0% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Sep 10,2018
Sep 10,2018
2
people found
this helpful
this helpful
We first began renting from Hamptons estate agents- when the deal was closed we were told Curchods will be dealing with us from now (property management ) We had many problems with our property in our first 6 months. Including: Boiler leaking & not working - Went on for over a month before they finally agreed to change it !
Hole under the bath so exess drainage was going under the bathroom floor, Ill fitting sash window which left our bedroom freezing cold through a very cold snowy winter- which eventually they agreed to change. A Broken fridge freezer Which took a few days to get sorted -Baring in mind we had no food!
A internal door which was not fitted properly falling off- Us having no where to keep it had to put it up against the wall in the hallway outside - Curchods were notified & asked to repair it or take door away to which they ignored & later told us that keeping the door in the hall way is a fire hazard!
But yet have failed to repair the 2 inch gap in the bottom of our main door (Which in itself is a fire hazard!) not to mention the draft it lets in in the winter.
Right now the external ariel point for the Television has stopped working & we have been attempting to get Curchods to repair it for a Full Week - to which they have finally arranged a repairs man to attend who has said he cannot unless our upstair neighbours are in because that is where the ariel point will be.
so here we are over a week later still trying to phone Victoria at Curchods to sort out an issue.
Everytime we call we are told 'she will call you back'
and she never does. This has happened EVERY time we have tried to report an issue - We have been left waiting far too long for simple things to be sorted- why do we have to make angry phone calls for things to get sorted! We are a young couple renting for the first time & quite frankly i feel that we are being taken advantage of. We always pay rent on time etc but are being left without vital things eg: boiler, fridge freezer & seem to have constant issues That are being ignored!! this all withing 6 months of being at the property?!!
we will not be renting from curchods again. no doubt they will take our deposit aswel like they appear to have done with others. Avoid if you can help it (We didnt have the choice!!)
Hole under the bath so exess drainage was going under the bathroom floor, Ill fitting sash window which left our bedroom freezing cold through a very cold snowy winter- which eventually they agreed to change. A Broken fridge freezer Which took a few days to get sorted -Baring in mind we had no food!
A internal door which was not fitted properly falling off- Us having no where to keep it had to put it up against the wall in the hallway outside - Curchods were notified & asked to repair it or take door away to which they ignored & later told us that keeping the door in the hall way is a fire hazard!
But yet have failed to repair the 2 inch gap in the bottom of our main door (Which in itself is a fire hazard!) not to mention the draft it lets in in the winter.
Right now the external ariel point for the Television has stopped working & we have been attempting to get Curchods to repair it for a Full Week - to which they have finally arranged a repairs man to attend who has said he cannot unless our upstair neighbours are in because that is where the ariel point will be.
so here we are over a week later still trying to phone Victoria at Curchods to sort out an issue.
Everytime we call we are told 'she will call you back'
and she never does. This has happened EVERY time we have tried to report an issue - We have been left waiting far too long for simple things to be sorted- why do we have to make angry phone calls for things to get sorted! We are a young couple renting for the first time & quite frankly i feel that we are being taken advantage of. We always pay rent on time etc but are being left without vital things eg: boiler, fridge freezer & seem to have constant issues That are being ignored!! this all withing 6 months of being at the property?!!
we will not be renting from curchods again. no doubt they will take our deposit aswel like they appear to have done with others. Avoid if you can help it (We didnt have the choice!!)
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Opening Hours
Address
Curchods
Portmore House, 54 Church Street
Weybridge
Surrey
KT13 8DP
01932 843322
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 50% | £2,000,000 | £2,000,000 |
| Lettings | 0% | 0% | £950 | £950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 1 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Sep 08,2024
Sep 08,2024
0
people found
this helpful
this helpful
Tony and Sean in Walton - on - Thames have been absolutely amazing. They have always been very professional, returned all of our telephone calls and emails. We are so grateful to both of them for helping us secure our new home. No wonder there ...
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Jul 19,2021
Jul 19,2021
2
people found
this helpful
this helpful
Absolutely dreadfull service again!
After numerous calls to several staff who keep changing, (probably an indication of the quality of the company), spoke to the director David Bowen who promised to resolve matters but no satisfactory action taken to remedy the position.
I dont knnow ...
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Jul 19, 2021
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(1)
Dear Ron,
Your review relates to another company Curchod & Co, a surveying and property maintenance firm company.
The review posted is on Curchods Estate Agents page.
I am sorry you have experienced bad service but it is not related to this firm.
Regards,
Grant Letts
Partner ...
Sep 10,2018
Sep 10,2018
2
people found
this helpful
this helpful
We first began renting from Hamptons estate agents- when the deal was closed we were told Curchods will be dealing with us from now (property management ) We had many problems with our property in our first 6 months. Including: Boiler leaking & not working - Went on ...
read full review
read full review
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Feb 02,2018
Feb 02,2018
6
people found
this helpful
this helpful
At the moment they show us the property in Weybridge, they mentioned to us that the property include some items, painting and fixing will be done before moving. After we payed the deposit they change the conditions before signing the agreement. Because of this and ...
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Comment on agent fees
bad
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Jun 08,2017
Jun 08,2017
4
people found
this helpful
this helpful
Review as a tenant and based on ending a tenancy. The start of my tenancy was with a different letting agents which was then switched to Curchods mid-tenancy.
Please note I tried to be as helpful and courteous of a tenant as possible, happily let ...
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Jun 18,2014
Jun 18,2014
7
people found
this helpful
this helpful
Stay well clear. Put in an offer for a property which was accepted. Applied for a mortgage and when I contacted them to find out about the exchange of contracts Curchods continued to market the property and was informed I would have to raise my ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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