The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
Loading...
4.2/5, 15 Reviews
80% Recommended
80% sales valuation accuracy
100% letting valuation accuracy
70% sales fee satisfaction
70% letting fee satisfaction
Arturas
By : 'Sali'
Services : Letting(As a Tenant)
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : E14
Arturas is very polite, friendly and professional. He was always available for every enquiry or need throughout all the period I rented the flat from him.
Good
Anthony Fox Estate Agents
5 Harbour Exchange Square, London, Greater London
E14 9GE
02078681572
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 80% | 70% | £275,000 | £275,000 |
Lettings | 100% | 70% | £890 | £1,650 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
4 | 1 | 6 | 1 | 0 | 0 | 2 | 1 | 0 | 0 |
Anthony Fox prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below. - All complaints should, in the first instance, be directed to the Manager of the Branch you have been dealing with. He or she will endeavour to resolve your complaint immediately, and no later than five working days of the first notification. - If you remain dissatisfied, you may then further your complaint, which must be in writing, to the Company Director responsible for the Branch in question. You must write to them within one month of receiving the Branch response. The Branch manager can supply you with the details of the appropriate person. They will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days. - After you have received a response from the Company Director, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online at http://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 1/25/2016, 4:21:30 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Arturas
By : 'Sali'
Branch : London ,5 Harbour Exchange Square
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : E14
Arturas is very polite, friendly and professional. He was always available for every enquiry or need throughout all the period I rented the flat from ... Read Full Review
Good
By : 'Agota'
Branch : London ,5 Harbour Exchange Square
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
I had a wonderful experience dealing with Dovile from Anthony Fox. She came across very friendly, professional and competent from the moment I met her and made my property search enjoyable and stress-free. I would definitely recommend her to anyone looking to rent in Canary ... Read Full Review
Good
Arturas
By : 'Long'
Branch : London ,5 Harbour Exchange Square
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E14
Arturas has been absolutely wonderful in terms of provision of high quality services to us all the way through the process of letting and managing our properties. He has always been polite, professional and sensible. His advice is always sensible and helpful. He is the best estate agent that we ... Read Full Review
All good.
By : 'Upset'
Branch : London ,5 Harbour Exchange Square
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : E14
Worst nightmare a landlord could face. When I met Vinh Liu, the letting a agent, things went very smoothly, he got me a tenant secured and all the check-in procedures arranged professionally and swiftly. But things quickly turned south, they did not pay me the net collected from tenant. Would ... Read Full Review
By : 'Disillusioned'
Branch : London ,5 Harbour Exchange Square
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE1
My experience with Anthony Fox cost me a great deal of stress and unexpected expenses. To begin with, two months after having paid a deposit for my first preferred flat and few weeks before the planned move-in date (!), Anthony Fox declared that the flat is no longer for rent and that I have to ... Read Full Review
By : 'nothappybuyer'
Branch : London ,5 Harbour Exchange Square
Services : Sales( As a Buyer )
Sold price : £275000
Would you recommend ? : No
Postcode : E3
to receive deposit refund took almost 2 months after the sale! they are first to take deposit. would not ... Read Full Review
Refund deposit quicker
By : 'J'
Branch : London ,5 Harbour Exchange Square
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BR6
I cannot praise Vinh Lieu of Anthony Fox highly enough. He was efficient, friendly & communicative, transparent, flexible, and approachable. He kept us informed and was always helpful. We felt we could trust him totally which is vital when you are tenants wanting to rent a property. Our ... Read Full Review
By : Demi Gray
Jun 23, 2014Dear Charlene, Thank you for adding this comment, I am very pleased to read about your experiences. Kind Regards Demi Gray, Client Relations ...
By : 'charlene'
Branch : London ,5 Harbour Exchange Square
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
very quick and efficient. I managed to find a property i want within short period of time. Very helpful. Helped me throughout until I moved ... Read Full Review
By : Demi Gray, Client Relations Manager
Jun 13, 2014Dear Charlene, Thank you for adding this comment, I am very pleased to read about your experiences. Kind Regards Demi Gray, Client Relations ...
By : 'Ben'
Branch : London ,5 Harbour Exchange Square
Services : Letting( As a Owner )
Rent PCM : £890
Would you recommend ? : Yes
Postcode : E14
Absolutely chuffed with the service at Anthony fox. I recently just started letting with them and I much more satisfied with them then my previous ... Read Full Review
By : 'Bianca'
Branch : London ,5 Harbour Exchange Square
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : E1
I wish all consultants work like Nick, very helpful! I would recommend Anthony Fox to anyone renting in east London as they deliver what was ... Read Full Review
By : 'Mr'
Branch : London ,5 Harbour Exchange Square
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E14
Best agent I have ever dealt with. I bought a property through them as a buy to let investment. The whole process went through very smoothly even better new tenants moved in a week after exchange. I would definitely use them ... Read Full Review
By : 'Mr'
Branch : London ,5 Harbour Exchange Square
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E14
I have dealt with many Agents in the past and must say that Anthony Fox is by far the most pleasant experience. Thorough and professional the team has delivered above and beyond by securing fantastic rent and a professional tenant as promised. The process was quick, smooth and hassle free with the ... Read Full Review
By : 'Mr'
Branch : London ,5 Harbour Exchange Square
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E14
Best agent I have ever dealt with. I bought a property through them as a buy to let investment. The whole process went through very smoothly even better new tenants moved in a week after exchange. I would definitely use them ... Read Full Review
By : 'A'
Branch : London ,5 Harbour Exchange Square
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E14
I used Anthony Fox to find me a tenant for my property. As a first time landlord they helped me understand the process and kept me updated every step of the way. I still contact them when I have a query in regards to looking after my tenant and they are always happy to ... Read Full Review
By : 'Kamil'
Branch : London ,5 Harbour Exchange Square
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
Very good experience, Nick was very helpful from start to the end, property ready before moving as promised. It was a pleasure to ... Read Full Review