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Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 98% | 97% | £28,500 | £4,500,000 |
From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
---|---|---|---|---|---|---|---|---|---|
290 | 9 | 514 | 20 | 545 | 12 | 451 | 10 | 126 | 10 |
The timescales involved from the point of your offer being accepted to the completion date were within normal moving process time frames. However, if you do feel as though nothing was done at any point we would love to have the opportunity to defend this claim and would be grateful if you could please contact us to discuss. We will then be able to provide you with a full breakdown of timescales along with our clear communication and actions throughout as these are always documented.
We have strict procedures in place when it comes to any sales progression, we pride ourselves on the service we offer and the attention given to each individual case. I am also sorry that you feel our team were rude, this is highly unusual and if ever informed this is something we would take very seriously as customer service is of upmost importance to us. Furthermore, we can assure you that the ability to screen calls based on a telephone number is not a process that would be possible with our systems so again please do contact us to explain this further.