96% sales valuation accuracy
98% sales fee satisfaction
Sep 04,2018
Sep 04,2018
0
people found
this helpful
this helpful
Having had the house on the market previously and not being able to sell I was extremely impressed that Martin and Rachel marketed the house differently and achieved amazing results. I cannot tell you how happy I am with their efficiency and the service that they provided.
Comment on agent fees
The agents fees are high but worth it as they got £75000 more than the last agents ever thought we would get!
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Featured Review
a
reviewed by 'Louise Gordon'
Featured Review
a
reviewed by 'RICHARD GREENWOOD'
Featured Review
a
reviewed by 'Stuart and Lyn'
Featured Review
a
reviewed by 'Robert'
Featured Review
a
reviewed by 'Surjit'
4th Aug 2023
reviewed by 'Emma'
Opening Hours
Address
Fine & Country
Zenith House Highlands Road
Solihull
West Midlands
B90 4PD
0121 746 6400
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £400,000 | £9,800,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 0 | 53 | 2 | 22 | 2 | 0 | 3 |
Areas covered
- B15
- B75, B76, WS1-WS9
- B16
- DY1-DY13, B90-B95, WS1-WS9
- B17
- B45, B46, B97, B98, WV1-WV14
- B28
- B29
- B60
- B61
- B72
- B73
- B74
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Featured Review
a
Aug 12,2023
Aug 12,2023
1
people found
this helpful
this helpful
Rachel and Martin came to see me when we were selling our home. After meeting with various agents, there was no competition. They sold our house within 2 weeks with their personal but professional 5* service The process was seamless from start to finish and I am ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 13, 2023
View all comments
(1)
Thank you for your kind words Louise, it means so much to us to and it was a pleasure working with you and getting to know you during the sale. We both really appreciate you taking the time to send us a review :) ...
Featured Review
a
Jun 29,2023
Jun 29,2023
0
people found
this helpful
this helpful
I have moved house many times and for the first time ever can give a full and complimentary review to Martin and Rachel. They have been truly superb from start to finish and whilst they are not the cheapest they are the very best and ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Aug 11,2023
Aug 11,2023
0
people found
this helpful
this helpful
During the time we have known Martin and Rachel throughout the sale of our property, we have found them to be highly professional and incredibly supportive during the selling process. Additionally they have kept us bouyed when there has been challenges such as our property ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Apr 19,2021
Apr 19,2021
0
people found
this helpful
this helpful
Rachel & Martin did an outstanding job for us. The preparation for sale, the collateral materials, and personal follow up were exceptional. We had four qualified viewings in the first week and four offers for the property. We exchanged contracts in four days. Great job team!!...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 20, 2021
View all comments
(1)
Thanks Mike, it was a great pleasure to sell such a special home for you and Terry and we both wish you all the best in the future. ...
Featured Review
a
Feb 18,2019
Feb 18,2019
0
people found
this helpful
this helpful
We purchased our new house and sold our old house through Fine and Country with both aspects being handled by Martin and Rachel. I cannot thank them enough for the way they handled the process, always acting professionally and courteously. We were kept fully informed ...
read full review
read full review
Comment on agent fees
Well worth the fee paid.
Was this helpful?
