobs, I had to find a place to move to within 2 weeks and it was right before Christmas, needless to mention the pressure associated with the timing. From the viewing arrangment, reference checks to the official sign-off the contract on ...
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Comment on agent fees
Reasonable.
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“Professional and friendly...”

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Dec 22,2018
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Erica
By: 'Alexandra'
Dec 22,2018
0 people found
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Prior to renting with Arington we had struggled to find a house to rent for a couple of weeks with unprofessional estate agents with even worse communication. Eventually when we spotted a house we liked which was being let by Arington we were quickly surprised ...
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Comment on agent fees
Agency fees were very reasonable, especially in comparison to many of the agents based in Brighton who we discovered will try and squeeze as much as they can out of you.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Arington Residential Sales & Lettings, Burgess Hill RH15 9DE



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