1 Star Review
Sep 04,2018
By:
'Anytka'
Sep 04,2018
Branch: London, 1 Theberton Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: N1
Branch: London, 1 Theberton Street
Lettings (as a Tenant)
Postcode: N1
3
people found
this helpful
They do not know how to read their own contract. I was charged for cleaning which I did. The report from the clerk showed that the flat was left professionally clean, I asked why they took money for cleaning? the reply was an outrageous lie: "we sent cleaners before the clerk checked the flat". BUT I left the flat at 9am and the clerk came before 11am, called me asking to open the door as no one was in. Ha-ha-ha! The other thing is if they were to send anyone to the flat before the clerk they had to send an email 24-hours prior anyone attending the property as before 11am we were still tenants. Also, if they had a chance to read their own contract they would know how to notify us and the timing (People, READ THE CONTRACT). So, I got my money back for the cleaning but I still do not understand such lie. In addition, during the renting time never responded to a repair request.
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