Yes
Yes
Aug 04,2023
Aug 04,2023
0
people found
this helpful
this helpful
If you’re thinking of selling, don’t look any further than Rachel and Martin at Fine & Country. Fabulous agents from start to finish. Offering a great service with fantastic attention to detail. Five stars....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 07,2023
Mar 07,2023
0
people found
this helpful
this helpful
I cannot recommend Martin and Rachel highly enough. We had tried to sell with another (cheaper) agent, during the very buoyant 2021 market and failed. You definitely get what you pay for, the difference in service was astonishing. Martin secured a higher asking price, which covered ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 24,2023
Jan 24,2023
1
people found
this helpful
this helpful
We have been very happy with the service provided by Martin and Rachel and would highly recommend them to other prospective sellers. Apart from being professional and presenting a credible selling plan, what particularly appealed to us was their genuine interest in understanding the specifics ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2022
Apr 27,2022
0
people found
this helpful
this helpful
We purchased our new Home through Fine & Country Solihull. John Ray helped us and supported us all the way through the purchase process to completion. We had our final viewing of the House on a Saturday due to work commitments. John facilitated the viewing and ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2022
Apr 27,2022
0
people found
this helpful
this helpful
We purchased our new Home through Fine & Country Solihull. John Ray helped us and supported us all the way through the purchase process to completion. We had our final viewing of the House on a Saturday due to work commitments. John facilitated the viewing and ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 19,2022
Apr 19,2022
0
people found
this helpful
this helpful
We have had a very supportive, professional service from John, the agent who has helped us sell our property. Throughout the whole process John was available to guide us to completion, making the whole process as easy as he possible could. John offered a comprehensive ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 21,2022
Feb 21,2022
0
people found
this helpful
this helpful
John secured us an excellent purchaser and managed the process through to a successful completion. As good an agent as I have ever used...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 24,2022
Jan 24,2022
0
people found
this helpful
this helpful
Real nice guy to deal With. Made out move a priority and ensured things got completed and chased. I would 100% recommend...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 06,2022
Jan 06,2022
0
people found
this helpful
this helpful
John Ray was extremely knowledgeable, approachable and it has to be noted that he goes above and beyond his call of duty as an agent. Thank you for being so responsive also....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 21,2021
Dec 21,2021
0
people found
this helpful
this helpful
John Ray went above and beyond at every step of our property purchase. We were regularly kept informed of progress at each stage. Plus, he helped chase solicitors on both sides and this had a positive impact on completing to agreed timescales. We would not ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 01,2021
Dec 01,2021
0
people found
this helpful
this helpful
We bought our new home from John Ray of F&C. John was a huge support through what ended up being a prolonged and stressful process. He was always available, arranged an extra viewing so our children could see the house, and worked tirelessly behind ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 01, 2021
View all comments
(1)
Thanks Richard, it was a pleasure working with you. ...
Nov 12,2021
Nov 12,2021
0
people found
this helpful
this helpful
John Ray provided a great service in selling our house. He is very personable and made a good impression from the outset.
- The marketing was impressive
- He regularly kept us informed about the level of potential buyer interest
- He always sought feedback ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 04,2021
Jul 04,2021
0
people found
this helpful
this helpful
Very impressed by the professional and courteous service. Dealt primarily with Martin Grant who did everything he could to see through our house purchase as quickly as possible - great communication & always proactive. A pleasure to deal with....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 22,2021
Mar 22,2021
0
people found
this helpful
this helpful
Martin and Rachel provided outstanding service and support from the first day we met them through to the day of completion. Preparation, presentation and communication throughout the sale of our property was perfect, we couldn’t have asked for more. Our home sold quickly and ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 05,2020
Aug 05,2020
2
people found
this helpful
this helpful
We were purchasing a property that this agent was selling. We found them to be extremely rude and obnoxious. We would not ever sell or buy a property from this company again. Avoid them like the plague. We were eventually left out of pocket by ...
read full review
read full review
Was this helpful?
Yes
Yes
“Very disappointed with the overall attitude and service. Bad communication from this agency, not professional at all....”
Mar 18,2019
Mar 18,2019
3
people found
this helpful
this helpful
Very disappointed with the overall attitude of this agency.
I have rang many times and spoken to various agents regarding my particular situation. They just are too busy making money that I am irrelevant to them.
No courtesy to even reply or redirect my enquires.
...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 10, 2019
View all comments
(1)
Hi There,
I am the partner for this branch, could you please contact me directly on 07538 298 911 to discuss or if you would prefer emailing me on clint.nykamp@fineandcountry. I really do need to discuss this feedback with you.
Thank you ...
Feb 20,2019
Feb 20,2019
0
people found
this helpful
this helpful
Martin and Rachel were extremely helpful and professional throughout the sale of our house in Edgbaston, Birmingham. They made the process extremely easy, were very effective at marketing the property, helping us to ensure we got the best possible price....
read full review
read full review
Comment on agent fees
Well worth the fees given the approach and results
Was this helpful?
