0% lettings valuation accuracy
0% lettings fee satisfaction
Sep 11,2018
Sep 11,2018
0
people found
this helpful
this helpful
We were renting a 2 bed in North Swindon.
When we collected the keys we had to sign documents illegally saying we will take ownership of the white goods. (Which were listed as included when we viewed the property) We had no choice in this as we had already paid the deposit and fees. Surprise surprise the dishwasher flooded the kitchen within a few weeks after moving in and Strakers refused to help us.
We asked for them to fix a number of things during our stay and they weren't done.
Claire made a number of errors and never apologised to us.
They lied to us, ignored us and then we had to fight for our deposit back, we didn't get it all back.
I will never use Straker's again. No house is worth the hassle they cause.
My advice to them is to go through more training, my 3 year old is more organised than you.
When we collected the keys we had to sign documents illegally saying we will take ownership of the white goods. (Which were listed as included when we viewed the property) We had no choice in this as we had already paid the deposit and fees. Surprise surprise the dishwasher flooded the kitchen within a few weeks after moving in and Strakers refused to help us.
We asked for them to fix a number of things during our stay and they weren't done.
Claire made a number of errors and never apologised to us.
They lied to us, ignored us and then we had to fight for our deposit back, we didn't get it all back.
I will never use Straker's again. No house is worth the hassle they cause.
My advice to them is to go through more training, my 3 year old is more organised than you.
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Latest Reviews
11th Sep 2018
reviewed by 'Lu'
5th Nov 2013
reviewed by 'Rojer'
21st Jan 2013
reviewed by 'Maria'
Opening Hours
Address
Straker Goodman Ingram
39 Commercial Road
Swindon
Wiltshire
SN1 5NS
01793 487766
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
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- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Sep 11,2018
Sep 11,2018
0
people found
this helpful
this helpful
We were renting a 2 bed in North Swindon.
When we collected the keys we had to sign documents illegally saying we will take ownership of the white goods. (Which were listed as included when we viewed the property) We had no choice in this as ...
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read full review
Comment on agent fees
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Nov 05,2013
Nov 05,2013
0
people found
this helpful
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I found Strakers very rude and unprofessional. Once the tenancy agreement is signed, they don't even bother to listen to the tenants in case of any issues. Most unprofessional agency I have ever came across.
You can send them emails or phone them, they don't ...
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Jan 21,2013
Jan 21,2013
1
people found
this helpful
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The agent's behaviour is very unprofessional and rather rude towards tenants as soon as the tenant signs-up for tenancy, this company is not going to go long in this way which they will see soon in due course of time. Agent does not show up ...
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What agent could do to change your mind?
Professional and Polite Behaviour with customers.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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