100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Aug 20,2018
Aug 20,2018
5
people found
this helpful
this helpful
When dealing with John D Woods at time of renting the property they where really good so this is not a bad review about the branch but rather the department that pay back the deposit.
It's been 2 months since the landlord has told the agency to pay back the deposit. The Branch forward this to the main office (i suppose) and from there it al just went into a black hole. No reply to email, Phoning them brought nothing just "we will sort it out". After the first month they cam back..oh what is your bank account?...and nothing for another month... I phone the branch manager which was very helpful and said he will look into it.
The back-office is letting this company down
It's been 2 months since the landlord has told the agency to pay back the deposit. The Branch forward this to the main office (i suppose) and from there it al just went into a black hole. No reply to email, Phoning them brought nothing just "we will sort it out". After the first month they cam back..oh what is your bank account?...and nothing for another month... I phone the branch manager which was very helpful and said he will look into it.
The back-office is letting this company down
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Latest Reviews
20th Aug 2018
reviewed by 'Kallie'
28th Feb 2017
reviewed by 'Steve'
18th Jan 2017
reviewed by 'Jason'
9th Sep 2015
reviewed by 'Jennifer'
16th Dec 2013
reviewed by 'A'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £560,000 | £1,150,000 |
| Lettings | 0% | 99% | £1,250 | £7,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 2 | 1 | 2 | 0 | 2 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Aug 20,2018
Aug 20,2018
5
people found
this helpful
this helpful
When dealing with John D Woods at time of renting the property they where really good so this is not a bad review about the branch but rather the department that pay back the deposit.
It's been 2 months since the landlord has told the agency ...
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Feb 28,2017
Feb 28,2017
1
people found
this helpful
this helpful
Today i ve tried to arrange a viewing over the phone and i was totally dissapointed about the lady who explained me the process and i had a feeling that she just wanted to get rid of me.Nobody from the agency gave me a ...
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Feb 27,2017
Feb 27,2017
0
people found
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this helpful
Everyone at the Weybridge branch were very helpful and professional at all times. Nothing was too much trouble.
All enquiries were handled effectively and promptly.
They worked very hard to keep the chain together
and succeeded!
Well done....
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Comment on agent fees
Good
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Jan 18,2017
Jan 18,2017
0
people found
this helpful
this helpful
Lizzie was a huge help in securing an excellent property for our family within a very short time frame and was instrumental in our discussions with the landlord. She is great at her job and made the whole moving process that much easier! Highly recommended....
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Comment on agent fees
Standard stuff
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Sep 09,2015
Sep 09,2015
0
people found
this helpful
this helpful
We cannot thank Liz enough for helping us with our purchase. She has been so incredibly helpful, friendly, supportive, trustworthy and reliable from the start. Whatever the question, Liz is more than happy to help, and will always provide you with the best advice. Thanks ...
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Dec 16,2013
Dec 16,2013
0
people found
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this helpful
I have had a very positive experience using John D Wood.
As a single person selling the family home I was quite daunted but from the very first contact, by telephone, the greeting was polite and business-like.
Prior to every viewing I was notified by ...
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Nov 10,2013
Nov 10,2013
0
people found
this helpful
this helpful
It would appear that most reviews are left when someone has a gripe so i hope the reader will view this positive review as something exceptional. It seems to be open season on estate agents generally and in a lot of cases quite rightly so. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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