Yes
Yes
Feb 19,2019
Feb 19,2019
0
people found
this helpful
this helpful
Throughout the whole process of sale, right from the very initial introductory stage to completion, Martin and Rachel have been frank, honest, very helpful, hard working, proactive and responsive, compassionate and very understanding. They responded to our queries promptly and always kept us fully informed. ...
read full review
read full review
Comment on agent fees
Excellent
Was this helpful?
Yes
Yes
Feb 18,2019
Feb 18,2019
0
people found
this helpful
this helpful
We wanted a people/organisation that could reach a bigger pool of prospective buyers, who had pre-researched our location, understood the competition and Martin and Rachel had a clear plan. The T&C's explained in a clear manner. The realisation of the sales information was ...
read full review
read full review
Comment on agent fees
You enter the agreement with all the information - you make that decision and there should be no problem, if you want a premier league service it comes with a cost... simple!
Was this helpful?
Yes
Yes
Nov 07,2018
Nov 07,2018
0
people found
this helpful
this helpful
We chose to sell through Fine & Country after an unimpressive performance by our previous agents. The difference in approach was immediate and startling, from the production of the sales brochure which included a seller profile which we thought was particularly useful, to the ongoing care ...
read full review
read full review
Comment on agent fees
The fee was slightly higher than the norm but the businesslike way our sale has been handled, and the price eventually realised, more than made up for this.
Was this helpful?
Yes
Yes
Oct 27,2018
Oct 27,2018
0
people found
this helpful
this helpful
Fine and Country delivered a totally professional and slick service. Within the first week of marketing our home, we had 3 viewings resulting in an offer and consequent selling of our property.
Our house was a very unique property and so required a very particular type ...
read full review
read full review
Comment on agent fees
Very good value for money and worth every penny
Was this helpful?
Yes
Yes
Oct 19,2018
Oct 19,2018
1
people found
this helpful
this helpful
We bought our house through Fine and Country and dealt exclusively with Rob and Martin. Initially the house purchase was fairly straightforward, but developed alarming and complicated issues that if not sorted could have jeopardised the purchase. Fortunately in both Rob and Martin all issues ...
read full review
read full review
Comment on agent fees
Considering the amount of work they ended up having to do, perfectly reasonable.
Was this helpful?
Yes
Yes
Oct 20, 2018
View all comments
(1)
Thank you Rory, it was a pleasure working with you. I'm so glad it all worked out and that you are now settling in your dream home. I wish you many happy years there with your family. Rob ...
Oct 09,2018
Oct 09,2018
0
people found
this helpful
this helpful
We found Clint to be an excellent agent, personable, knowledgeable friendly and professional. Clint delivered exactly as he promised and managed the whole process seamlessly....
read full review
read full review
Comment on agent fees
The fees were fair and as agreed at the outset.
Was this helpful?
Yes
Yes
Oct 09, 2018
View all comments
(1)
Mike and Sonia thank you so much for your kind words, it was an absolute pleasrue working with you guys. Hope the rest of the move goes well. Let me know if you need any help in the future even if it is in Cambridge as we have an office there. Regards Clint ...
Sep 04,2018
Sep 04,2018
0
people found
this helpful
this helpful
Having had the house on the market previously and not being able to sell I was extremely impressed that Martin and Rachel marketed the house differently and achieved amazing results. I cannot tell you how happy I am with their efficiency and the service that ...
read full review
read full review
Comment on agent fees
The agents fees are high but worth it as they got £75000 more than the last agents ever thought we would get!
Was this helpful?
Yes
Yes
Jul 28,2018
Jul 28,2018
0
people found
this helpful
this helpful
The purchase of our dream home was made that much easier by the hard work, commitment and dedication of Rachel at Fine and country.
We have moved house before so were all too familiar with the stress that moving house can cause but Rachel ensured ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Martin
(35)
Rachel
(34)
Sarra
(1)
Matthew
(0)
Claire
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:29 AM 09/09/2015 by allAgents
Best Estate Agent in B90 
